Blackbaud is having a minor outage
Updated
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We have identified an issue impacting some of our customers where data may not be available in various areas of the solution. Our engineers are diagnosing the event and working to resolve it for yo...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
meg
8 days agoinvoice page taking more than 1 min 30 seconds to load each invoice
Steven
10 days agoI cannot get past the login page
D
13 days agoCuts out every few minutes
R
13 days agounable to load NXT; just spins and spins
Danyl
14 days agoNo Actions showing on NXT. Can't perform lists.
Toni
22 days agonot launching, just spins and never opens
Merrick
26 days agoUnable to sign in; once I enter my username, and it brings me to the sign in via Apple/Google/Etc, the page starts to repeatedly reload between that page and redirection, not allowing me to move forwrard
Erick
27 days agoUnable to login - MFA text codes never arrive.
Renee
27 days agoverification code not showing up
Devyn
27 days agoAltru cant log in/ wont sent verification
Linda
27 days agoNXT not sending login code. Can't login
Shan
27 days agoAltru Not sending 2 Factor Authentication Codes to allow log in
Bridget
about 1 month agoFinancial Edge NXT is not loading after login.
baylee
about 1 month agoits keeps saying it's blocked by my organization but that's literally not true bc thats how I see all my assingments
Catie
about 1 month agoCan't sign in...error message
Shelbrey
about 1 month agoI cannot log in. I receive an error message when I attempt to log in that tells me I do not have authorization.
Katie
about 1 month agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
Brendon
about 1 month agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
Jennifer
about 1 month agoincorrect error: sts.sky.blackbaud.com is blocked
Tammy
about 1 month agoError - sts.sky.blackbaud.com is blocked - but it's not blocked.
Christine
about 1 month agoIt says my organization has blocked me.
Jayden
about 1 month agoIt says my organization blocked sts.sky.blackbaud.com but its not true
josh
about 1 month agoSays my organization won't allow me access but that is untrue
Rich
about 1 month agosts.sky.blackbaud.com is blocked?
Jennifer
about 1 month agoeTapestry Says my organization won't allow me to access site. I was on it yesterday
Joe
about 1 month agosts.sky.blackbaud.com is blocked Your organization doesn’t allow you to view this site
kimberly
about 1 month agoblackbaud site is blocked?????
Christy
about 1 month agoI'm unable to log in to the Database nor can I search donor information.
Jayden
about 1 month agoOur services aren't available right now We're working to restore all services as soon as possible. Please check back soon. I keep getting this
Kelly
about 1 month agoRaiser's Edge database view freezes whenever I try to enter an existing constituent into a row in batch entry.
Heather
about 1 month agoBlackbaud NXT post sign in will not load, cannot access front end nor the back end
Sheryl
about 2 months agoNXT view and database view not accessible
Liz
about 2 months agoFinancial Edge NXT will not load. Only see menus at the top of the screen but no content.
Robin
about 2 months agono credit card processing
Amber
about 2 months agoRaiser's Edge Online Express not processing any transactions- all Online Express forms also no longer visible on our website
Mollie
about 2 months agoeTapestry This site can’t be reached Check if there is a typo in bos.etapestry.com. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN
Sarah
about 2 months agoCan't open raisers edge database view
Merari
about 2 months agoDatabase in Raiser's Edge down
Mike
about 2 months agoPayment and registrations. Outlook add-in not working
Magaly
about 2 months agoI was bumped out, it says I was in a restricted area.
D
about 2 months agoAltru There are no merchant accounts setup for this Blackbaud Payment Service account.
Chloe
about 2 months agoAltru Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions
Jacqueline
about 2 months agoeTapestry Keep getting a "Site can't be reached" error code when trying to access the site to log in
therese
about 2 months agoAltru altru credit card processing
Wren
about 2 months agoBlackbaud Tuition Management Tuition Management is not showing in the drop down as a choice to even open up.
Rebecca
about 2 months agoI can log into my blackbaud profile, however, I cannot log into my school account via the blackbaud sso with the same credentials. Error message that says user is not found
Admin
about 2 months agoNothing will load properly.
Charles
about 2 months agoBlackbaud will not load. Our entire school is down.
Bill
about 2 months agoLogin stalls at authentication. All we get is a white screen, no error code on Chrome. Edge gives a 504 error.
Lisa
about 2 months ago1. It's slow 2. I can't load my gradebook. It says there are no assignments yet and shows an error loading announcements. 3. My schedule is loading starting at 12AM instead of my actual schedule, which starts at 8:30. 4. My classes do load but there is nothing on the bulletin boards.
Brittany
about 2 months agoIt won't let me upload grades. When I logged out and logged back in, it won't even load section information for me to access the gradebook.
Zander
about 2 months agoI can't log in. Its just a white screen.
Michael
about 2 months agoCannot login using Google single sign on
Robert
about 2 months agoIt takes me to a white screen
Peter
about 2 months agoWhen i try to log into my school account, it freezes at this page:https://sts-sso.myschoolapp.com/Iframes/SessionActive.html?redirectUrl=https%3A%2F%2Fnca.myschoolapp.com%2Fapp%3FsvcId%3Dedu%26envId%3Dp-PtCcdB3vbUqxFsRIhdwW-Q%26bb_id%3D1%23login&login_hint=phenkel@ncalive.org
Ava
about 2 months agonot loading. blank white screen
Jessica
about 2 months agoRaisers Edge will not load.
John
2 months agoYet another failure logging in. Error this time: That's odd... Oops! Something went wrong Seems the site is down as much as it is available.
Sue
2 months agoBlackbaud Grantmaking not accessible
Katie
2 months agoHas not loaded for at least 45 mins
IsDown has tracked 2220 incidents since started monitoring Blackbaud status in April 2020.
about 16 hours ago · lasted about 5 hours
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details
about 17 hours ago · lasted 16 minutes
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. More details
We've tracked and collected 2220 incidents since started monitoring Blackbaud status
Number of Incidents
37 issues
Last incident
1 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Blackbaud for major outages. A major outage is when Blackbaud experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Blackbaud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Blackbaud is down. You can check Blackbaud status and incident details on the top of the page. IsDown continuously monitors Blackbaud official status page every few minutes. In the last 24 hours, there were 4 outages reported.
Blackbaud seems to be having problems. You can check Blackbaud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Blackbaud might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Blackbaud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud last outage was on November 20, 2024 with the title "Active Issue Alert – Raiser's Edge NXT - 000568416"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Blackbaud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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