Compare the status, incidents stats and history between Helium and Luno
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet app. This appears to be due to a downstream dependency on an infrastructure provider that helps inde...
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button o...
Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.
The 12th of May, Monday, is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until...
We are experiencing delayed withdrawals due to intermittent downtime with our payment provider. We will provide further updates as soon as they become available.
We have identified an issue that's causing customers to get an error when attempting to withdraw funds. Unfortunately, this issue is with our payment provider, we are working closely with them to ...
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