Outage in Blackbaud
Active Issue Alert – Blackbaud Altru - 000687313
Resolved MinorIncident Report
Summary AI Generated
Blackbaud Altru experienced an incident lasting approximately 46 hours, causing intermittent slowness, errors, and service disruptions for some customers. A fix was implemented on August 8, 2026, with monitoring continuing until full resolution was confirmed on August 10, 2026. Services have since been fully restored.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud AltruTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 08/10/2026 02:28PM
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
MONITORING
2 days ago - at 08/08/2026 06:24PM
A fix has been implemented and we are monitoring the results. Next update 8/10/2026 10am EST.
INVESTIGATING
2 days ago - at 08/08/2026 06:11PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
2 days ago - at 08/08/2026 05:48PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
2 days ago - at 08/08/2026 05:10PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
2 days ago - at 08/08/2026 04:41PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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