Live Zip status. See if Zip is down, view recent outages, and get real-time alerts when problems start.
Zip is operational
IsDown pulls data from Zip's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 7 incidents since started monitoring Zip status in January 2025. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
5 months ago · lasted about 3 hours
Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products. Our team is actively working to resolve this issue. We appreciate your patience
11 months ago · ongoing
The issue has been identified.
about 1 year ago · ongoing
Internal systems issue identified and working towards resolution. Updates every 3 hours on the status until operational.
We've tracked and collected 7 incidents since started monitoring Zip status
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Laurel
Nothing will process for me
Estefania
Not allowing me to log in
Taylor
App logged me out and will not let me log back in. I get a pop up window saying they are going to send a verification code via email or text and I never receive the code.
Steve
Zip app logged me out last week, now after uninstalling it and reinstall, I keep trying to sign in and upon the code text confirmation to sign in, it starts to sign in and freezes every time. The screen freezes
Jayne
Won't let me checkout using zippay
Alejandro
Split on 8 payments is not working
Michael
Made zip payments and not seeing the credit back to be used. Paid over $200 in payments.
Leassa
Freezes up when the app login page begins to load
David
Won't let me finish ordering
Danielle
Zip app is stating there is a service interruption.
Therese
Keep getting error message to pay in store then app freezes when I try online
Becky
Zip is unable to send a code to log in. On website the code never arrives. The number given to make sure you are subscribed or to ask for help is non-resonsive.
Stephanie
Not able to order on anything. Trying to get groceries for my kids and I can't get nothing. Please fix
Shemere
It keeps going back to I am not a robot screen without letting you save the card
Leah
When trying to checkout the page freezes.
Amanda
I normally just have to push the side of the phone and my zip app opens but then it asks me for a password and an email and I had the wrongs in wrong ones in so they had to be changed and now I can't get in at all
amanda
the walmart on zip isnt working it freezes up after clicking on it
Lauren
Can't sign in and have to make a payment.
Be the First to Know When Vendors Go Down
IsDown aggregates official status pages and provides alerts when outages are detected
Zip isn't down. You can check Zip status and incident details on the top of the page. IsDown continuously monitors Zip official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zip is currently operational. You can check Zip status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zip being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zip official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zip last outage was on January 27, 2025 with the title "Current issue impacting App and Checkout customers"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zip and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Zip with maximum flexibility
IsDown monitors Zip for major outages. A major outage is when Zip experiences a critical issue that severely affects one or more services/regions. When Zip marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zip status page for minor outages. A minor outage is when Zip experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zip status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zip publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zip and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zip and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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