Compare the status, incidents stats and history between Helium and Luno
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We are aware of an issue affecting access to the Helium Mobile Builder Dashboard. Some users may be unable to log in, while others who can access their dashboards are experiencing issues viewing ...
Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet...
We are currently investigating reports of mobile onboarding failures. Affected users may see the following error when attempting to onboard: {"InstructionError":[2,{"Custom":6016}]} Impact: All ne...
Due to scheduled maintenance, the following Cryptocurrencies will be unavailable for instant buy and sell: Injective(INJ) and Pax Gold(PAXG) Maintenance Schedule: Start Date: Saturday, 1st Novemb...
We are currently investigating an issue that may be causing delayed crypto sends for customers. We are treating this issue as a priority and are actively working to resolve it. We will provide an...
We are currently experiencing delays in payment processing on Luno Pay. Some transactions are taking longer than usual to complete or reflect in customer accounts. We are working to fix the issue...
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