Compare the status, incidents stats and history between Helium and Luno
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We are aware of an issue affecting access to the Helium Mobile Builder Dashboard. Some users may be unable to log in, while others who can access their dashboards are experiencing issues viewing ...
Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet...
We are currently investigating reports of mobile onboarding failures. Affected users may see the following error when attempting to onboard: {"InstructionError":[2,{"Custom":6016}]} Impact: All ne...
The 20th of October 2025 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until...
We have identified an issue affecting deposits in Nigeria. Nigerian customers who attempt to deposit into their Luno account may experience an error. Unfortunately, this issue is on our payment p...
We have identified an issue that's causing delayed balance updates for customers who use our API. Our team is working on this as a priority Updates to follow.
14-day free trial · No credit card required · No code required