Blackbaud Altru Status. Is Blackbaud Altru Down?

Check if Blackbaud Altru is down, official outages, user-reported issues, and outages map.

Is Blackbaud Altru down right now?

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Blackbaud Altru is working normally

IsDown checked Blackbaud Altru status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Blackbaud Altru status data from official sources and user reports.

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Blackbaud Altru service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Blackbaud Outage Map

View Blackbaud Reports Map

Blackbaud Altru recent outages and downtime history

IsDown has tracked 187 incidents for Blackbaud Altru since started monitoring Blackbaud status in April 2020. We collect data from 4670+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Blackbaud Altru outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 01, 2025
06:05 PM UTC
Minor
Active Issue Alert – Blackbaud ID – Multiple Products - #000648295
We are seeing Multi-Factor Authentication codes sent via SMS network delivering within an expecte...
about 2 hours
Oct 30, 2025
04:04 PM UTC
Minor
Active Issue Alert – Blackbaud Altru® - #000642975
We are aware of an issue impacting Altru customers who are experiencing a response of 'Unable to ...
7 days
Oct 29, 2025
04:12 PM UTC
Major
Active Issue Alert – Blackbaud ID – Multiple Products - #000642797
We identified an issue that may prevent you from signing in with your Blackbaud ID or using featu...
2 days
Oct 22, 2025
05:34 PM UTC
Minor
Active Issue Alert – Blackbaud Altru - 000641496
We have identified an issue impacting some of our customers access of Altru through Blackbaud.com...
about 1 hour
Oct 20, 2025
01:12 PM UTC
Minor
Active Issue Alert – Blackbaud Education Management Solutions and Payment Services - #000640925
We are investigating reports of users experiencing 504 errors when attempting to login. Our engi...
3 days
Oct 20, 2025
08:58 AM UTC
Minor
Active Issue Alert – Multiple Products - #000640897
Due to an ongoing issue with a third-party vendor, customers are currently experiencing issues wh...
about 4 hours
Oct 15, 2025
06:32 PM UTC
Minor
Active Issue Alert – Altru - 000640306
We have identified an issue impacting some of our customers causing errors when attempting to log...
about 9 hours
Sep 19, 2025
06:36 PM UTC
Minor
Active Issue Alert – Multiple Products - #000633959
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently un...
about 2 months
Sep 15, 2025
02:31 PM UTC
Minor
Active Issue Alert – Multiple Products Affected - #000633959
We have identified an issue impacting some of our customers. Our engineers are still working to d...
4 days
Aug 29, 2025
08:23 PM UTC
Minor
Active Issue Alert – Altru - #000631064
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the e...
41 minutes
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User comments about Blackbaud Altru status

See what users are saying about Blackbaud Altru issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Payments not processing on Altru, but charging customers multiple times.

  • Still having issues logging into Altru.

  • Site times out. Cannot log in.

  • not - Altru and Blackbaud is not loading.

  • Sophia - Can't open daily sales, organizational calendar isn't showing up .

  • Randy - Credit card processing down?.

  • Cyndi - Error: General system failure..

  • Derek - Cannot log into blackbaud. No access code is being sent.

  • Chloe - Blackbaud taking a very long time to load and process transactions.

  • Cyndi - Keeps giving weird error messages.

  • Daniel - Can't open register drawer or print receipts..

  • Therese - We can't run or print reports.

  • RE - Indefinite loading loop after pressing "credit" button.

  • Ryleigh - Is not letting me cash out anything.

  • Alina - unable to process any payments in daily sales.

  • Devyn - cant log in/ wont sent verification.

  • Shan - Not sending 2 Factor Authentication Codes to allow log in.

  • D - There are no merchant accounts setup for this Blackbaud Payment Service account..

  • Chloe - Message: 'There are no merchant accounts setup for this Blackbaud Payment Service account.' Unable to process credit card transactions.

  • therese - altru credit card processing .

  • sabrina - can't get in, get an OOPS note.

  • Sabrina - temp db is full due to active_transaction can't log in.

  • Mobius - "This site is undergoing routine maintenance and upgrades".

  • Greg - This site is currently undergoing routine maintenance and upgrades. We apologize for any inconvenience and anticipate the site to be online shortly. Thank you for your patience!.

  • Sarah - Altru was working fine and then it crashed and wont load just spinning from the last transaction .

Altru is a membership management system designed for museums and cultural institutions, facilitating ticketing, fundraising, and visitor engagement.

Monitoring Blackbaud since April 2020

Altru is part of Blackbaud. Check the Blackbaud's status.

Need help? Try here:
Support at website.
Check their status page.

29 incidents in 2025

Frequently Asked Questions

Is Blackbaud Altru down today?

Blackbaud Altru isn't down. You can check Blackbaud Altru status and incident details on the top of the page. IsDown continuously monitors Blackbaud Altru official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Blackbaud Altru status?

Blackbaud Altru is currently operational. You can check Blackbaud Altru status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Blackbaud Altru outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Blackbaud Altru down today or just slow?

Currently there's no report of Blackbaud Altru being slow. Check on the top of the page if there are any reported problems by other users.

How are Blackbaud Altru outages detected?

IsDown monitors the Blackbaud Altru official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Blackbaud Altru having an outage right now?

Blackbaud Altru last outage was on December 01, 2025 with the title "Active Issue Alert – Blackbaud ID – Multiple Products - #000648295"

How IsDown compares to DownDetector when monitoring Blackbaud?

IsDown and DownDetector help users determine if Blackbaud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Blackbaud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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