Outage in Zip
Intermittent DNS Outage
Resolved MinorIncident Report
We’re currently aware of an intermittent DNS issue affecting parts of the internet across the U.S., which is unrelated to Zip.
If you’re experiencing issues with our website or parts of the Zip Mobile App not loading or functioning properly, we recommend switching off WiFi and using your cellular network, as this may resolve the issue.
DNS-related issues can take several hours to fully resolve across networks, and in some cases may take up to 24 hours.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/18/2026 02:09PM
This incident has been resolved.
MONITORING
12 days ago - at 04/17/2026 10:34PM
We are continuing to monitor for any further issues.
MONITORING
12 days ago - at 04/17/2026 10:04PM
We’re currently aware of an intermittent DNS issue affecting parts of the internet across the U.S., which is unrelated to Zip.
If you’re experiencing issues with our website or parts of the Zip Mobile App not loading or functioning properly, we recommend switching off WiFi and using your cellular network, as this may resolve the issue.
DNS-related issues can take several hours to fully resolve across networks, and in some cases may take up to 24 hours.
Latest Zip outages
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Current issue impacting App and Checkout customers - over 1 year ago
Global Azure outage impacting Zip systems - over 1 year ago
Current issue impacting App and Integrated Merchants - almost 2 years ago
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