Live Blackbaud Altru status. See if Blackbaud Altru is down, view recent outages, and get real-time alerts when problems start.
Blackbaud Altru is operational
IsDown pulls data from Blackbaud's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 171 incidents for Blackbaud Altru since started monitoring Blackbaud status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 days ago · lasted about 3 hours
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
20 days ago · lasted about 2 hours
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple...
25 days ago · lasted 28 minutes
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Ple...
We've tracked and collected 171 incidents for Blackbaud Altru since started monitoring Blackbaud status
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Daniel
Can't open register drawer or print receipts.
Therese
We can't run or print reports
RE
Indefinite loading loop after pressing "credit" button
Ryleigh
Is not letting me cash out anything
Alina
unable to process any payments in daily sales
Devyn
cant log in/ wont sent verification
Shan
Not sending 2 Factor Authentication Codes to allow log in
D
There are no merchant accounts setup for this Blackbaud Payment Service account.
Chloe
Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions
therese
altru credit card processing
sabrina
can't get in, get an OOPS note
Sabrina
temp db is full due to active_transaction can't log in
Mobius
"This site is undergoing routine maintenance and upgrades"
Greg
This site is currently undergoing routine maintenance and upgrades. We apologize for any inconvenience and anticipate the site to be online shortly. Thank you for your patience!
Sarah
Altru was working fine and then it crashed and wont load just spinning from the last transaction
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Services commonly monitored together with Blackbaud
Blackbaud Altru isn't down. You can check Blackbaud Altru status and incident details on the top of the page. IsDown continuously monitors Blackbaud Altru official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Blackbaud Altru is currently operational. You can check Blackbaud Altru status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Blackbaud Altru being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Blackbaud Altru official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Blackbaud Altru last outage was on May 15, 2025 with the title "Active Issue Alert – 000607203 - PRODUCT - Raiser's Edge NXT / Financial Edge NXT"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Blackbaud with maximum flexibility
IsDown monitors Altru for major outages. A major outage is when Altru experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Blackbaud status page for minor outages. A minor outage is when Altru experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Blackbaud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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