Compare the status, incidents stats and history between Helium and Luno
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
Due to the current Cloudflare outage worldwide, some services are currently unavailable. We are monitoring the situation and will post updates here as they become available.
We’re seeing reduced traffic from one carrier starting yesterday. Other carriers are unaffected. We are collaborating with the carrier to understand the behavior. We’ll update once we have more det...
We’re currently investigating a Brownfield service degradation. The issue appears to be linked to a connection problem between RADIUS AAA instances following the latest radiator-rs deployment. Our...
We have identified an issue that is causing Luno's platforms (Website, APP, and API) to be inaccessible to our customers. Our team is investigating the cause and working to restore full service a...
The 11th of December 2025 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them unti...
We are currently aware of an issue causing the Luno platform (luno.com) to be inaccessible for our customers. Our team is investigating the cause and working to restore full service as quickly as p...
14-day free trial · No credit card required · No code required