Blackbaud is operational
Updated
Need to know when vendors go down? You’re in the right place
IsDown pulls data from Blackbaud's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Kathy
2 days agoCan not open RE Database view.
Bob
5 days agoUnable to authenticate and unable to access database
Atticus
5 days agoSays "Error loading context" whenever I try to open the website, and nothing else.
Jason
5 days agoFacing a Bad Gateway error when going to the Assignment Center tab.
Ryleigh
14 days agoAltru Is not letting me cash out anything
Preston
15 days agoSpinning wheel after logging in
Alina
17 days agoAltru unable to process any payments in daily sales
Michele
17 days agoWe cannot log into Blackbaud. It isn't allowing us to log in.
Paige
19 days agoIt's not sending test email blasts.
Katie
25 days agoLuminate Online test emails not delivering, tried all the usual troubleshooting and nothing is working.
Mark
30 days agogiving error message after 3 restarts
meg
about 1 month agoinvoice page taking more than 1 min 30 seconds to load each invoice
Steven
about 1 month agoI cannot get past the login page
D
about 1 month agoCuts out every few minutes
R
about 1 month agounable to load NXT; just spins and spins
Danyl
about 1 month agoNo Actions showing on NXT. Can't perform lists.
Toni
about 2 months agonot launching, just spins and never opens
Merrick
about 2 months agoUnable to sign in; once I enter my username, and it brings me to the sign in via Apple/Google/Etc, the page starts to repeatedly reload between that page and redirection, not allowing me to move forwrard
Erick
about 2 months agoUnable to login - MFA text codes never arrive.
Renee
about 2 months agoverification code not showing up
Devyn
about 2 months agoAltru cant log in/ wont sent verification
Linda
about 2 months agoNXT not sending login code. Can't login
Shan
about 2 months agoAltru Not sending 2 Factor Authentication Codes to allow log in
Bridget
2 months agoFinancial Edge NXT is not loading after login.
baylee
2 months agoits keeps saying it's blocked by my organization but that's literally not true bc thats how I see all my assingments
Catie
2 months agoCan't sign in...error message
Shelbrey
2 months agoI cannot log in. I receive an error message when I attempt to log in that tells me I do not have authorization.
Katie
2 months agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
Brendon
2 months agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
Jennifer
2 months agoincorrect error: sts.sky.blackbaud.com is blocked
Tammy
2 months agoError - sts.sky.blackbaud.com is blocked - but it's not blocked.
Christine
2 months agoIt says my organization has blocked me.
Jayden
2 months agoIt says my organization blocked sts.sky.blackbaud.com but its not true
josh
2 months agoSays my organization won't allow me access but that is untrue
Rich
2 months agosts.sky.blackbaud.com is blocked?
Jennifer
2 months agoeTapestry Says my organization won't allow me to access site. I was on it yesterday
Joe
2 months agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
kimberly
2 months agoblackbaud site is blocked?????
Christy
2 months agoI'm unable to log in to the Database nor can I search donor information.
Jayden
2 months agoOur services aren't available right now We're working to restore all services as soon as possible. Please check back soon. I keep getting this
Kelly
2 months agoRaiser's Edge database view freezes whenever I try to enter an existing constituent into a row in batch entry.
Heather
3 months agoBlackbaud NXT post sign in will not load, cannot access front end nor the back end
Sheryl
3 months agoNXT view and database view not accessible
Liz
3 months agoFinancial Edge NXT will not load. Only see menus at the top of the screen but no content.
Robin
3 months agono credit card processing
Amber
3 months agoRaiser's Edge Online Express not processing any transactions- all Online Express forms also no longer visible on our website
Mollie
3 months agoeTapestry This site can’t be reached Check if there is a typo in bos.etapestry.com. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN
Sarah
3 months agoCan't open raisers edge database view
Merari
3 months agoDatabase in Raiser's Edge down
Mike
3 months agoPayment and registrations. Outlook add-in not working
Magaly
3 months agoI was bumped out, it says I was in a restricted area.
D
3 months agoAltru There are no merchant accounts setup for this Blackbaud Payment Service account.
Chloe
3 months agoAltru Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions
Jacqueline
3 months agoeTapestry Keep getting a "Site can't be reached" error code when trying to access the site to log in
therese
3 months agoAltru altru credit card processing
Wren
3 months agoBlackbaud Tuition Management Tuition Management is not showing in the drop down as a choice to even open up.
Rebecca
3 months agoI can log into my blackbaud profile, however, I cannot log into my school account via the blackbaud sso with the same credentials. Error message that says user is not found
Admin
3 months agoNothing will load properly.
Charles
3 months agoBlackbaud will not load. Our entire school is down.
Bill
3 months agoLogin stalls at authentication. All we get is a white screen, no error code on Chrome. Edge gives a 504 error.
IsDown has tracked 2249 incidents since started monitoring Blackbaud status in April 2020.
about 18 hours ago · lasted 40 minutes
We have identified an issue impacting some of our customers causing errors when attempting to make calls within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue... More details
3 days ago · lasted about 1 hour
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details
5 days ago · lasted about 5 hours
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details
We've tracked and collected 2249 incidents since started monitoring Blackbaud status
Number of Incidents
29 issues
Last incident
1 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on December 20, 2024 with the title "Active Issue Alert – Blackbaud Guided Fundraising™ - #000574795"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime