Is Blackbaud Down? What is the current status?

Blackbaud is having a minor outage
IsDown gathers data for Blackbaud status from official sources and user reports.
Updated from Blackbaud official status page.
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Blackbaud issues reported by users in the last 24 hours

Latest user comments about Blackbaud problems

  • J
    about 13 hours ago

    John Yet another failure logging in. Error this time: That's odd... Oops! Something went wrong Seems the site is down as much as it is available.

  • S
    2 days ago

    Sue Blackbaud Grantmaking not accessible

  • K
    2 days ago

    Katie Has not loaded for at least 45 mins

  • J
    2 days ago

    John I get the following attempting to sign in Our services aren't available right now We're working to restore all services as soon as possible. Please check back soon. 20240916T184351Z-r1566...

  • V
    2 days ago

    Victoria Blackbaud site won't load. "Our services aren't available right now"

  • A
    2 days ago

    Anthony Financial Edge not loading

  • S
    2 days ago

    Stefanie Cannot log in. BB is sending an error msg.

  • M
    2 days ago

    Magaly Site says it is not working at this time.

  • A
    2 days ago

    Aiden "Our services aren't available right now We're working to restore all services as soon as possible. Please check back soon."

  • A
    2 days ago

    Alesandra I can’t log in to my account and it says the status of the site is that it’s not working.

  • D
    2 days ago

    Dani Got logged out during work, can't log in

  • M
    2 days ago

    Michele Getting an error message - site is unavailable.

  • T
    2 days ago

    Taylor Raiser's Edge NXT is not loading for me. Support site is not loading either.

  • S
    2 days ago

    Sue Blackbaud Grantmaking Nothing is happening. Just a green circle

  • O
    2 days ago

    Olivia I can't get any of the pages to load

  • V
    6 days ago

    Vanessa Down too often to be useful

  • L
    6 days ago

    Luke My school's blackbaud page greets me with a 40X error and won't let me in.

  • C
    6 days ago

    Chris Won't allow me to log in at all

  • A
    7 days ago

    Andy Blackbaud is not allowing me to log in or access anything. Just shows an unplugged icon and asks me to try again.

  • M
    7 days ago

    Michael Unable to log into the system, being directed to try to log in later due to an error on their side. (unplugged icon showing)

  • A
    7 days ago

    Annemarie Can not reach logon screen

  • J
    7 days ago

    J Blackbaud NetCommunity I'm trying to add an event to a page from Razer Edge. When searching for an event, the event shows up, but when clicked on, it disappears, and the message "No records found matching your criteria" ...

  • C
    8 days ago

    Celeste It said Thats odd, oops something went wrong

  • A
    8 days ago

    Ananon Just won’t let me log in

  • K
    8 days ago

    Kim That's odd... Oops! Something went wrong Something went wrong. Try again or come back later. Stay tuned on the current status and come back later.

  • J
    8 days ago

    John Receive the following message when logging in: "That's odd... Oops! Something went wrong "

  • J
    8 days ago

    Jimmy I can not access blackbaud for my school its down

  • K
    8 days ago

    kyle It says something went wrong when I try to sign in

  • E
    8 days ago

    Ed Keeps saying: That's odd... Oops! Something went wrong. Try again or come back later. Stay tuned on the current status and come back later.

  • C
    8 days ago

    Charlene I am unable to log into Blackbaud.

  • S
    8 days ago

    Syed Can’t open school portal

  • S
    8 days ago

    S not allowing me to log in

  • C
    8 days ago

    Claire Can't access account. Sign in doesn't work for all in our office. Says there is a problem

  • L
    8 days ago

    Luke Going to error screen when i try to sign in

  • K
    8 days ago

    Katie It won’t allow log in and you get a something went wrong screen

  • J
    8 days ago

    Jingy The website is down, it's not a minor issue like this site is saying it is.

  • B
    8 days ago

    Brittany No one at my school can log in to Blackbaud. No attendance, no grades -- no access at all.

  • E
    8 days ago

    Elizabeth Thayer Academy Blackbaud Myschoolapp portal is showing error message when I try to log on

  • K
    8 days ago

    Kendra I am getting an error that says" that's odd something went wrong"

  • M
    8 days ago

    Monika Got the following error message stating that service is unavailable for Blackbaud RE NXT. "Our services aren't available right now We're working to restore all services as soon as possible. Please...

  • A
    8 days ago

    A cannot get NXT dashboard to load

  • A
    8 days ago

    Anthony Financial Edge loading slowly or not showing records.

  • O
    8 days ago

    Olivia Cannot log in just stuck in an endless loading page

  • E
    8 days ago

    Emily Financial Edge is not loading - saying that's odd and to try back later.

  • S
    8 days ago

    sabrina Altru can't get in, get an OOPS note

  • C
    8 days ago

    Carolyn Blackbaud Nxt Wont load to open

  • A
    8 days ago

    Andrew cant sign in to school page

  • C
    8 days ago

    Cheryl NXT will not open at all.

  • K
    8 days ago

    Katie able to log-in but receive and error message when attempting to use any features.

  • N
    8 days ago

    Nicole NXT is not loading any records

  • M
    8 days ago

    Maggie Raiser's Edge NXT Errors out, will not load, cannot load support chat either

  • G
    16 days ago

    gabriella not able to log onto citrix

  • J
    16 days ago

    Julia it wont let me submit any assignments

  • D
    17 days ago

    dylan Made an account and when I went to sign in, it said account locked after my first attempt.

  • R
    18 days ago

    Rob It isn't letting me log in, it always say that's odd... I refreshed it and reset my computer and even clear all of my tabs and it still doesn't work.

  • R
    23 days ago

    Rikita If i try to log in, it goes oops!

  • K
    28 days ago

    Kathleen ResearchPoint The database is telling me that there is an error and that the landing page could not be loaded

  • R
    about 1 month ago

    Rebecca eTapestry Unable to upload content / images into Mass Emails.

  • E
    about 1 month ago

    Emma FE NXT is not working for the last hour

  • H
    about 1 month ago

    Heather Action tiles are missing from NXT

Ongoing outage

Active Issue Alert – Financial Edge NXT and Financial Edge - 000551532

started 7 days ago

We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal ...

Blackbaud outages in the last 30 days

Number of Incidents

43 issues

Last incident

1 days ago

Blackbaud outage history

Active Issue Alert – Tuition Management - #000554248

Minor Resolved

about 6 hours ago · lasted 13 minutes

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you ...

Active Issue Alert – Blackbaud ID – Multiple Products - 000554245

Minor Resolved

about 6 hours ago · lasted 15 minutes

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. ...

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IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.

Stay informed about Blackbaud status changes

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Blackbaud down today?

Blackbaud seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours, there were 3 outages reported. IsDown continuously monitors the Blackbaud status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Blackbaud outages, issues and problems' at the top of the page.

When was the last Blackbaud outage?

Blackbaud last outage was on September 18, 2024 with the title "Active Issue Alert – Tuition Management - #000554248"

Blackbaud not working for you? How do I know if Blackbaud is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Blackbaud status and outages?
Why use IsDown to monitor Blackbaud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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