Blackbaud Status. Is Blackbaud Down?

Check if Blackbaud is down, recent outages, user-reported issues, and outages map.

Is Blackbaud down right now? What's the current status?

Blackbaud is having a minor outage

Updated from Blackbaud official status page

Active Issue Alert – Multiple Products - #000633959

started 22 days ago

DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the...

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Blackbaud service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Blackbaud status data.

Blackbaud Outage Map

View Blackbaud Outage Reports Map

Recent Blackbaud Outages and Downtime History

IsDown has tracked 2465 incidents since started monitoring Blackbaud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 09, 2025
05:59 AM EDT
 Minor Active Issue Alert – Multiple Products - #000639155 about 4 hours
Oct 07, 2025
09:14 PM EDT
 Minor Active Issue Alert – Financial Edge NXT & Raiser's Edge NXT - #000638874 about 2 hours
Oct 06, 2025
02:20 PM EDT
 Minor Active Issue Alert – Blackbaud Tuition Management - #000638491 14 minutes
Oct 03, 2025
06:17 AM EDT
 Minor Active Issue Alert – JustGiving - 000638093 30 minutes
Oct 02, 2025
11:16 AM EDT
 Minor Active Issue Alert – Blackbaud Education Management Solutions - #000637921 about 10 hours
Oct 02, 2025
06:04 AM EDT
 Minor Active Issue Alert – JustGiving from BLKB - #000637844 about 1 hour
Sep 30, 2025
10:07 AM EDT
 Minor Active Issue Alert – Blackbaud Learning Management System - #000637259 about 6 hours
Sep 30, 2025
09:06 AM EDT
 Minor Active Issue Alert – Blackbaud CRM #000637225 18 minutes
Sep 24, 2025
12:50 PM EDT
 Minor Active Issue Alert – JustGiving - 000636184 about 16 hours
Sep 24, 2025
10:20 AM EDT
 Minor Active Issue Alert – ResearchPoint and Grateful Patient Solution - 000636121 37 minutes
Sign up to check more outage history

Blackbaud problems reported by users

  • Raiser's Edge NXT is really slow in loading pages and then I sometimes get an error message saying went wrong and to come back later. This has been the second day with these issues.

  • Not able to log in using a good, saved password. Keeps saying to contact administrator.

  • Nothing is working in Raiser's Edge NXT web addition. Just keep getting various error's and "Something's wrong" messages

  • It seems we can enter the system but cannot see Blackbaud Education Management once we are in.

  • Can't access. Blank page only

  • It's not coming up and has a white screen when logged in.

  • Not loading updates. Not loading at all at times.

  • Cannot log into Blackbaud NXT.

  • 2 factor authentication not sending text code

  • Unable to export from NXT

  • Altru

    Can't open daily sales, organizational calendar isn't showing up

  • eTapestry

    eTapestry seems to be down - pages aren't loading and I keep getting error messages

  • Altru

    Credit card processing down?

  • Altru

    Error: General system failure.

  • Have been trying since 1 pm to login. Cannot get 2-factor auth to work. Delays sending a code, and when I finally get one, it ways "it is the wrong code."

  • Altru

    Cannot log into blackbaud. No access code is being sent

  • the verification code sending is like taking more than 10 mins

  • Can't log in. Prompts to set up multi-factor authentication but then code doesn't arrive for several minutes. After it arrives, it says my identity is comfirmed, but there is no button to proceeed. Opening a new window results in the same thing all over again.

  • Database view of Financial Edge won't open

  • Altru

    Blackbaud taking a very long time to load and process transactions

  • Plug-Ins/Importing is taking a long time to load and I'm unable to do anything else while I wait

  • I cannot log in. Spinning blue circle, nothing more.

  • Altru

    Keeps giving weird error messages

  • I cannot import - unable to launch in Raiser's Edge

  • NXT is so slow! Opening attachments in Invoice Requests is taking up to 3 minutes. So frustrating.

  • NXT is just circling and VERY slow

  • Raisers Edge NXT is super slow right now

  • Blackbaud Award Management (formerly AcademicWorks)

    Getting the something went wrong message when I attempted to log on. Using the account associated with Northern Essex Community College

  • website to login to raiser's edge won't load

  • ResearchPoint

    The request failed with HTTP status 503: Service Unavailable

  • Not loading anything on the page

  • Database view doesn't open

  • Unable to open database view

  • slow connection, no access to search bar and database view.

