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Palo Alto Networks is having ongoing maintenance

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Ongoing outage

Upcoming November 18, 2024 Deadline for User-ID and Terminal Server (TS) Agent Certificate Expiration

started 8 days ago

Dear valued Palo Alto Networks customer, Panorama managed and NGFW User-ID and Terminal Server (TS) Agent Self-Signed Certificates will expire on November 18th, 2024. It's essential to address thi...

Palo Alto Networks issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Palo Alto Networks problems

  • M

    Martin.

    2 days ago

    In trying to connect to my VPN through Palo Alto networks global protect, system keeps finding best available Gateway, connecting, shows connected, and immediately disconnects. Repeat cycle continuously

  • P

    Pallavi

    11 days ago

    unable to connect to GlobalProtect vpn. showing authentication failed with correct credentials

  • I

    Izzie

    12 days ago

    It continues to say that the connection failed.

  • S

    Steven

    12 days ago

    Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running

  • A

    Alycia

    13 days ago

    It connects but nothing will load.

  • L

    Laurentiu

    17 days ago

    I can't sign in, it's not working

  • L

    Linda

    19 days ago

    I cannot turn on GlobalProtect on my Mac

  • T

    Troyeeka

    23 days ago

    The maximum number of users is reached

  • D

    Dean

    24 days ago

    Connection failure. Can not connect to GlobalProtect service.

  • J

    Joseph

    24 days ago

    Unable to connect to GlobalProtect vpn.

  • R

    Ryan

    29 days ago

    GlobalProtect VPN isn’t connecting

  • C

    Cami

    about 1 month ago

    Global protect won’t connect

  • M

    Mike

    about 1 month ago

    VPN software can not connect

  • M

    Matt

    about 1 month ago

    GlobalProtect is down and not connecting

  • V

    Vivek

    about 1 month ago

    VPN End point non compliant

  • C

    Christine

    about 1 month ago

    Just cycling through connecting and will not make the connection to VPN

  • L

    Lynn

    about 1 month ago

    Unable to connect to the GlobalProtect VPN

  • J

    john

    about 1 month ago

    Multiple phone users with different cellular networks are unable to accept or receive calls at Stanford Health Care.

  • J

    John

    about 2 months ago

    Unable to remotely connect to our network at Benevis. We have a software release and need to test/possibly debug software.

  • S

    Stephen

    about 2 months ago

    Cannot connect to GlobalProtect

  • P

    Pat

    about 2 months ago

    DNSProxy does not respond or does so only after a long delay.

  • C

    Clay

    about 2 months ago

    Gobla Protect will not connect

  • M

    Mark

    about 2 months ago

    Can't connect using global protect

  • A

    Akash

    about 2 months ago

    Connected to the tunnel but nothing is working

  • J

    joseph

    about 2 months ago

    keeps dropping out and back again

  • C

    Cecilia

    about 2 months ago

    My global protect VPN will not connect

  • C

    Chris

    about 2 months ago

    Global Protect VPN is not working - which I believe is using Palo Alto network

  • D

    daryle

    2 months ago

    global vpn connect is giving 504 error

  • P

    Priyanka

    2 months ago

    Global protection vpn is giving the error 504 gateway time-out

  • T

    Techie

    2 months ago

    Global protect connecting but no network working

  • J

    Jeremy

    2 months ago

    Erratic connection. Takes forever to connect. When connected web usage is limited or nonexistent.

  • M

    Mathias

    2 months ago

    Connection with Global Protect has been down since 8am EST

  • D

    Dan

    2 months ago

    GlobalProtect VPN gateway unavailable

  • B

    Brad

    2 months ago

    Unable to connect with GlobalProtect

  • E

    Estela

    2 months ago

    Not able to connect to VPN

  • M

    Michelle

    2 months ago

    unable to connect with globalprotect

  • M

    mitch

    2 months ago

    Prisma Cloud can't access any management. all devices disconnected from controller

  • K

    Katie

    2 months ago

    Keeps trying to connect but not connecting

  • T

    Travis

    2 months ago

    Can't connect to VPN in Salt Lake City. Getting a "The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect." error.

  • M

    Mikayla

    2 months ago

    Problem connecting to vpn

  • J

    J.

    3 months ago

    VPN keeps dropping and sometimes won't let me re-connect

  • I

    Ian

    3 months ago

    Not able to connect to the vpn

  • M

    madison

    3 months ago

    Shortcut is not displaying properly, says "parameter is incorrect". Connection to my county network failed.

  • S

    Shannon

    3 months ago

    My VPN for work is not connecting

  • C

    Charlie

    3 months ago

    Unable to connect via SYdney AUstralia

  • M

    Mike

    3 months ago

    I can't connect to it for work.

  • M

    Marv

    3 months ago

    Connection times out. Push arrives in 2-3 minutes after time runs out

  • A

    Andy

    3 months ago

    Stuck at finding best available gateway

  • J

    J

    3 months ago

    Not able to connect to VPN and authenticate

  • S

    Sammy

    3 months ago

    No connection, even though showing connected.

  • I

    Itay

    3 months ago

    WildFire getting 404 for every api call

  • T

    terry

    3 months ago

    unable to login - very slow - eventually got past mfa - now waiting for page to load - its taking many mins - peer worker with same issues at another location.

  • J

    Jose

    3 months ago

    Authentication failed across multiple devices

  • A

    Allison

    3 months ago

    Network connection unreachable.

  • N

    nick

    3 months ago

    school district uses globalprotect on laptops. cant submit an assignment.

  • M

    michael

    3 months ago

    cant connect to stupid vpn

  • C

    Carly

    3 months ago

    So much lag within Teams, Outlook, and Epic. Inconsistent connection with Jabber.

  • C

    Carly

    3 months ago

    In and out connection. Internet speed is over 400, but this VPN can barely keep a phone connection. Frequent drops, jumpy clicks, flashing screen. Speed tests with VPN are sometimes below 100.

  • J

    John

    4 months ago

    Not able to connect to Palo Alto GlobalProtect VPN server

  • M

    Maria

    4 months ago

    Global protect not working

Palo Alto Networks outage history

IsDown has tracked 1123 incidents since started monitoring Palo Alto Networks status in March 2021.

  • Nov 18 2024

    3 days ago · lasted about 13 hours

    We are currently investigating this issue. More details

  • Nov 13 2024

    9 days ago · lasted 20 minutes

    We are currently investigating an issue where back end service errors are increasing More details

  • Mar 2021 ...
    IsDown started monitoring Palo Alto Networks status

    We've tracked and collected 1123 incidents since started monitoring Palo Alto Networks status

Sign up and check all outage history

Palo Alto Networks outages in the last 30 days

Number of Incidents

20 issues

Last incident

3 days ago

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Stay informed about Palo Alto Networks status changes

IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility

Major Outages Notifications

IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Palo Alto Networks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Palo Alto Networks down today?

Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Palo Alto Networks status?

Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Palo Alto Networks outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Palo Alto Networks slow today?

Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Palo Alto Networks outages detected?

IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Palo Alto Networks outage?

Palo Alto Networks last outage was on November 18, 2024 with the title "Prisma Cloud [APP2]: Ongoing service disruption"

Palo Alto Networks not working for you? How do I know if Palo Alto Networks is down?
How can I check Palo Alto Networks status and outages?
Why use IsDown to monitor Palo Alto Networks instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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