Is Astound Down? Check the current Astound status

Astound is operational

Updated a few minutes ago

Astound not working for you?

Monitoring Astound since March 2023. Learn more

Total Incidents in 2025

4 incidents

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Astound issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Astound problems

  • S

    Sandra

    about 14 hours ago

    Internet down for an hour

  • T

    Troy

    about 15 hours ago

    Not working in north Austin texas

  • P

    Patrick

    about 21 hours ago

    Connected but no Internet

  • S

    Steve

    1 day ago

    Arris telephony modem is not connecting, so no phone and no internet.

  • G

    Greg

    2 days ago

    Internet service is down.

  • C

    cathy

    2 days ago

    I have no internet after cold weather moved in

  • H

    Henry

    2 days ago

    Slow internet at my home on 3809 Woodhouse lane cc Tx 78414

  • T

    Tracy

    3 days ago

    No internet. Has been down since about 4 pm.

  • D

    Dave

    3 days ago

    Astound has been down. For 3 days with no resolution time estimate. 18017 area.

  • K

    Kevin

    3 days ago

    Intermittent drops 5 times this afternoon. Router loses signal, finds it again 5 minutes later. Repeat.

  • I

    Ian

    3 days ago

    Internet is out for 24 hours.

  • J

    Jeff

    3 days ago

    No internet. Wifi or Ethernet

  • M

    Michael

    3 days ago

    Yes .. not connecting to modem

  • J

    Jerry

    4 days ago

    MY INTERNET IS NOT WORKING!!!

  • R

    Roger

    4 days ago

    No connection cable or internet.

  • K

    Keirwin

    5 days ago

    My bill is paid and still having connection issues.

  • D

    Dan

    5 days ago

    Was watching the news at 7AM. Around 7:30, internet went out. Rebooted router and modem and still nothing.

  • M

    María

    5 days ago

    Not signal, router with red light after reset it per 30 seconds still not connected

  • D

    David

    7 days ago

    Internet is out and not connecting I paid my bill on time and am at a $0.00 balance

  • J

    Jill

    7 days ago

    Not getting internet to router

  • L

    Leda

    9 days ago

    The internet is not working right now and the yellow light is flashing

  • M

    Marvin

    10 days ago

    My TV is stuck on loading. No picture or sound.

  • A

    Avis

    11 days ago

    Too slow. Did the speed test and it was 33 (should be no lower than 40)

  • L

    Larry

    11 days ago

    Internet and cable service interruption

  • A

    Anthea

    12 days ago

    Lost Wifi connection today

  • C

    Carlos

    15 days ago

    No Internet service since around 12 to 1 PM

  • L

    Liz

    15 days ago

    Internet, cable not working

  • K

    Kathy

    15 days ago

    No pictures all channels say loading

  • T

    Tonya

    16 days ago

    Internet is down...near Airport on Westside PA

  • K

    Kathy

    16 days ago

    Having to reboot in trying to connect with hulu and firestick. All worked fine last night

  • G

    Gary

    16 days ago

    Internet going down intermittently

  • J

    Jackson

    17 days ago

    My broadband isn’t working

  • L

    Leslie

    17 days ago

    So slow I can’t use tv or tablet

  • C

    Cathy

    17 days ago

    We are not receiving internet service.

  • S

    Steve

    18 days ago

    Extremely slow < 500Kb

  • A

    Ashton

    18 days ago

    My internet has been down for two days. Any updates

  • P

    Paul

    18 days ago

    No Internet for 8 hours (starting at 11pm on 2/2/2025).

  • J

    Jordan

    19 days ago

    Intermittent Internet loss. Down more than it's up.

  • J

    J

    19 days ago

    The internet has been out for 2 days

  • P

    Pat

    19 days ago

    Service interruptions ongoing for more than 15 minutes

  • G

    Gary

    19 days ago

    Astounding broadband down

  • D

    D.

    19 days ago

    No internet since yesterday

  • C

    Crystal

    20 days ago

    Internet has been down since about 9:30am

  • K

    Kenya

    20 days ago

    My internet won’t connect.

  • R

    RikB

    20 days ago

    No internet in West Sacramento since 2:00PM.

  • L

    Linda

    20 days ago

    No internet. No TV. No phone

  • F

    Francine

    20 days ago

    ASTOUND down in Evanston Illinois for about 1.5 hours

  • M

    Matthew

    20 days ago

    No internet connection since 3:15pm ish today Feb 1

  • B

    Brooke

    20 days ago

    Internet isn’t working at all, called customer support and they said it was an just an outage in the area

  • R

    Robert

    20 days ago

    West sac no internet at 14.20

  • J

    JK

    20 days ago

    Not getting any Internet from around 1 hour. I have tried restarting my router and I have tried reaching to the tech support but there is a huge waiting period on chat. :(

  • A

    Amber

    20 days ago

    No internet for about an hour. Have restarted modem/router several times.

  • D

    Dana

    20 days ago

    My internet down since 6am Evanston, il

  • L

    Laura

    20 days ago

    Astound Broadband down in Woodland CA

  • S

    Steven

    20 days ago

    WiFi is down and was told it’s an area wide issue

  • J

    Jalaludeen

    20 days ago

    Internet is not working. Tried to troubleshoot the connection, but still not works.

  • C

    Carlos

    21 days ago

    Not sure if it's a outage in the area or what. Austin Texas 78723 Still having an internet problem bought a new modem they came out and replaced coaxial line work for a little bit now it's back at it or resets itself and takes so long time doing it if any Austin Texas 78723...

  • B

    Blake

    22 days ago

    Internet has gone down multiple times today and out for extended periods of time.

  • D

    Dawn

    22 days ago

    No internet for the past 30 min. Trying to do work from home

  • B

    BillK

    22 days ago

    No Internet for the last 13 hours in Waldport, OR.

Astound outage history

IsDown has tracked 7 incidents since started monitoring Astound status in March 2023.

Sign up and check all outage history

Astound outages in the last 30 days

Number of Incidents

0 issues

Last incident

20 days ago

Having problems with Astound? What can you do?

  1. First, stay calm.

    • We know it's stressful when Astound is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Astound already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Astound status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Astound is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Frequently Asked Questions

Is Astound down today?

Astound isn't down. You can check Astound status and incident details on the top of the page. IsDown continuously monitors Astound official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Astound status?

Astound is currently operational. You can check Astound status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Astound outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Astound slow today?

Currently there's no report of Astound being slow. Check on the top of the page if there are any reported problems by other users.

How are Astound outages detected?

IsDown monitors the Astound official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Astound outage?

We don't have a record of Astound last outage

Astound not working for you? How do I know if Astound is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support at their official website.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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