  • I lost database view in Financial Edge so I restarted my computer. Now I can't get into Financial Edge at all.

  • Cannot access Blackbaud Financial Edge NXT.

  • Working very slowly; NXT won't fully load, can't access database view

  • Can't access records, no search bar, no database view

  • Limited login and will not allow access to anything else in the program

  • Raiser's Edge

    The search bar is not showing up even when I close it out and refresh it

  • Raiser's Edge is not letting me download or open database view.

  • Can't access Database view

  • Website is not allowing a login.

  • Very slow and not loading

  • Database view froze, then kicked me out and I can't get back in.

  • Got kicked out of database and nothing in NXT is loading

  • Financial Edge NXT

    not loading correctly. Having something went wrong notes pop up

  • scholarship application is "down for maintenance"

  • I cannot make a payment through Blackbaud.

  • Blackbaud NXT is not loading at all. I get the error message: "Nothing to see here." Nothing opens

  • ResearchPoint

    Getting an error message HTTP Error 503.

  • NXT is not processing entries

  • Altru

    Can't open register drawer or print receipts.

  • Altru

    We can't run or print reports

  • I am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...

  • Logging in and getting a screen that says "that's odd"

  • Error Code- Bad Gateway - when trying to reach site.

  • Blackbaud Tuition Management

    The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.

  • School page not loading. Stuck on green circle loading page after logging in.

  • Sign in issue, site won’t load.

Blackbaud status page - All services & components

Component Status
Blackbaud.com OK
Altru OK
Blackbaud Analytics OK
Blackbaud Award Management (formerly AcademicWorks) OK
Blackbaud Checkout OK
Blackbaud Church Management OK
Blackbaud CRM OK
Blackbaud Education Management Solutions OK
Blackbaud Employee Giving OK
Blackbaud Employee Volunteering OK
Blackbaud Financial Aid Management OK
Blackbaud Fundraiser Performance Management OK
Blackbaud Grantmaking OK
Blackbaud Guided Fundraising OK
Blackbaud Merchant Services OK
Blackbaud Internet Solutions OK
Blackbaud NetCommunity OK
Blackbaud Payment Service OK
Load All 23 Components

Blackbaud Related Services & Alternatives

Services commonly monitored together with Blackbaud and alternatives

Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
HubSpot

HubSpot

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Stripe

Stripe

OK
0 incidents in the last 30 days
1Password

1Password

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Canvas Instructure

Canvas Instructure

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Aircall

Aircall

OK
0 incidents in the last 30 days

Blackbaud provides integrated software solutions for fundraising, financial management, school administration, and constituent engagement tailored for non-profits and educational institutions.

Monitoring Blackbaud since April 2020

Tracking 84 Blackbaud services and regions

215 incidents in 2025

Blackbaud outages in the last 28 days

September 2025 - October 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
3 outages
16
Sep 16, 2025
2 outages
17
Sep 17, 2025
2 outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
2 outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
1 outage
23
Sep 23, 2025
1 outage
24
Sep 24, 2025
2 outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
2 outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
2 outages
3
Oct 03, 2025
1 outage
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
1 outage
7
Oct 07, 2025
1 outage
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
1 outage
10
Oct 10, 2025
No Outages
11
Oct 11, 2025
No Outages
12
13
14
15
16
17
18

Number of Incidents

24 issues

Last incident

2 days ago

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Frequently Asked Questions

Is Blackbaud down today?

Blackbaud is down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Blackbaud status?

Blackbaud seems to be having problems. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Blackbaud down today or just slow?

Yes, Blackbaud might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Blackbaud outages detected?

IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Blackbaud having an outage right now?

Blackbaud last outage was on October 09, 2025 with the title "Active Issue Alert – Multiple Products - #000639155"

Blackbaud down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Blackbaud is down?

Why use IsDown to monitor Blackbaud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Blackbaud?

IsDown and DownDetector help users determine if Blackbaud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Blackbaud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Blackbaud status changes?

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Blackbaud and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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