Is Blackbaud Altru Down? Current Status & Real-time Updates

Check if Blackbaud Altru is down, recent outages, user-reported issues, and outages map.

Blackbaud Altru status - Is it down right now?

Blackbaud Altru is working normally

Active Issue Alert – Multiple Products Affected - #000633959

started 4 days ago

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to re...

Blackbaud Altru not working today?

 

Blackbaud Altru outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Blackbaud Outage Map

View Blackbaud Outage Reports Map

Recent Blackbaud Altru Outages and Downtime History

IsDown has tracked 179 incidents for Blackbaud Altru since started monitoring Blackbaud status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Aug 29 2025
    Active Issue Alert – Altru - #000631064

    20 days ago · lasted 41 minutes

    We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  • Jul 24 2025
    Active Issue Alert – Blackbaud Merchant Services - 000622611

    about 2 months ago · lasted about 4 hours

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • Apr 2020 ...
    IsDown started monitoring Blackbaud status

    We've tracked and collected 179 incidents for Blackbaud Altru since started monitoring Blackbaud status

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Blackbaud Altru problems reported by users

  • Sophia

    Can't open daily sales, organizational calendar isn't showing up

  • Randy

    Credit card processing down?

  • Cyndi

    Error: General system failure.

  • Derek

    Cannot log into blackbaud. No access code is being sent

  • Chloe

    Blackbaud taking a very long time to load and process transactions

  • Cyndi

    Keeps giving weird error messages

  • Daniel

    Can't open register drawer or print receipts.

  • Therese

    We can't run or print reports

  • RE

    Indefinite loading loop after pressing "credit" button

  • Ryleigh

    Is not letting me cash out anything

  • Alina

    unable to process any payments in daily sales

  • Devyn

    cant log in/ wont sent verification

  • Shan

    Not sending 2 Factor Authentication Codes to allow log in

  • D

    There are no merchant accounts setup for this Blackbaud Payment Service account.

  • Chloe

    Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions

  • therese

    altru credit card processing

  • sabrina

    can't get in, get an OOPS note

  • Sabrina

    temp db is full due to active_transaction can't log in

  • Mobius

    "This site is undergoing routine maintenance and upgrades"

  • Greg

    This site is currently undergoing routine maintenance and upgrades. We apologize for any inconvenience and anticipate the site to be online shortly. Thank you for your patience!

  • Sarah

    Altru was working fine and then it crashed and wont load just spinning from the last transaction

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Frequently Asked Questions

Is Blackbaud Altru down today?

Blackbaud Altru is down. You can check Blackbaud Altru status and incident details on the top of the page. IsDown continuously monitors Blackbaud Altru official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Blackbaud Altru status?

Blackbaud Altru seems to be having problems. You can check Blackbaud Altru status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud Altru outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Blackbaud Altru down today or just slow?

Yes, Blackbaud Altru might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Blackbaud Altru outages detected?

IsDown monitors the Blackbaud Altru official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Blackbaud Altru having an outage right now?

Blackbaud Altru last outage was on September 15, 2025 with the title "Active Issue Alert – Multiple Products Affected - #000633959"

Blackbaud down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Blackbaud status changes?

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Altru for major outages. A major outage is when Altru experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Altru experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Blackbaud and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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