Is Blackbaud Down? Check current status

Check if Blackbaud is down, official outages, user-reported issues, and outages map.

Current Blackbaud status

Blackbaud is having a minor outage

Updated from Blackbaud official status page

Active Issue Alert – Blackbaud Altru® - #000642975

started 2 days ago
We are aware of an issue impacting Altru customers who are experiencing a response of 'Unable to Connect' while utilizing Payment Terminals while operating in a Google Chrome browser. While we inve...
Check details & latest updates

Blackbaud not working for you?

Blackbaud service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Blackbaud Outage Map

View Blackbaud Reports Map

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Blackbaud recent outages and downtime history

IsDown has tracked 2481 incidents since started monitoring Blackbaud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Blackbaud outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
05:12 PM CET
Major
Active Issue Alert – Blackbaud ID – Multiple Products - #000642797
We identified an issue that may prevent you from signing in with your Blackbaud ID or using featu...
2 days
Oct 29, 2025
03:01 PM CET
Major
Active Issue Alert – Financial Edge NXT - 000642747
Engineers have identified the issue and are working on a fix. We anticipate the fix to be deploye...
about 2 hours
Oct 28, 2025
09:03 PM CET
Minor
Active Issue Alert – Raiser's Edge NXT - #000642589
We have identified an issue impacting some of our customers causing intermittent slowness, errors...
about 1 hour
Oct 28, 2025
05:08 PM CET
Minor
Active Issue Alert – Blackbaud Financial Aid Management- #000642445
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the e...
23 minutes
Oct 28, 2025
03:35 PM CET
Minor
Active Issue Alert – Blackbaud Tuition Management™ (Financial AID) - Request Entry-000642445
We have identified an issue impacting internal processing of applications. Our engineers are stil...
about 2 hours
Oct 27, 2025
09:16 PM CET
Minor
Active Issue Alert – Luminate Online - 000642301
We have identified an issue impacting some of our customers causing errors when attempting to log...
about 10 hours
Oct 27, 2025
12:53 PM CET
Major
Active Issue Alert – Email Services - #000642116
We are aware that some customers are experiencing intermittent slowness, errors or other service ...
13 minutes
Oct 22, 2025
07:34 PM CEST
Minor
Active Issue Alert – Blackbaud Altru - 000641496
We have identified an issue impacting some of our customers access of Altru through Blackbaud.com...
about 1 hour
Oct 22, 2025
03:01 PM CEST
Minor
Active Issue Alert – Blackbaud Luminate Online® - #000641386
We have identified an issue that is leading to Technical Difficulties errors when visiting some e...
about 9 hours
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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Blackbaud status

See what users are saying about Blackbaud issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Pages are not downloading in to complete a high school application..

  • still blinking home screen.

  • not able to get past email login.

  • Melissa - Can't login - get Oops message.

  • Can't log into etapestry blackbaud, get 404 error.

    eTapestry

  • Blackbaud Financial Edge NXT is not letting us log in. The system is down..

  • Cannot even get the log in to pop up.

  • Will not let me sign in. Green Dot just spins.

  • Lori - I am unable to log into our admissions database.

  • Danielle - Blackbaud site is not loading or even getting to the sign in page.

  • Receiving a notice that Website cannot be found..

    eTapestry

  • Blackbaud still not accessible.

  • Blackbaud Financial Edge will not load or opoen..

    Financial Edge

  • Still having issues logging into Altru.

    Altru

  • Site times out. Cannot log in.

    Altru

  • Cannot access Blackbaud Raisers Edge NXT.

  • RENXT completely down - 504 Gateway Timeout for NXT and BBMS.

  • mitch - blackbaud financial edge is not loading.

    Financial Edge

  • System fully down, can't load any page. Both user and admin.

  • no pages are loading; school page is blank and sign in page is blank.

  • sarah - Cannot get Raiser's Edge NXT to load.

  • Not able t log into Etapestry or Blackbaud.

  • Martine - cannot load anything on NXT website. Error message: This site can’t be reached sts.sky.blackbaud.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT.

  • Brian - No access to FPM at all. Screen is blank..

  • Rosalind - My team at Holy Trinity High School of Chicago, IL can not currently login. We have been having this issue for the 30+ minutes..

