Helium vs Luno - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Helium and Luno. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Helium
Status monitoring since June 2021
Operational
Helium Incident Statistics
0
Last 7 days
2
Last 30 days
2
Last 90 days
Recent Helium Incidents
Resolved
13 days ago
Active upstream carrier 2 offload outage
Investigating connectivity issue affecting upstream carrier traffic with carrier 2.
Resolved
28 days ago
Decrease in Hotspot Heartbeats
We’re observing an increase in hotspot heartbeat issues and are currently investigating. We will continue to keep the...
Resolved
5 months ago
IoT Packet Router Diminished Performance
A performance issue is affecting Helium Packet Router performance in the Frankfurt region. This may affect IoT device...
Components Status
Luno
Status monitoring since June 2021
Operational
Luno Incident Statistics
3
Last 7 days
5
Last 30 days
34
Last 90 days
Recent Luno Incidents
Ongoing
2 days ago
Public Holiday Reminder - Withdrawal Requests will take longer than usual in ...
Please note that August 10th is a public holiday in South Africa, during which banks do not process any payments. Thi...
Ongoing
3 months ago
Deposits unavailable in Kenya
We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to with...
Resolved
3 days ago
Degraded performance
We are investigating an issue which may be causing degraded performance on the app as well as some customers experien...
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