Is Blackbaud Down? Check the current Blackbaud status

Blackbaud is operational

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Monitoring Blackbaud since April 2020. Learn more

Monitoring

84 components

Total Incidents in 2025

39 incidents

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Current Blackbaud official ongoing incidents

No incidents reported in Blackbaud's status page

IsDown pulls data from Blackbaud's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Blackbaud issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Blackbaud problems

  • D

    Daniel

    1 day ago

    Altru Can't open register drawer or print receipts.

  • T

    Therese

    8 days ago

    Altru We can't run or print reports

  • L

    Lila

    11 days ago

    I am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...

  • J

    J

    15 days ago

    Logging in and getting a screen that says "that's odd"

  • J

    Julie

    17 days ago

    Error Code- Bad Gateway - when trying to reach site.

  • J

    Jonathan

    20 days ago

    Blackbaud Tuition Management The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.

  • W

    Willow

    24 days ago

    School page not loading. Stuck on green circle loading page after logging in.

  • P

    Pete

    26 days ago

    Sign in issue, site won’t load.

  • W

    William

    27 days ago

    Currently says "Services are not available right now"

  • J

    John

    27 days ago

    Blackbaud keeps giving me error messages when I sign in

  • G

    Gi

    27 days ago

    It simply wont access the site

  • A

    Anonymous

    27 days ago

    Says service unavailable with school website.

  • K

    K

    27 days ago

    it loads repeatedly and errors

  • R

    RE

    27 days ago

    Altru Indefinite loading loop after pressing "credit" button

  • O

    Olivia

    28 days ago

    once i enter my email, a green bubble pops up and never goes in and does not sign me in

  • R

    Roshelle

    about 1 month ago

    NXT is slow to load a record and keeps timing out.

  • J

    Jacob

    about 1 month ago

    Infinitely trying to load the site

  • S

    Sarah

    about 1 month ago

    Can't log into database view

  • L

    Lorie

    about 1 month ago

    Login function not available.

  • K

    Keyma

    about 1 month ago

    Classic keeps shutting down

  • E

    Erin

    about 1 month ago

    Raiser's Edge NXT I keep getting a bad gateway message

  • C

    Clint

    about 1 month ago

    502 Bad Gateway openresty/1.15.8.2

  • D

    devin

    about 1 month ago

    Specified cast is not valid.

  • K

    Kristin

    about 1 month ago

    can't login to RE database view

  • K

    katie

    about 1 month ago

    dbv keeps stalling, will not open at all now

  • D

    Darcy

    about 1 month ago

    unable to log into Blackbaud Raiser's Edge Database View via Citrix Workspace

  • K

    KC

    about 1 month ago

    Blackbaud Database not opening...

  • K

    Katye

    about 1 month ago

    Database view will not open

  • K

    Kathy

    2 months ago

    Can not open RE Database view.

  • B

    Bob

    2 months ago

    Unable to authenticate and unable to access database

  • A

    Atticus

    2 months ago

    Says "Error loading context" whenever I try to open the website, and nothing else.

  • J

    Jason

    2 months ago

    Facing a Bad Gateway error when going to the Assignment Center tab.

  • R

    Ryleigh

    3 months ago

    Altru Is not letting me cash out anything

  • P

    Preston

    3 months ago

    Spinning wheel after logging in

  • A

    Alina

    3 months ago

    Altru unable to process any payments in daily sales

  • M

    Michele

    3 months ago

    We cannot log into Blackbaud. It isn't allowing us to log in.

  • P

    Paige

    3 months ago

    It's not sending test email blasts.

  • K

    Katie

    3 months ago

    Luminate Online test emails not delivering, tried all the usual troubleshooting and nothing is working.

  • M

    Mark

    3 months ago

    giving error message after 3 restarts

  • M

    meg

    3 months ago

    invoice page taking more than 1 min 30 seconds to load each invoice

  • S

    Steven

    3 months ago

    I cannot get past the login page

  • D

    D

    3 months ago

    Cuts out every few minutes

  • R

    R

    3 months ago

    unable to load NXT; just spins and spins

  • D

    Danyl

    4 months ago

    No Actions showing on NXT. Can't perform lists.

  • T

    Toni

    4 months ago

    not launching, just spins and never opens

  • M

    Merrick

    4 months ago

    Unable to sign in; once I enter my username, and it brings me to the sign in via Apple/Google/Etc, the page starts to repeatedly reload between that page and redirection, not allowing me to move forwrard

  • E

    Erick

    4 months ago

    Unable to login - MFA text codes never arrive.

  • R

    Renee

    4 months ago

    verification code not showing up

  • D

    Devyn

    4 months ago

    Altru cant log in/ wont sent verification

  • L

    Linda

    4 months ago

    NXT not sending login code. Can't login

  • S

    Shan

    4 months ago

    Altru Not sending 2 Factor Authentication Codes to allow log in

  • B

    Bridget

    4 months ago

    Financial Edge NXT is not loading after login.

  • B

    baylee

    4 months ago

    its keeps saying it's blocked by my organization but that's literally not true bc thats how I see all my assingments

  • C

    Catie

    4 months ago

    Can't sign in...error message

  • S

    Shelbrey

    4 months ago

    I cannot log in. I receive an error message when I attempt to log in that tells me I do not have authorization.

  • K

    Katie

    4 months ago

    sts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site

  • B

    Brendon

    4 months ago

    sts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site

  • J

    Jennifer

    4 months ago

    incorrect error: sts.sky.blackbaud.com is blocked

  • T

    Tammy

    4 months ago

    Error - sts.sky.blackbaud.com is blocked - but it's not blocked.

  • C

    Christine

    4 months ago

    It says my organization has blocked me.

Blackbaud outage history

IsDown has tracked 2289 incidents since started monitoring Blackbaud status in April 2020.

  • Feb 20 2025

    about 5 hours ago · lasted 36 minutes

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details

  • Feb 14 2025

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details

  • Feb 13 2025

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details

  • Apr 2020 ...
    IsDown started monitoring Blackbaud status

    We've tracked and collected 2289 incidents since started monitoring Blackbaud status

Sign up and check all outage history

Blackbaud outages in the last 30 days

Number of Incidents

30 issues

Last incident

0 days ago

Having problems with Blackbaud? What can you do?

  1. First, stay calm.

    • We know it's stressful when Blackbaud is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Blackbaud already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Blackbaud status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Blackbaud is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Blackbaud status changes

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Blackbaud down today?

Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Blackbaud status?

Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Blackbaud slow today?

Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.

How are Blackbaud outages detected?

IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Blackbaud outage?

Blackbaud last outage was on February 20, 2025 with the title "Active Issue Alert – Raiser's Edge NXT - 000587661"

Blackbaud not working for you? How do I know if Blackbaud is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Blackbaud status and outages?
Why use IsDown to monitor Blackbaud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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