Blackbaud is operational
Updated
IsDown pulls data from Blackbaud's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Robert
2 days agoUnable to open database view
Katrina
2 days agoslow connection, no access to search bar and database view.
Ria
2 days agoI lost database view in Financial Edge so I restarted my computer. Now I can't get into Financial Edge at all.
Kelly
2 days agoCannot access Blackbaud Financial Edge NXT.
Crosby
2 days agoWorking very slowly; NXT won't fully load, can't access database view
Katrina
2 days agoCan't access records, no search bar, no database view
Brent
2 days agoLimited login and will not allow access to anything else in the program
Alyssa
2 days agoRaiser's Edge The search bar is not showing up even when I close it out and refresh it
Daphne
2 days agoRaiser's Edge is not letting me download or open database view.
Erin
2 days agoCan't access Database view
Dave
2 days agoWebsite is not allowing a login.
Marina
2 days agoVery slow and not loading
Tyler
2 days agoDatabase view froze, then kicked me out and I can't get back in.
Merari
2 days agoGot kicked out of database and nothing in NXT is loading
mitch
15 days agoFinancial Edge NXT not loading correctly. Having something went wrong notes pop up
Logan
17 days agoscholarship application is "down for maintenance"
David
22 days agoI cannot make a payment through Blackbaud.
Lynda
about 1 month agoBlackbaud NXT is not loading at all. I get the error message: "Nothing to see here." Nothing opens
Jennifer
about 1 month agoResearchPoint Getting an error message HTTP Error 503.
Heidi
about 1 month agoNXT is not processing entries
Daniel
about 1 month agoAltru Can't open register drawer or print receipts.
Therese
about 2 months agoAltru We can't run or print reports
Lila
about 2 months agoI am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...
J
about 2 months agoLogging in and getting a screen that says "that's odd"
Julie
about 2 months agoError Code- Bad Gateway - when trying to reach site.
Jonathan
2 months agoBlackbaud Tuition Management The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.
Willow
2 months agoSchool page not loading. Stuck on green circle loading page after logging in.
Pete
2 months agoSign in issue, site won’t load.
William
2 months agoCurrently says "Services are not available right now"
John
2 months agoBlackbaud keeps giving me error messages when I sign in
Gi
2 months agoIt simply wont access the site
Anonymous
2 months agoSays service unavailable with school website.
K
2 months agoit loads repeatedly and errors
RE
2 months agoAltru Indefinite loading loop after pressing "credit" button
Olivia
2 months agoonce i enter my email, a green bubble pops up and never goes in and does not sign me in
Roshelle
3 months agoNXT is slow to load a record and keeps timing out.
Jacob
3 months agoInfinitely trying to load the site
Sarah
3 months agoCan't log into database view
Lorie
3 months agoLogin function not available.
Keyma
3 months agoClassic keeps shutting down
Erin
3 months agoRaiser's Edge NXT I keep getting a bad gateway message
Clint
3 months ago502 Bad Gateway openresty/1.15.8.2
devin
3 months agoSpecified cast is not valid.
Kristin
3 months agocan't login to RE database view
katie
3 months agodbv keeps stalling, will not open at all now
Darcy
3 months agounable to log into Blackbaud Raiser's Edge Database View via Citrix Workspace
KC
3 months agoBlackbaud Database not opening...
Katye
3 months agoDatabase view will not open
Kathy
4 months agoCan not open RE Database view.
Bob
4 months agoUnable to authenticate and unable to access database
Atticus
4 months agoSays "Error loading context" whenever I try to open the website, and nothing else.
Jason
4 months agoFacing a Bad Gateway error when going to the Assignment Center tab.
Ryleigh
4 months agoAltru Is not letting me cash out anything
Preston
4 months agoSpinning wheel after logging in
Alina
4 months agoAltru unable to process any payments in daily sales
Michele
4 months agoWe cannot log into Blackbaud. It isn't allowing us to log in.
Paige
4 months agoIt's not sending test email blasts.
Katie
4 months agoLuminate Online test emails not delivering, tried all the usual troubleshooting and nothing is working.
Mark
4 months agogiving error message after 3 restarts
meg
5 months agoinvoice page taking more than 1 min 30 seconds to load each invoice
IsDown has tracked 2332 incidents since started monitoring Blackbaud status in April 2020.
about 9 hours ago · lasted about 1 hour
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. More details
about 19 hours ago · lasted 15 minutes
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to referen... More details
2 days ago · lasted about 1 hour
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details
We've tracked and collected 2332 incidents since started monitoring Blackbaud status
Monitoring 84 Blackbaud services and regions
82 incidents in 2025
Number of Incidents
36 issues
Last incident
0 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on April 03, 2025 with the title "Active Issue Alert – JustGiving - #000597693"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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