Blackbaud Altru Status. Is Blackbaud Altru Down?

Check if Blackbaud Altru is down, recent outages, user-reported issues, and outages map.

Is Blackbaud Altru down right now? What's the current status?

Blackbaud Altru is working normally

Active Issue Alert – Multiple Products - #000633959

started 20 days ago

DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the...

Having problems with Blackbaud Altru?

 

Blackbaud Altru service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Blackbaud status data.

Recent Blackbaud Altru Outages and Downtime History

IsDown has tracked 180 incidents for Blackbaud Altru since started monitoring Blackbaud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 15, 2025
10:31 AM EDT
Minor Active Issue Alert – Multiple Products Affected - #000633959 4 days
Aug 29, 2025
04:23 PM EDT
Minor Active Issue Alert – Altru - #000631064 41 minutes
Jul 24, 2025
01:10 PM EDT
Minor Active Issue Alert – Blackbaud Merchant Services - 000622611 about 4 hours
Jul 21, 2025
01:38 PM EDT
Minor Active Issue Alert – Blackbaud ID – Multiple Products - #000621641 about 21 hours
Jul 10, 2025
09:16 AM EDT
Minor Active Issue Alert – Blackbaud Altru - 000619217 34 minutes
Jul 09, 2025
09:22 AM EDT
Major Active Issue Alert – Blackbaud Altru® - #000618876 12 minutes
Jun 13, 2025
03:02 AM EDT
Minor Active Issue Alert – Multiple Products - #000613618 about 7 hours
May 20, 2025
09:57 AM EDT
Minor Active Issue Alert – Multiple Blackbaud Products - 000608205 1 day
May 15, 2025
01:21 AM EDT
Minor Active Issue Alert – 000607203 - PRODUCT - Raiser's Edge NXT / Financial Edge NXT about 3 hours
Sign up to check more outage history
Be the First to Know When Vendors Go Down

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Monitoring Your Vendors 14-day free trial · No credit card required

Blackbaud Altru problems reported by users

  • Can't open daily sales, organizational calendar isn't showing up

  • Credit card processing down?

  • Error: General system failure.

  • Cannot log into blackbaud. No access code is being sent

  • Blackbaud taking a very long time to load and process transactions

  • Keeps giving weird error messages

  • Can't open register drawer or print receipts.

  • We can't run or print reports

  • Indefinite loading loop after pressing "credit" button

  • Is not letting me cash out anything

  • unable to process any payments in daily sales

  • cant log in/ wont sent verification

  • Not sending 2 Factor Authentication Codes to allow log in

  • There are no merchant accounts setup for this Blackbaud Payment Service account.

  • Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions

  • altru credit card processing

  • can't get in, get an OOPS note

  • temp db is full due to active_transaction can't log in

  • "This site is undergoing routine maintenance and upgrades"

  • This site is currently undergoing routine maintenance and upgrades. We apologize for any inconvenience and anticipate the site to be online shortly. Thank you for your patience!

  • Altru was working fine and then it crashed and wont load just spinning from the last transaction

IsDown Chrome Extension - It's Free

Quickly access the status of Blackbaud and 4,522+ services

Altru is a membership management system designed for museums and cultural institutions, facilitating ticketing, fundraising, and visitor engagement.

Monitoring Blackbaud since April 2020

Altru is part of Blackbaud. Check the Blackbaud's status.

22 incidents in 2025

Blackbaud Altru outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
1 outage
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
1 outage
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
11

Number of Incidents

2 issues

Last incident

20 days ago

Be the first to know when Blackbaud goes down

Monitor All your Vendors in One Place

4522+ third-party services available to monitor

Know Before They Know

Alerts 30+ minutes before official updates

Stop the Ticket Flood

Cut "is it down?" tickets by 80%

14-day free trial • No credit card required
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

Frequently Asked Questions

Is Blackbaud Altru down today?

Blackbaud Altru is down. You can check Blackbaud Altru status and incident details on the top of the page. IsDown continuously monitors Blackbaud Altru official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Blackbaud Altru status?

Blackbaud Altru seems to be having problems. You can check Blackbaud Altru status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud Altru outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Blackbaud Altru down today or just slow?

Yes, Blackbaud Altru might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Blackbaud Altru outages detected?

IsDown monitors the Blackbaud Altru official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Blackbaud Altru having an outage right now?

Blackbaud Altru last outage was on September 19, 2025 with the title "Active Issue Alert – Multiple Products - #000633959"

Blackbaud down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Blackbaud?

IsDown and DownDetector help users determine if Blackbaud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Blackbaud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Blackbaud status changes?

IsDown offers an easy way to monitor Blackbaud with maximum flexibility

Major Outages Notifications

IsDown monitors Altru for major outages. A major outage is when Altru experiences a critical issue that severely affects one or more services/regions. When Blackbaud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Blackbaud status page for minor outages. A minor outage is when Altru experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Blackbaud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Blackbaud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Blackbaud and all their 84 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Blackbaud and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required