    Blackbaud Tuition Management

  • FULL login down for all schools.

  • not - Altru and Blackbaud is not loading.

    Altru

  • Private school student information site.

  • Jen - Unable to pull up Blackbaud..

  • login page continues to blink.

Blackbaud components or services current status

Component Status Details
Altru status OK View details
Blackbaud Analytics status OK View details
Blackbaud Award Management (formerly AcademicWorks) status OK View details
Blackbaud Checkout status OK View details
Blackbaud Church Management status OK View details
Blackbaud.com status OK View details
Blackbaud CRM status OK View details
Blackbaud Education Management Solutions status OK View details
Blackbaud Employee Giving status OK View details
Blackbaud Employee Volunteering status OK View details
Blackbaud Financial Aid Management status OK View details
Blackbaud Fundraiser Performance Management status OK View details
Blackbaud Grantmaking status OK View details
Blackbaud Guided Fundraising status OK View details
Blackbaud Internet Solutions status OK View details
Blackbaud Merchant Services status OK View details
Blackbaud NetCommunity status OK View details
Blackbaud Payment Service status OK View details
Load All 23 Components

Users who monitor Blackbaud status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Blackbaud. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Zoom

Zoom

MINOR
Google Workspace

Google Workspace

OK
Adobe

Adobe

OK
HubSpot

HubSpot

OK
Google Cloud

Google Cloud

OK
AWS

AWS

OK
Stripe

Stripe

OK
1Password

1Password

OK
Slack

Slack

OK
Canvas Instructure

Canvas Instructure

OK
Microsoft Azure

Microsoft Azure

OK
Microsoft Office 365

Microsoft Office 365

OK
Salesforce

Salesforce

MINOR
Microsoft 365

Microsoft 365

OK
Aircall

Aircall

OK
View all services Start Monitoring Your Dependencies

Blackbaud provides integrated software solutions for fundraising, financial management, school administration, and constituent engagement tailored for non-profits and educational institutions.

Monitoring Blackbaud since April 2020

Tracking 84 Blackbaud services and regions

Need help? Try here:
Support at website.
Check their status page.

231 incidents in 2025

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How to monitor the status of Blackbaud and all your dependencies?

IsDown is a status page aggregator that monitors if Blackbaud and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Blackbaud, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Blackbaud?

IsDown monitors Blackbaud health in almost real-time

Every few minutes we go to the status page of Blackbaud (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Blackbaud's 84 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Blackbaud, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Blackbaud and other services.

One status page to monitor all your external dependencies

What you get when monitoring Blackbaud with IsDown

Track Blackbaud incidents and downtimes by severity

IsDown checks Blackbaud official status page for major/minor outages or downtimes. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. A minor incident is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Blackbaud outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Blackbaud

Blackbaud and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Blackbaud outages and downtimes

IsDown collects all information from the outages published in Blackbaud status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Blackbaud maintenance events

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Blackbaud outages that impact your business

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Blackbaud but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Blackbaud and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Blackbaud and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Blackbaud or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Blackbaud and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Blackbaud or other services

Send outage information from Blackbaud and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Blackbaud and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Blackbaud and other services to your tools

Share Blackbaud status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Blackbaud down?'

Start Monitoring for Free
Share Blackbaud status in your status page

Blackbaud Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Blackbaud outages, IsDown monitors Blackbaud's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Blackbaud status page monitoring with real-time incident details.
Monitor 4,522+ services including Blackbaud in a single dashboard.
Instant Blackbaud outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Blackbaud official status and user-reported issues.
Maintenance feed for Blackbaud
Granular alerts filtering by Blackbaud components and regions.
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Frequently Asked Questions

Is Blackbaud down today?

Blackbaud is down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Blackbaud status?

Blackbaud seems to be having problems. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Blackbaud down today or just slow?

Yes, Blackbaud might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Blackbaud outages detected?

IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Blackbaud having an outage right now?

Blackbaud last outage was on October 30, 2025 with the title "Active Issue Alert – Blackbaud Altru® - #000642975"

How to check if Blackbaud is down?

Why use IsDown to monitor Blackbaud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Blackbaud?

IsDown and DownDetector help users determine if Blackbaud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Blackbaud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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