Helium vs Luno - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Helium and Luno. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Helium
Status monitoring since June 2021
Operational
Helium Incident Statistics
0
Last 7 days
0
Last 30 days
2
Last 90 days
Recent Helium Incidents
Resolved
about 1 month ago
Active upstream carrier 2 offload outage
Investigating connectivity issue affecting upstream carrier traffic with carrier 2.
Resolved
about 2 months ago
Decrease in Hotspot Heartbeats
We’re observing an increase in hotspot heartbeat issues and are currently investigating. We will continue to keep the...
Resolved
6 months ago
IoT Packet Router Diminished Performance
A performance issue is affecting Helium Packet Router performance in the Frankfurt region. This may affect IoT device...
Components Status
Luno
Status monitoring since June 2021
Operational
Luno Incident Statistics
5
Last 7 days
11
Last 30 days
28
Last 90 days
Recent Luno Incidents
Ongoing
2 days ago
Intermittent FPX deposit failures in Malaysia
We are aware of intermittent FPX deposit failures for customers in Malaysia. We are actively working with our third-p...
Ongoing
2 days ago
Public Holiday Reminder - Withdrawal Requests will take longer than usual in ...
The 31st August & 1st September 2026 are public holidays in Malaysia, during which banks do not process payments....
Ongoing
4 months ago
Deposits unavailable in Kenya
We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to with...
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