Helium vs. Luno

Compare the status, incidents stats and history between Helium and Luno

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Helium

Helium current official status is Operational

Statistics

0
Incidents in the last 7 days
3
Incidents in the last 30 days
5
Incidents in the last 90 days

Latest incidents

Resolved Cloudflare Outage

Due to the current Cloudflare outage worldwide, some services are currently unavailable. We are monitoring the situation and will post updates here as they become available.

Resolved Carrier Traffic Degradation

We’re seeing reduced traffic from one carrier starting yesterday. Other carriers are unaffected. We are collaborating with the carrier to understand the behavior. We’ll update once we have more det...

Resolved Brownfield Service Degradation

We’re currently investigating a Brownfield service degradation. The issue appears to be linked to a connection problem between RADIUS AAA instances following the latest radiator-rs deployment. Our...

Luno

Luno current official status is Operational

Statistics

2
Incidents in the last 7 days
14
Incidents in the last 30 days
47
Incidents in the last 90 days

Latest incidents

Ongoing Delayed send and recieves for ETH

We are currently investigating an issue that may be causing customers to experience delays when sending or receiving ETH. We are working on this as a matter of priority and will provide updates a...

Resolved Luno platform outage

We are currently aware of an issue causing the Luno platform (luno.com) to be inaccessible for our customers. Our team is investigating the cause and working to restore full service as quickly as p...

about 8 hours ago Official incident report
Resolved Stocks & ETFs unavailable for Thanksgiving weekend

Reminder that Stocks and ETFs will be unavailable due to the US market closure over Thanksgiving weekend. Trading will resume when markets re-open on Monday.

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