Is Blackbaud Down?

Live Blackbaud status. See if Blackbaud is down, view recent outages, and get real-time alerts when problems start.

What is Blackbaud current status?

Blackbaud is having a minor outage

Active Issue Alert – Blackbaud ID – Multiple Products - #000621641

started about 16 hours ago

We are aware of delays in receiving SMS messages for multi-factor authentication. We have identified this as an issue with a third-party vendor, and are working with them for resolution. Please con...

Blackbaud not working for you?

Blackbaud issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Blackbaud outage history

IsDown has tracked 2406 incidents since started monitoring Blackbaud status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jul 21 2025
    Payment Services - 000621500

    about 21 hours ago · lasted about 2 hours

    We are currently investigating this issue.

  • Jul 20 2025

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple...

  • Apr 2020 ...
    IsDown started monitoring Blackbaud status

    We've tracked and collected 2406 incidents since started monitoring Blackbaud status

Sign up and check all outage history
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Blackbaud comments about outages

  • G

    Gini

    Have been trying since 1 pm to login. Cannot get 2-factor auth to work. Delays sending a code, and when I finally get one, it ways "it is the wrong code."

  • D

    Derek

    Altru

    Cannot log into blackbaud. No access code is being sent

  • Y

    Yuquan

    the verification code sending is like taking more than 10 mins

  • S

    sarah

    Can't log in. Prompts to set up multi-factor authentication but then code doesn't arrive for several minutes. After it arrives, it says my identity is comfirmed, but there is no button to proceeed. Opening a new window results in the same thing all over again.

  • J

    Jasmine

    Database view of Financial Edge won't open

  • C

    Chloe

    Altru

    Blackbaud taking a very long time to load and process transactions

  • R

    Robert

    Plug-Ins/Importing is taking a long time to load and I'm unable to do anything else while I wait

  • H

    Harriet

    I cannot log in. Spinning blue circle, nothing more.

  • C

    Cyndi

    Altru

    Keeps giving weird error messages

  • D

    Diana

    I cannot import - unable to launch in Raiser's Edge

  • K

    Kelly

    NXT is so slow! Opening attachments in Invoice Requests is taking up to 3 minutes. So frustrating.

  • B

    beth

    NXT is just circling and VERY slow

  • K

    Kate

    Raisers Edge NXT is super slow right now

  • S

    Shana

    Blackbaud Award Management (formerly AcademicWorks)

    Getting the something went wrong message when I attempted to log on. Using the account associated with Northern Essex Community College

  • D

    drew

    website to login to raiser's edge won't load

  • S

    Sara

    ResearchPoint

    The request failed with HTTP status 503: Service Unavailable

  • D

    Danielle

    Not loading anything on the page

  • S

    Sherani

    Database view doesn't open

  • R

    Robert

    Unable to open database view

  • K

    Katrina

    slow connection, no access to search bar and database view.

  • R

    Ria

    I lost database view in Financial Edge so I restarted my computer. Now I can't get into Financial Edge at all.

  • K

    Kelly

    Cannot access Blackbaud Financial Edge NXT.

  • C

    Crosby

    Working very slowly; NXT won't fully load, can't access database view

  • K

    Katrina

    Can't access records, no search bar, no database view

  • B

    Brent

    Limited login and will not allow access to anything else in the program

  • A

    Alyssa

    Raiser's Edge

    The search bar is not showing up even when I close it out and refresh it

  • D

    Daphne

    Raiser's Edge is not letting me download or open database view.

  • E

    Erin

    Can't access Database view

  • D

    Dave

    Website is not allowing a login.

  • M

    Marina

    Very slow and not loading

  • T

    Tyler

    Database view froze, then kicked me out and I can't get back in.

  • M

    Merari

    Got kicked out of database and nothing in NXT is loading

  • M

    mitch

    Financial Edge NXT

    not loading correctly. Having something went wrong notes pop up

  • L

    Logan

    scholarship application is "down for maintenance"

  • D

    David

    I cannot make a payment through Blackbaud.

  • L

    Lynda

    Blackbaud NXT is not loading at all. I get the error message: "Nothing to see here." Nothing opens

  • J

    Jennifer

    ResearchPoint

    Getting an error message HTTP Error 503.

  • H

    Heidi

    NXT is not processing entries

  • D

    Daniel

    Altru

    Can't open register drawer or print receipts.

  • T

    Therese

    Altru

    We can't run or print reports

  • L

    Lila

    I am able to start signing in, but when i click the "sign in with google" button, it tells me that "id.blackbaud.com unexpectedly closed the connection." It is only happening when i try to sign into blackbaud and not with any other websites. I have tried closing and opening a new tab, changing th...

  • J

    J

    Logging in and getting a screen that says "that's odd"

  • J

    Julie

    Error Code- Bad Gateway - when trying to reach site.

  • J

    Jonathan

    Blackbaud Tuition Management

    The tuition management screen won't advance beyond the initial email submission page. I see a green circle that pulses as if the page is loading but it won't move beyond that to allow me to input my password.

  • W

    Willow

    School page not loading. Stuck on green circle loading page after logging in.

  • P

    Pete

    Sign in issue, site won’t load.

  • W

    William

    Currently says "Services are not available right now"

  • J

    John

    Blackbaud keeps giving me error messages when I sign in

  • G

    Gi

    It simply wont access the site

  • A

    Anonymous

    Says service unavailable with school website.

  • K

    K

    it loads repeatedly and errors

  • R

    RE

    Altru

    Indefinite loading loop after pressing "credit" button

  • O

    Olivia

    once i enter my email, a green bubble pops up and never goes in and does not sign me in

  • R

    Roshelle

    NXT is slow to load a record and keeps timing out.

  • J

    Jacob

    Infinitely trying to load the site

  • S

    Sarah

    Can't log into database view

  • L

    Lorie

    Login function not available.

  • K

    Keyma

    Classic keeps shutting down

  • E

    Erin

    Raiser's Edge NXT

    I keep getting a bad gateway message

  • C

    Clint

    502 Bad Gateway openresty/1.15.8.2

Check Blackbaud components, services, or regions current status in real-time

Blackbaud.com
MINOR
Altru
OK
Blackbaud Analytics
OK
Blackbaud Award Management (formerly AcademicWorks)
OK
Blackbaud Checkout
OK
Blackbaud Church Management
OK
Blackbaud CRM
OK
Blackbaud Education Management Solutions
MINOR
Blackbaud Employee Giving
OK
Blackbaud Employee Volunteering
OK
Blackbaud Financial Aid Management
OK
Blackbaud Fundraiser Performance Management
OK
Blackbaud Grantmaking
OK
Blackbaud Guided Fundraising
OK
Blackbaud Merchant Services
OK
Blackbaud Internet Solutions
OK
Blackbaud NetCommunity
OK
Blackbaud Payment Service
OK
Load All 23 Components
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Frequently Asked Questions

Is Blackbaud down today?

Blackbaud is down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Blackbaud status?

Blackbaud seems to be having problems. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Blackbaud slow today?

Yes, Blackbaud might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Blackbaud outages detected?

IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Blackbaud outage?

Blackbaud last outage was on July 21, 2025 with the title "Active Issue Alert – Blackbaud ID – Multiple Products - #000621641"

Blackbaud not working for you? How do I know if Blackbaud is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Blackbaud status and outages?

Why use IsDown to monitor Blackbaud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Blackbaud status changes?

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

Laurent D., Lead SRE & Platform
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