Zip status updated a few minutes ago
Zip is working normally
This chart shows the number of user-reported issues for Zip service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Zip is down. The map shows recent Zip outages from around the world.
Top locations, last 24h:
See what users report when Zip is down and how Zip outages affect them.
Patrice - Zip is not working. Can’t login in.
Joseph - Can’t be used for this purchase! All payments up to date and available spending amount.
Nan - App freezing wont let me complete order.
Kalona - Zip is not processing the debit card information. When you ask for help, they tell you that you have to wait for someone to contact you back, which could take days or weeks. There is no way to directly get assistance from any representative at Zip..
In the last 90 days, Zip had 1 incident with a median duration of 3 hours 20 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Zip status history below. IsDown detects when Zip is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Cloudflare is currently experiencing a global network outage as of 12:03 UTC on 18 Nov 2025. This...
|
Nov 18, 2025 at 01:16 PM UTC
|
about 3 hours |
|
Widespread app login issues
Users report inability to log into the app, facing server errors and freezing on loading screen, ...
|
Oct 29, 2025 at 04:01 PM UTC
Never acknowledged
|
about 9 hours |
|
Possible Outage Indicated by User Reports
|
Oct 20, 2025 at 08:34 AM UTC
Never acknowledged
|
about 1 hour |
|
Possible Outage Indicated by User Reports
|
May 20, 2025 at 03:55 AM UTC
Never acknowledged
|
about 1 hour |
|
Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products.
O...
|
Jan 27, 2025 at 10:56 PM UTC
|
about 3 hours |
|
The issue has been identified.
|
Jul 30, 2024 at 01:37 PM UTC
|
Ongoing |
|
Internal systems issue identified and working towards resolution. Updates every 3 hours on the s...
|
Jun 20, 2024 at 11:16 PM UTC
|
Ongoing |
|
We are currently investigating this issue.
|
Apr 05, 2023 at 10:27 PM UTC
|
Ongoing |
|
Customer signup is down. Existing customers can still transact.
We've identified where the issue...
|
Sep 16, 2022 at 02:00 AM UTC
|
Ongoing |
|
Azure is experiencing connectivity issues with their Front Door service. This is heavily degradin...
|
Sep 07, 2022 at 06:39 PM UTC
|
Ongoing |
Check if any Zip component is down. View the current status of 6 services and regions.
| Component | Status | Details |
|---|---|---|
| APIs status | OK | View details |
| Checkout status | OK | View details |
| Customer Portal status | OK | View details |
| Dependencies status | OK | View details |
| Merchant Portal status | OK | View details |
| Mobile App status | OK | View details |
IsDown has monitored Zip continuously since January 2025, tracking this Payment Processing for 1 year. Over that time, we've documented 8 outages and incidents, averaging 0.7 per month. When Zip goes down, incidents typically resolve within 199 minutes based on historical data.
We monitor Zip's official status page across 12 components organized into 6 groups. IsDown interprets Zip statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Zip is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Zip status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Zip's status page every few minutes, across all 12 components. We combine official status data with user reports to detect when Zip is down, often before the vendor announces it.
When Zip status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Zip official status page for major/minor outages or downtimes. A major outage is when Zip experiences a critical issue that severely affects one or more services/regions. A minor incident is when Zip experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Zip outage, we send you an alert and update your dashboard and status page.
Zip and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Zip status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zip publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zip and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Zip outage alerts like Downdetector? IsDown monitors Zip's official status page for verified incident data, not just user reports. Know exactly when Zip is down, which components are affected, and when service health is restored. Here's why official Zip status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Zip status page monitoring. Know when Zip is down with real time incident details. | ||
| Monitor 5,450+ services including Zip in a single dashboard. | ||
| Instant Zip outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Zip official status plus user reports for early outage detection. | ||
| Maintenance feed for Zip | ||
| Granular alerts filtering by Zip components and regions. |
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Zip isn't down. You can check Zip status and incident details on the top of the page. IsDown continuously monitors Zip official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zip is currently operational. You can check Zip status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zip being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zip official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zip last outage was on November 18, 2025 with the title "Global internet outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zip and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zip is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zip's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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