Outage in Zip

Current issue impacting App and Integrated Merchants

Resolved Major

June 20, 2024 - Started 10 months ago
Official incident page

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Outage Details

Internal systems issue identified and working towards resolution. Updates every 3 hours on the status until operational.

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/21/2024 03:15AM

This incident has been resolved.

MONITORING 10 months ago - at 06/21/2024 02:26AM

Fixes have been rolled out to several of the components and API's impacted. Continuing to monitor

IDENTIFIED 10 months ago - at 06/20/2024 11:16PM

Internal systems issue identified and working towards resolution. Updates every 3 hours on the status until operational.

Latest Zip outages

Current issue impacting App and Checkout customers - 3 months ago

Global Azure outage impacting Zip systems - 9 months ago

Our system is having trouble sending SMS one-time passwords for user logins. - about 2 years ago

Customer Signup Down - over 2 years ago

Increased Checkout Latency - over 2 years ago

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