Compare the status, incidents stats and history between Helium and Luno
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button o...
Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.
As reported by the community, The Helium Console has been dropping device uplinks since approximately 1:30 UTC. We are currently looking into it.
Luno will undergo scheduled database maintenance to perform essential infrastructure upgrades. This maintenance is necessary to ensure system integrity and continue providing optimal service to our...
Customers unable to use bank transfer deposit option at the moment. You can make use of our other deposit methods such as FPX and Touch n Go (Please ensure it’s from a bank account in your own nam...
We have identified an issue causing degraded performance and increased error rates across certain services on Luno. Web, Android & iOS as well as the API are affected. Our team is working on...
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