Helium vs. Luno

Compare the status, incidents stats and history between Helium and Luno

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Helium

Helium current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
1
Incidents in the last 90 days

Latest incidents

Resolved Hotspot Rewards Claim Outage

The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet app. This appears to be due to a downstream dependency on an infrastructure provider that helps inde...

Resolved Solana Network Congestion

Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button o...

about 1 year ago Official incident report
Resolved Solana Network Congestion

Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.

about 1 year ago Official incident report

Luno

Luno current official status is Operational

Statistics

2
Incidents in the last 7 days
18
Incidents in the last 30 days
47
Incidents in the last 90 days

Latest incidents

Resolved Delayed crypto sends

We have identified an issue that may be causing delayed crypto sends for some customers. The following cryptocurrencies are impacted: ERC-20 (AAVE,APE,AXS,CRV,ENS,GRT,IMX,LINK,MKR,ONDO,SAND,SNX,UN...

about 15 hours ago Official incident report
Resolved Issue with Beta Android App

We’ve currently identified an issue affecting some users on the Beta version of our Android app (version 8.86.0). This issue does not impact the main production app. Our team is working to resolve ...

about 15 hours ago Official incident report
Resolved Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Public holiday in South Africa on 16/06/2025. Banks will not process any payments on the day. Any withdrawals from Luno that we send to the banks won’t be processed until 17/06/2025. Please note ...

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