Check if Blackbaud is down, official outages, user-reported issues, and outages map.
Blackbaud is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 2496 incidents since started monitoring Blackbaud status in April 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Blackbaud outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 24, 2025
12:11 PM EST
|
Minor
We have identified an issue impacting some of our Canadian customers causing intermittent slownes...
|
about 4 hours |
|
Nov 20, 2025
04:18 PM EST
|
Minor
We have identified an issue impacting some of our customers causing errors or other service issue...
|
29 minutes |
|
Nov 20, 2025
10:02 AM EST
|
Minor
A small subset of customers are receiving errors when attempting to open report parameters in Ana...
|
about 1 hour |
|
Nov 19, 2025
12:19 PM EST
|
Minor
We have identified an issue impacting some of our customers. Our engineers are still working to d...
|
about 1 hour |
|
Nov 13, 2025
11:54 AM EST
|
Minor
We have identified an issue impacting donation forms that can cause an error if the form is confi...
|
about 5 hours |
|
Nov 12, 2025
04:58 AM EST
|
Minor
This is BBID/or signing into Blackbaud.com. So far we've got reports for RENXT, BBCRM and BBGM cu...
|
about 2 hours |
|
Nov 11, 2025
10:36 AM EST
|
Minor
We have identified an issue impacting a small subset of automatic credit card payments from 11/10...
|
about 3 hours |
|
Nov 06, 2025
05:42 PM EST
|
Minor
We have identified an issue impacting some of our customers causing errors when attempting to log...
|
about 16 hours |
|
Nov 06, 2025
04:51 PM EST
|
Minor
We are aware of an issue where users may receive an error when saving invoices in Receivables or ...
|
11 minutes |
|
Nov 06, 2025
02:06 PM EST
|
Minor
We have identified an issue that is currently preventing the Checkout modal from loading in Calen...
|
about 2 hours |
See what users are saying about Blackbaud issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
account profiles won't load.
Can't log in to etapestry.
Ben - Sign-in error. CDN not reachable (DNS issue): sky.blackbaudcdn.net.
System SLOW and keeps kicking me out.
Payments not processing on Altru, but charging customers multiple times.
Pages are not downloading in to complete a high school application..
still blinking home screen.
not able to get past email login.
Melissa - Can't login - get Oops message.
Can't log into etapestry blackbaud, get 404 error.
Blackbaud Financial Edge NXT is not letting us log in. The system is down..
Cannot even get the log in to pop up.
Will not let me sign in. Green Dot just spins.
Lori - I am unable to log into our admissions database.
Danielle - Blackbaud site is not loading or even getting to the sign in page.
Receiving a notice that Website cannot be found..
Blackbaud still not accessible.
Blackbaud Financial Edge will not load or opoen..
Still having issues logging into Altru.
Site times out. Cannot log in.
Cannot access Blackbaud Raisers Edge NXT.
RENXT completely down - 504 Gateway Timeout for NXT and BBMS.
mitch - blackbaud financial edge is not loading.
System fully down, can't load any page. Both user and admin.
no pages are loading; school page is blank and sign in page is blank.
sarah - Cannot get Raiser's Edge NXT to load.
Not able t log into Etapestry or Blackbaud.
Martine - cannot load anything on NXT website. Error message: This site can’t be reached sts.sky.blackbaud.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT.
Brian - No access to FPM at all. Screen is blank..
Rosalind - My team at Holy Trinity High School of Chicago, IL can not currently login. We have been having this issue for the 30+ minutes..
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Blackbaud. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Blackbaud provides integrated software solutions for fundraising, financial management, school administration, and constituent engagement tailored for non-profits and educational institutions.
Monitoring Blackbaud since April 2020
Tracking 84 Blackbaud services and regions
246 incidents in 2025
IsDown is a status page aggregator that monitors if Blackbaud and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Blackbaud, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Blackbaud (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Blackbaud's 84 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Blackbaud and other services.
IsDown checks Blackbaud official status page for major/minor outages or downtimes. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. A minor incident is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Blackbaud outage, we send you an alert and update your dashboard and status page.
Blackbaud and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Blackbaud status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Blackbaud but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Blackbaud and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Blackbaud and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Blackbaud down?'
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Need similar to Downdetector Blackbaud alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Blackbaud outages, IsDown monitors Blackbaud's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Blackbaud status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Blackbaud in a single dashboard. | ||
| Instant Blackbaud outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Blackbaud official status and user-reported issues. | ||
| Maintenance feed for Blackbaud | ||
| Granular alerts filtering by Blackbaud components and regions. |
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Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on November 24, 2025 with the title "Active Issue Alert – Blackbaud Grantmaking - 000647475"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Blackbaud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Blackbaud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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