Blackbaud is operational
Updated
Monitoring Blackbaud since April 2020. Learn more
Monitoring
84 components
Total Incidents in 2025
39 incidents
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IsDown aggregates the status pages of all your critical services. Receive alerts and create one dashboard with all your vendors.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Daniel
1 day agoAltru Can't open register drawer or print receipts.
Therese
8 days agoAltru We can't run or print reports
Lila
11 days agoI am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...
J
15 days agoLogging in and getting a screen that says "that's odd"
Julie
17 days agoError Code- Bad Gateway - when trying to reach site.
Jonathan
20 days agoBlackbaud Tuition Management The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.
Willow
24 days agoSchool page not loading. Stuck on green circle loading page after logging in.
Pete
26 days agoSign in issue, site won’t load.
William
27 days agoCurrently says "Services are not available right now"
John
27 days agoBlackbaud keeps giving me error messages when I sign in
Gi
27 days agoIt simply wont access the site
Anonymous
27 days agoSays service unavailable with school website.
K
27 days agoit loads repeatedly and errors
RE
27 days agoAltru Indefinite loading loop after pressing "credit" button
Olivia
28 days agoonce i enter my email, a green bubble pops up and never goes in and does not sign me in
Roshelle
about 1 month agoNXT is slow to load a record and keeps timing out.
Jacob
about 1 month agoInfinitely trying to load the site
Sarah
about 1 month agoCan't log into database view
Lorie
about 1 month agoLogin function not available.
Keyma
about 1 month agoClassic keeps shutting down
Erin
about 1 month agoRaiser's Edge NXT I keep getting a bad gateway message
Clint
about 1 month ago502 Bad Gateway openresty/1.15.8.2
devin
about 1 month agoSpecified cast is not valid.
Kristin
about 1 month agocan't login to RE database view
katie
about 1 month agodbv keeps stalling, will not open at all now
Darcy
about 1 month agounable to log into Blackbaud Raiser's Edge Database View via Citrix Workspace
KC
about 1 month agoBlackbaud Database not opening...
Katye
about 1 month agoDatabase view will not open
Kathy
2 months agoCan not open RE Database view.
Bob
2 months agoUnable to authenticate and unable to access database
Atticus
2 months agoSays "Error loading context" whenever I try to open the website, and nothing else.
Jason
2 months agoFacing a Bad Gateway error when going to the Assignment Center tab.
Ryleigh
3 months agoAltru Is not letting me cash out anything
Preston
3 months agoSpinning wheel after logging in
Alina
3 months agoAltru unable to process any payments in daily sales
Michele
3 months agoWe cannot log into Blackbaud. It isn't allowing us to log in.
Paige
3 months agoIt's not sending test email blasts.
Katie
3 months agoLuminate Online test emails not delivering, tried all the usual troubleshooting and nothing is working.
Mark
3 months agogiving error message after 3 restarts
meg
3 months agoinvoice page taking more than 1 min 30 seconds to load each invoice
Steven
3 months agoI cannot get past the login page
D
3 months agoCuts out every few minutes
R
3 months agounable to load NXT; just spins and spins
Danyl
4 months agoNo Actions showing on NXT. Can't perform lists.
Toni
4 months agonot launching, just spins and never opens
Merrick
4 months agoUnable to sign in; once I enter my username, and it brings me to the sign in via Apple/Google/Etc, the page starts to repeatedly reload between that page and redirection, not allowing me to move forwrard
Erick
4 months agoUnable to login - MFA text codes never arrive.
Renee
4 months agoverification code not showing up
Devyn
4 months agoAltru cant log in/ wont sent verification
Linda
4 months agoNXT not sending login code. Can't login
Shan
4 months agoAltru Not sending 2 Factor Authentication Codes to allow log in
Bridget
4 months agoFinancial Edge NXT is not loading after login.
baylee
4 months agoits keeps saying it's blocked by my organization but that's literally not true bc thats how I see all my assingments
Catie
4 months agoCan't sign in...error message
Shelbrey
4 months agoI cannot log in. I receive an error message when I attempt to log in that tells me I do not have authorization.
Katie
4 months agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
Brendon
4 months agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
Jennifer
4 months agoincorrect error: sts.sky.blackbaud.com is blocked
Tammy
4 months agoError - sts.sky.blackbaud.com is blocked - but it's not blocked.
Christine
4 months agoIt says my organization has blocked me.
IsDown has tracked 2289 incidents since started monitoring Blackbaud status in April 2020.
about 5 hours ago · lasted 36 minutes
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details
6 days ago · lasted 29 minutes
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details
7 days ago · lasted 9 minutes
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple... More details
We've tracked and collected 2289 incidents since started monitoring Blackbaud status
Number of Incidents
30 issues
Last incident
0 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Blackbaud isn't down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Blackbaud is currently operational. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on February 20, 2025 with the title "Active Issue Alert – Raiser's Edge NXT - 000587661"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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