Live Blackbaud status. See if Blackbaud is down, view recent outages, and get real-time alerts when problems start.
Blackbaud is operational
IsDown pulls data from Blackbaud's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 2361 incidents since started monitoring Blackbaud status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 13 hours ago · lasted 40 minutes
We are aware of an issue reported by Apple impacting some transactions where the option to pay with Apple Pay is not available. This issue is being monitored by Blackbaud.
2 days ago · lasted about 3 hours
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
2 days ago · lasted about 1 hour
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple...
We've tracked and collected 2361 incidents since started monitoring Blackbaud status
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Shana
Getting the something went wrong message when I attempted to log on. Using the account associated with Northern Essex Community College
drew
website to login to raiser's edge won't load
Sara
The request failed with HTTP status 503: Service Unavailable
Danielle
Not loading anything on the page
Sherani
Database view doesn't open
Robert
Unable to open database view
Katrina
slow connection, no access to search bar and database view.
Ria
I lost database view in Financial Edge so I restarted my computer. Now I can't get into Financial Edge at all.
Kelly
Cannot access Blackbaud Financial Edge NXT.
Crosby
Working very slowly; NXT won't fully load, can't access database view
Katrina
Can't access records, no search bar, no database view
Brent
Limited login and will not allow access to anything else in the program
Alyssa
The search bar is not showing up even when I close it out and refresh it
Daphne
Raiser's Edge is not letting me download or open database view.
Erin
Can't access Database view
Dave
Website is not allowing a login.
Marina
Very slow and not loading
Tyler
Database view froze, then kicked me out and I can't get back in.
Merari
Got kicked out of database and nothing in NXT is loading
mitch
not loading correctly. Having something went wrong notes pop up
Logan
scholarship application is "down for maintenance"
David
I cannot make a payment through Blackbaud.
Lynda
Blackbaud NXT is not loading at all. I get the error message: "Nothing to see here." Nothing opens
Jennifer
Getting an error message HTTP Error 503.
Heidi
NXT is not processing entries
Daniel
Can't open register drawer or print receipts.
Therese
We can't run or print reports
Lila
I am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...
J
Logging in and getting a screen that says "that's odd"
Julie
Error Code- Bad Gateway - when trying to reach site.
Jonathan
The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.
Willow
School page not loading. Stuck on green circle loading page after logging in.
Pete
Sign in issue, site won’t load.
William
Currently says "Services are not available right now"
John
Blackbaud keeps giving me error messages when I sign in
Gi
It simply wont access the site
Anonymous
Says service unavailable with school website.
K
it loads repeatedly and errors
RE
Indefinite loading loop after pressing "credit" button
Olivia
once i enter my email, a green bubble pops up and never goes in and does not sign me in
Roshelle
NXT is slow to load a record and keeps timing out.
Jacob
Infinitely trying to load the site
Sarah
Can't log into database view
Lorie
Login function not available.
Keyma
Classic keeps shutting down
Erin
I keep getting a bad gateway message
Clint
502 Bad Gateway openresty/1.15.8.2
devin
Specified cast is not valid.
Kristin
can't login to RE database view
katie
dbv keeps stalling, will not open at all now
Darcy
unable to log into Blackbaud Raiser's Edge Database View via Citrix Workspace
KC
Blackbaud Database not opening...
Katye
Database view will not open
Kathy
Can not open RE Database view.
Bob
Unable to authenticate and unable to access database
Atticus
Says "Error loading context" whenever I try to open the website, and nothing else.
Jason
Facing a Bad Gateway error when going to the Assignment Center tab.
Ryleigh
Is not letting me cash out anything
Preston
Spinning wheel after logging in
Alina
unable to process any payments in daily sales
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
Services commonly monitored together with Blackbaud
Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on May 16, 2025 with the title "Active Issue Alert – Payment Services - #000607676"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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