Is Blackbaud Down? What is the current status?

Blackbaud status is operational

Updated

Blackbaud not working for you?

Current Blackbaud official ongoing incidents

No ongoing outages reported in Blackbaud's status page

IsDown pulls data from Blackbaud's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

Blackbaud issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Blackbaud problems

  • S

    Steven

    1 day ago

    I cannot get past the login page

  • D

    D

    4 days ago

    Cuts out every few minutes

  • R

    R

    4 days ago

    unable to load NXT; just spins and spins

  • D

    Danyl

    5 days ago

    No Actions showing on NXT. Can't perform lists.

  • T

    Toni

    13 days ago

    not launching, just spins and never opens

  • M

    Merrick

    18 days ago

    Unable to sign in; once I enter my username, and it brings me to the sign in via Apple/Google/Etc, the page starts to repeatedly reload between that page and redirection, not allowing me to move forwrard

  • E

    Erick

    18 days ago

    Unable to login - MFA text codes never arrive.

  • R

    Renee

    18 days ago

    verification code not showing up

  • D

    Devyn

    18 days ago

    Altru cant log in/ wont sent verification

  • L

    Linda

    18 days ago

    NXT not sending login code. Can't login

  • S

    Shan

    18 days ago

    Altru Not sending 2 Factor Authentication Codes to allow log in

  • B

    Bridget

    27 days ago

    Financial Edge NXT is not loading after login.

  • B

    baylee

    30 days ago

    its keeps saying it's blocked by my organization but that's literally not true bc thats how I see all my assingments

  • C

    Catie

    about 1 month ago

    Can't sign in...error message

  • S

    Shelbrey

    about 1 month ago

    I cannot log in. I receive an error message when I attempt to log in that tells me I do not have authorization.

  • K

    Katie

    about 1 month ago

    sts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site

  • B

    Brendon

    about 1 month ago

    sts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site

  • J

    Jennifer

    about 1 month ago

    incorrect error: sts.sky.blackbaud.com is blocked

  • T

    Tammy

    about 1 month ago

    Error - sts.sky.blackbaud.com is blocked - but it's not blocked.

  • C

    Christine

    about 1 month ago

    It says my organization has blocked me.

  • J

    Jayden

    about 1 month ago

    It says my organization blocked sts.sky.blackbaud.com but its not true

  • J

    josh

    about 1 month ago

    Says my organization won't allow me access but that is untrue

  • R

    Rich

    about 1 month ago

    sts.sky.blackbaud.com is blocked?

  • J

    Jennifer

    about 1 month ago

    eTapestry Says my organization won't allow me to access site. I was on it yesterday

  • J

    Joe

    about 1 month ago

    sts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site

  • K

    kimberly

    about 1 month ago

    blackbaud site is blocked?????

  • C

    Christy

    about 1 month ago

    I'm unable to log in to the Database nor can I search donor information.

  • J

    Jayden

    about 1 month ago

    Our services aren't available right now We're working to restore all services as soon as possible. Please check back soon. I keep getting this

  • K

    Kelly

    about 1 month ago

    Raiser's Edge database view freezes whenever I try to enter an existing constituent into a row in batch entry.

  • H

    Heather

    about 1 month ago

    Blackbaud NXT post sign in will not load, cannot access front end nor the back end

  • S

    Sheryl

    about 1 month ago

    NXT view and database view not accessible

  • L

    Liz

    about 1 month ago

    Financial Edge NXT will not load. Only see menus at the top of the screen but no content.

  • R

    Robin

    about 1 month ago

    no credit card processing

  • A

    Amber

    about 1 month ago

    Raiser's Edge Online Express not processing any transactions- all Online Express forms also no longer visible on our website

  • M

    Mollie

    about 1 month ago

    eTapestry This site can’t be reached Check if there is a typo in bos.etapestry.com. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN

  • S

    Sarah

    about 1 month ago

    Can't open raisers edge database view

  • M

    Merari

    about 1 month ago

    Database in Raiser's Edge down

  • M

    Mike

    about 1 month ago

    Payment and registrations. Outlook add-in not working

  • M

    Magaly

    about 1 month ago

    I was bumped out, it says I was in a restricted area.

