Outage in Blackbaud
Active Issue Alert – Sky UX – Multiple Products - #000687879
Resolved MinorIncident Report
Summary AI Generated
Blackbaud experienced a 13-minute incident on August 12, 2026, in which some users encountered intermittent failures loading navigation elements or accessing applications across a wide range of products, including Raiser's Edge NXT, Financial Edge NXT, eTapestry, Altru, and numerous APIs, among others. The issue affected core platform functionality (Sky UX) underpinning most of Blackbaud's solution portfolio. Services were fully restored within 13 minutes of the incident being identified.
We have identified an issue that may cause some users to experience intermittent failures when loading navigation elements or accessing applications within the solutions listed below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
Components affected
Blackbaud School Website System Blackbaud WealthPoint Blackbaud Grantmaking Blackbaud Billing Management (EAP) Blackbaud Constituent API Blackbaud Payments API Blackbaud Fundraising API Blackbaud General Ledger API Blackbaud Core Functionality Blackbaud School API Blackbaud Tuition Management Blackbaud eTapestry Blackbaud DonorCentral NXT Blackbaud Learning Management System Blackbaud Student Information System Blackbaud Statistical Unit API Blackbaud Raiser's Edge NXT Blackbaud .com Blackbaud ResearchPoint Blackbaud Financial Edge NXT Blackbaud Treasury API Blackbaud Enrollment Management System Blackbaud Opportunity API Blackbaud Fundraiser Performance Management (FPM) Blackbaud Gift API Blackbaud Accounts Payable API Blackbaud AltruTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 08/12/2026 06:26PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
18 days ago - at 08/12/2026 06:15PM
We have identified an issue that may cause some users to experience intermittent failures when loading navigation elements or accessing applications within the solutions listed below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
Latest Blackbaud outages
Active Issue Alert – Raiser's Edge NXT - #000689276 - 10 days ago
Active Issue Alert – SKY API - #000689175 - 11 days ago
Active Issue Alert – Raiser's Edge NXT - 000689173 - 11 days ago
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