Compare the status, incidents stats and history between Helium and Luno
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet app. This appears to be due to a downstream dependency on an infrastructure provider that helps inde...
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button o...
Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.
We have identified an issue causing withdrawal delays. Customers may see longer-than-normal processing times when initiating a withdrawal via bank transfer Our team is addressing this issue as so...
Monday, June 2, 2025, is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until th...
We are committed to providing you with the best possible service and as part of our ongoing efforts to maintain and enhance our infrastructure, we will be performing scheduled maintenance on our St...
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