  • D

    D

    about 1 month ago

    Altru There are no merchant accounts setup for this Blackbaud Payment Service account.

  • C

    Chloe

    about 1 month ago

    Altru Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions

  • J

    Jacqueline

    about 1 month ago

    eTapestry Keep getting a "Site can't be reached" error code when trying to access the site to log in

  • T

    therese

    about 1 month ago

    Altru altru credit card processing

  • W

    Wren

    about 1 month ago

    Blackbaud Tuition Management Tuition Management is not showing in the drop down as a choice to even open up.

  • R

    Rebecca

    about 1 month ago

    I can log into my blackbaud profile, however, I cannot log into my school account via the blackbaud sso with the same credentials. Error message that says user is not found

  • A

    Admin

    about 1 month ago

    Nothing will load properly.

  • C

    Charles

    about 1 month ago

    Blackbaud will not load. Our entire school is down.

  • B

    Bill

    about 1 month ago

    Login stalls at authentication. All we get is a white screen, no error code on Chrome. Edge gives a 504 error.

  • L

    Lisa

    about 1 month ago

    1. It's slow 2. I can't load my gradebook. It says there are no assignments yet and shows an error loading announcements. 3. My schedule is loading starting at 12AM instead of my actual schedule, which starts at 8:30. 4. My classes do load but there is nothing on the bulletin boards.

  • B

    Brittany

    about 1 month ago

    It won't let me upload grades. When I logged out and logged back in, it won't even load section information for me to access the gradebook.

  • Z

    Zander

    about 1 month ago

    I can't log in. Its just a white screen.

  • M

    Michael

    about 1 month ago

    Cannot login using Google single sign on

  • R

    Robert

    about 1 month ago

    It takes me to a white screen

  • P

    Peter

    about 1 month ago

    When i try to log into my school account, it freezes at this page:https://sts-sso.myschoolapp.com/Iframes/SessionActive.html?redirectUrl=https%3A%2F%2Fnca.myschoolapp.com%2Fapp%3FsvcId%3Dedu%26envId%3Dp-PtCcdB3vbUqxFsRIhdwW-Q%26bb_id%3D1%23login&login_hint=phenkel@ncalive.org

  • A

    Ava

    about 1 month ago

    not loading. blank white screen

  • J

    Jessica

    about 2 months ago

    Raisers Edge will not load.

  • J

    John

    about 2 months ago

    Yet another failure logging in. Error this time: That's odd... Oops! Something went wrong Seems the site is down as much as it is available.

  • S

    Sue

    about 2 months ago

    Blackbaud Grantmaking not accessible

  • K

    Katie

    about 2 months ago

    Has not loaded for at least 45 mins

  • J

    John

    about 2 months ago

    I get the following attempting to sign in Our services aren't available right now We're working to restore all services as soon as possible. Please check back soon. 20240916T184351Z-r1566bc58979n5rbq6uedc1fmc000000049g000000007f2m

Blackbaud outage history

IsDown has tracked 2202 incidents since started monitoring Blackbaud status in April 2020.

  • Nov 08 2024

    4 days ago · lasted about 1 hour

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details

  • Nov 08 2024

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details

  • Nov 07 2024

    6 days ago · lasted about 2 hours

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details

  • Apr 2020 ...
    IsDown started monitoring Blackbaud status

    We've tracked and collected 2202 incidents since started monitoring Blackbaud status

Sign up and check all outage history

Blackbaud outages in the last 30 days

Number of Incidents

28 issues

Last incident

4 days ago

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Stay informed about Blackbaud status changes

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Blackbaud down today?

Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is Blackbaud status?

Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud outage?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Blackbaud slow today?

Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.

How are Blackbaud outages detected?

IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Blackbaud outage?

Blackbaud last outage was on November 08, 2024 with the title "Active Issue Alert – Blackbaud eTapestry - 000565724"

Blackbaud not working for you? How do I know if Blackbaud is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Blackbaud status and outages?
Why use IsDown to monitor Blackbaud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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