Check if Blackbaud is down, recent outages, user-reported issues, and outages map.
Blackbaud is working normally
Last checked from Blackbaud's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 2421 incidents since started monitoring Blackbaud status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 14 hours ago · lasted about 3 hours
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple...
3 days ago · lasted about 6 hours
We have identified an issue with Luminate Web Services that is causing errors during queries and integrations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page ...
4 days ago · lasted about 2 hours
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple...
We've tracked and collected 2421 incidents since started monitoring Blackbaud status
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Lauren
eTapestry seems to be down - pages aren't loading and I keep getting error messages
Randy
Credit card processing down?
Cyndi
Error: General system failure.
Gini
Have been trying since 1 pm to login. Cannot get 2-factor auth to work. Delays sending a code, and when I finally get one, it ways "it is the wrong code."
Derek
Cannot log into blackbaud. No access code is being sent
Yuquan
the verification code sending is like taking more than 10 mins
sarah
Can't log in. Prompts to set up multi-factor authentication but then code doesn't arrive for several minutes. After it arrives, it says my identity is comfirmed, but there is no button to proceeed. Opening a new window results in the same thing all over again.
Jasmine
Database view of Financial Edge won't open
Chloe
Blackbaud taking a very long time to load and process transactions
Robert
Plug-Ins/Importing is taking a long time to load and I'm unable to do anything else while I wait
Harriet
I cannot log in. Spinning blue circle, nothing more.
Cyndi
Keeps giving weird error messages
Diana
I cannot import - unable to launch in Raiser's Edge
Kelly
NXT is so slow! Opening attachments in Invoice Requests is taking up to 3 minutes. So frustrating.
beth
NXT is just circling and VERY slow
Kate
Raisers Edge NXT is super slow right now
Shana
Getting the something went wrong message when I attempted to log on. Using the account associated with Northern Essex Community College
drew
website to login to raiser's edge won't load
Sara
The request failed with HTTP status 503: Service Unavailable
Danielle
Not loading anything on the page
Sherani
Database view doesn't open
Robert
Unable to open database view
Katrina
slow connection, no access to search bar and database view.
Ria
I lost database view in Financial Edge so I restarted my computer. Now I can't get into Financial Edge at all.
Kelly
Cannot access Blackbaud Financial Edge NXT.
Crosby
Working very slowly; NXT won't fully load, can't access database view
Katrina
Can't access records, no search bar, no database view
Brent
Limited login and will not allow access to anything else in the program
Alyssa
The search bar is not showing up even when I close it out and refresh it
Daphne
Raiser's Edge is not letting me download or open database view.
Erin
Can't access Database view
Dave
Website is not allowing a login.
Marina
Very slow and not loading
Tyler
Database view froze, then kicked me out and I can't get back in.
Merari
Got kicked out of database and nothing in NXT is loading
mitch
not loading correctly. Having something went wrong notes pop up
Logan
scholarship application is "down for maintenance"
David
I cannot make a payment through Blackbaud.
Lynda
Blackbaud NXT is not loading at all. I get the error message: "Nothing to see here." Nothing opens
Jennifer
Getting an error message HTTP Error 503.
Heidi
NXT is not processing entries
Daniel
Can't open register drawer or print receipts.
Therese
We can't run or print reports
Lila
I am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...
J
Logging in and getting a screen that says "that's odd"
Julie
Error Code- Bad Gateway - when trying to reach site.
Jonathan
The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.
Willow
School page not loading. Stuck on green circle loading page after logging in.
Pete
Sign in issue, site won’t load.
William
Currently says "Services are not available right now"
John
Blackbaud keeps giving me error messages when I sign in
Gi
It simply wont access the site
Anonymous
Says service unavailable with school website.
K
it loads repeatedly and errors
RE
Indefinite loading loop after pressing "credit" button
Olivia
once i enter my email, a green bubble pops up and never goes in and does not sign me in
Roshelle
NXT is slow to load a record and keeps timing out.
Jacob
Infinitely trying to load the site
Sarah
Can't log into database view
Lorie
Login function not available.
Stay Ahead of Blackbaud Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with Blackbaud
Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on August 11, 2025 with the title "Active Issue Alert – Blackbaud Grantmaking - 000626366"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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