Check if Astound is down, recent outages, user-reported issues, and outages map.
Astound is working normally
Report your issue to help others see what's happening with Astound.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Astound status data.
IsDown has tracked 44 incidents since started monitoring Astound status in March 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Aug 27, 2025
01:27 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 35 minutes |
Aug 24, 2025
02:27 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 43 minutes |
Aug 07, 2025
04:09 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 31 minutes |
Jul 29, 2025
05:54 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 34 minutes |
Jul 19, 2025
03:22 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 36 minutes |
Jul 15, 2025
02:59 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
Jul 15, 2025
03:54 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 33 minutes |
Jul 14, 2025
06:07 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 43 minutes |
Jul 02, 2025
08:42 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 32 minutes |
Jul 02, 2025
05:54 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 31 minutes |
Uhhh it’s DOWN. Internet.
Astound not working, screen says "temporarily off air
No internet 8 Everett st #2 Somerville MA
My internet is down don’t know why but I would like to have someone check why?
Landline fiber has been out since 3pm yesterday.
I have been without internet since 3pm
Internet is not connecting. Hitron router has blinking home icon. Have reset several times, still not connecting.
The internett has been down a lot today and several times this week. It is dow now and has been for more than 2 hours today. My phone says Astound is connected but the internet is not. My eero devise has a red indicator. Please fix correctly and sfop the constant outages. Chris wood 972.74...
My connection keeps timing out on our phones.
Internet is out, it's always fucking something with this company. Stuck in a single plan paying 121 bucks a month for speeds 10 times slower than what I'm paying for and outages half the month
Always down these past few months. Sometimes whole day or somethimes an hour down. Today down again for almost 2 hours already. Paying the right amount but cant give a proper service.
The wifi has not been working for the past 5 hours.
Internet not connecting all afternoon/evening
internet down again, been in and out all day
Internet is not connecting
No signal way too often for the highest priced package
Service has been down since yesterday around 3:30pm Central. I'm in Evanston, IL.
This is the second time I have lost internet service today
I have no cable or internet service
My Internet is not working.
Router is flashing DS light since 7:30 AM.
Internet is very sporadic. Reset modem several times.
Around 4:15 am, I suddenly lost sync on my modem in Catasauqua and now I am waiting for the internet to return. Sadly, with the new cable offerings via Tivo, the TV is now useless too. Everything Astound offers requires the internet to be operational.
Connected to wifi but no internet.
I am connected to Wi-Fi but there is no internet access
There has been no internet in my area for 3 hours. Rcn automated service says nothing is wrong but when you talk to a person my whole area is down. No email has been sent to me to notify me of any outage
The internet feels as if it’s lagging or running slow. Did a reset and all
wifi connecting but no internet
No cable. No internet. About an hour.
Internet consistently goes down.
Internet won't work at all.
Internet not working. No wifi in the house. All equipment reset.
Nonwifi. No internet. No nothing. All day.
Internet outage reported via phone call, expected to be restored by 10:30 am 9/1/25
No internet for the last hour
No internet. 329 Latham Way, Camano Island. WA, 98282
No internet for over 2 hrs already. Reset modem multiple times still no help.
No internet service available is any service outage?
Internet down completely
My internet went out on Friday along with my ability to text. My wifi came back but not 5G. Still cannot text.
TV and computer out modem will not reset
Internet down all evening
Wireless went down, unplugged, plugged in and nothing.
Astound is not working right now in Wilson Pa.. it was down around the same time yesterday.
Service has become horrible! Can’t connect. Can’t watch smart tv.
Internet keeps going on and off- been like this for over an hour now. Anyone else having issues?
Internet constantly going in and out though the day
no connection/internet to home. I have rebooted modem and router.
It was down in this area near East Austin for 12 hrs yesterday, half day 3 wks ago, and now it's slow...so much that I can't stay logged into work...this service has been awful recently and theu don't reimburse for all the loss incurred from their issues
Internet service has been down since 2am, and Astound just keeps pushing out the time to repair. Starting saying it would be fixed by 8am, now they are saying 10pm.
Internet, TV no connection
NO INTERNET CONNECTION IN WIND GAP PA
Astound/RCN is down in Easton, PA. There is a notification when you call the general number. If there were better choices for an ISP in my area I would choose them.
Internet is down from last night.
Poor internet streaming quality. Ongoing for several hours.
2 weeks of service interruptions every day, multiple times a day, Some times for long periods, Streaming movies can't be done in UHD, gaming on the connection is constantly disconnected, work calls dropped. I have a tech coming out Thursday but I assume the issues is larger than just my local node.
Internet dropped ~10AM still out 3 hours later.
Signal strength is excellent but no internet
The signal drops completely Then it comes back a few minutes later. Can’t get more then 5 min of streaming
My internet is down keeps on and off for the past 3 weeks what’s wrong with astound and today is off since 4 o’clock
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Astound is an artificial intelligence platform designed to automate and enhance customer service interactions across various communication channels.
Monitoring Astound since March 2023
41 incidents in 2025
Number of Incidents
0 issues
Last incident
39 days ago
Astound isn't down. You can check Astound status and incident details on the top of the page. IsDown continuously monitors Astound official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Astound is currently operational. You can check Astound status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Astound being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Astound official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Astound last outage
IsDown and DownDetector help users determine if Astound is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Astound's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.