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This chart shows the number of user-reported issues for Blackbaud Altru service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Blackbaud Altru is down. The map shows recent Blackbaud Altru outages from around the world.
Altru Outage MapSee what users report when Blackbaud Altru is down and how Blackbaud Altru outages affect them.
Alahna - Cannot connect to server..
In the last 90 days, Blackbaud had 5 incidents (1 major outage and 4 minor incidents) with a median duration of 52 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Blackbaud Altru outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We identified an issue that may prevent you from signing in with your Blackbaud ID or using featu...
|
Feb 13, 2026 at 04:48 PM UTC
|
16 minutes |
|
We have identified an issue impacting some of our customers that would prevent them from editing ...
|
Feb 12, 2026 at 02:10 PM UTC
|
34 minutes |
|
We have identified an issue impacting some of our customers causing intermittent slowness, errors...
|
Feb 10, 2026 at 09:41 PM UTC
|
about 1 hour |
|
We are aware Verizon customers are experiencing delays in receiving SMS messages for multi-factor...
|
Jan 14, 2026 at 06:26 PM UTC
|
about 20 hours |
|
We are seeing Multi-Factor Authentication codes sent via SMS network delivering within an expecte...
|
Dec 01, 2025 at 06:05 PM UTC
|
about 2 hours |
|
We are aware of an issue impacting Altru customers who are experiencing a response of 'Unable to ...
|
Oct 30, 2025 at 04:04 PM UTC
|
7 days |
|
We identified an issue that may prevent you from signing in with your Blackbaud ID or using featu...
|
Oct 29, 2025 at 04:12 PM UTC
|
2 days |
|
We have identified an issue impacting some of our customers access of Altru through Blackbaud.com...
|
Oct 22, 2025 at 05:34 PM UTC
|
about 1 hour |
|
We are investigating reports of users experiencing 504 errors when attempting to login. Our engi...
|
Oct 20, 2025 at 01:12 PM UTC
|
3 days |
|
Due to an ongoing issue with a third-party vendor, customers are currently experiencing issues wh...
|
Oct 20, 2025 at 08:58 AM UTC
|
about 4 hours |
Blackbaud Altru is down. You can check Blackbaud Altru status and incident details on the top of the page. IsDown continuously monitors Blackbaud Altru official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Blackbaud Altru seems to be having problems. You can check Blackbaud Altru status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud Altru being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud Altru official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud Altru last outage was on February 13, 2026 with the title "Active Issue Alert – Blackbaud ID – Multiple Products - 000659067"
IsDown has tracked 191 Blackbaud Altru incidents since April 2020. When Blackbaud Altru goes down, incidents typically resolve within 281 minutes.
Check the Blackbaud Altru status at the top of this page. IsDown combines official status page data with user reports to show whether Blackbaud Altru is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if Blackbaud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Blackbaud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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