Is Palo Alto Networks Down? Current Status & Real-time Updates

Check if Palo Alto Networks is down, recent outages, user-reported issues, and outages map.

Palo Alto Networks status - Is it down right now?

Palo Alto Networks is having a major outage

SCM Log Viewer Impaired - AU, SG

started about 3 hours ago

We are currently investigating this issue.

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Palo Alto Networks not working today?

Palo Alto Networks outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Palo Alto Networks Outage Map

View Palo Alto Networks Outage Reports Map

Recent Palo Alto Networks Outages and Downtime History

IsDown has tracked 1306 incidents since started monitoring Palo Alto Networks status in March 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Aug 14 2025
    Autofocus Issue

    about 18 hours ago · ongoing

    AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Impact: Customers will not be able to access the AutoFocus application or API

  • Aug 13 2025

    We are currently investigating an issue where new onboardings in compute regions within one of our cloud providers are failing for Fedramp Moderate customers. There is no dataplane impact on any existing SPNs.

  • Mar 2021 ...
    IsDown started monitoring Palo Alto Networks status

    We've tracked and collected 1306 incidents since started monitoring Palo Alto Networks status

Sign up and check all outage history
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Palo Alto Networks problems reported by users

  • R

    Raelyn

    I’m not able to access it

  • M

    Melissa

    GlobalProtect is not connecting

  • D

    Douglas

    connection failed every time i try to connect for last 10 minutes

  • N

    Naveen

    Unable to login, load navigate and work with the XSIAM

  • J

    Jason

    Cortex XDR

    Server is not responding Please try again in a few minutes

  • B

    Bill

    Cortex XDR

    I can reach the website, however the website will not load to a state where it can be used.

  • R

    Rodrigo

    Cortex XDR

    We can't access to Cortex XDR portal

  • E

    Eric

    Prisma Access app hub is inaccessible and we cannot connect to Strata Logging Service to view logs.

  • S

    Scott

    can not login, unauthorized message

  • A

    Alfred

    Cortex XDR

    Unable to login to Cortex XDR - "Unauthorized user" error

  • J

    Jock

    Global Protect is not allowing fresh connectivity

  • C

    Chase

    Was able to connect to GlobalProtect yesterday afternoon but not this morning.

  • C

    Chase

    Can't connect to GlobalConnect

  • L

    LS

    Alex Lee Inc which owns Lowes Foods, Kjs and southeast IGAs is having major issues.

  • N

    Nicholas

    Extremely latent connection dropping out when on my GlobalProtect VPN (can't even run a speed test). Hopping off VPN solves latency issue, but then cannot SSH into secure networks without it.

  • W

    Wen

    Won’t call or text my phone to verify my identity

  • J

    Jackson

    Tyson Foods global protect not working

  • R

    Rick

    Authentication Failed error

  • C

    Chip

    Neptune Technologies Group GlobalProtect vpn is not connecting. Connection Failed error.

  • C

    Chelsea

    It’s down across the organization

  • S

    Setareh

    I am unable to connect to Global Protect

  • T

    Thomas

    Won't let me login, says connection failed before asking for my credentials. Very odd as it worked all day until now

  • B

    Bernarda

    unable to log in , says the network connection is unreachable or the portal is unresponsive

  • C

    Chase

    Cannot connect to GlobalProtect

  • J

    Joe

    Unable to connect to Global Protect

  • A

    Anurag

    Unable to connect to VPN

  • S

    Steven

    In Louisville, Kentucky and unable to connect to GlobalProtect

  • M

    Moe

    I cannot connect to global protect

  • L

    Lee

    Can't connect to GlobalProtect in Brooklyn, NY

  • K

    Ka

    I cannot connect to GlobalProtect VPN at Braintree, MA

  • F

    FREDDY

    VPN FAILING TO CONNECT TO VPN

  • K

    Kelly

    If it connects everything is blocked but will not connect on reboot

  • M

    Michael

    Cant connect, auth fails.

  • G

    Gu

    Global Protect VPN not allowing network connections

  • R

    Raf

    Users unable to authenticate on GlobalProtect

  • G

    Garrett

    Global Protect is not connecting for the end users.

  • J

    Jesse

    Users are having authentication failure issues with Global Protect VPN.

  • E

    Ethan

    Global protect is not working

  • E

    Edmund

    GlobalProtect is down. I need to work! Please help!

  • P

    Phil

    Unable to connect via Global Protect VPN

  • C

    Cindel

    Unable to connect to GlobalProtect’s VPN

  • A

    Andrzej

    It is trying to connect and nothing happens

  • E

    Edmund

    Working for HP Inc, unable to connect via GlobalProtect. Please do something!!!

  • C

    CLIN

    hard time connecting, not responsive

  • C

    CS61C

    Bruh bring my network back. I need to finish my Lab2

  • K

    Kaiser

    Unable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025

  • T

    Tejas

    I can't connect to the Global Protect VPN

  • I

    Ishan

    Its not connecting. Showing error every time, Bad Gateway.

  • V

    Vladimir

    The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe).

  • V

    Vikas

    Not able to connect to Global Protect

  • L

    luna

    Won't connect since I started work at 7am pst

  • K

    Kishore

    performance degradation, latency issues and unable to connect to any servers.

  • A

    Aditi

    Americas-US Central

    Vpn shiwing gateway error

  • A

    Aditi

    Gateway down error os east central

  • C

    Chris

    Hub

    The server was unable to complete the request.

  • R

    Ricardo

    Not able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue.

  • J

    Jacques

    No access to global protect

  • B

    bob

    Not able to connect to VPN

  • D

    Dan

    Global Protect isn't available

  • J

    Jason

    Is anyone else having issues with Cloud Engine... Basically, any resource access that is based on an Identity Based Rules are impacted.

Palo Alto Networks scheduled maintenances

IsDown aggregates scheduled maintenances for Palo Alto Networks. Currently, there are 36 more maintenances scheduled.

  • Aug 15 2025
    Cloud Identity Engine Scheduled Maintenance

    Scheduled for August 15, 2025 at 08:00 PM +03 · until 11:00 PM +03

    We will be undergoing scheduled maintenance during this time.

  • Aug 16 2025
    Cloud Identity Engine Scheduled Maintenance.

    Scheduled for August 16, 2025 at 01:00 AM +03 · until 04:00 AM +03

    We have a scheduled maintenance for Cloud Identity Engine. Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

  • Aug 16 2025
    Cloud Identity Engine Scheduled Maintenance

    Scheduled for August 16, 2025 at 02:00 AM +03 · until 05:00 AM +03

    We have a scheduled maintenance for Cloud Identity Engine. Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.

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Frequently Asked Questions

Is Palo Alto Networks down today?

Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Palo Alto Networks status?

Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Palo Alto Networks outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Palo Alto Networks down today or just slow?

Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Palo Alto Networks outages detected?

IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Palo Alto Networks having an outage right now?

Palo Alto Networks last outage was on August 15, 2025 with the title "SCM Log Viewer Impaired - AU, SG"

Palo Alto Networks down for everyone or just me?

How to check if Palo Alto Networks is down?

Why use IsDown to monitor Palo Alto Networks instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Palo Alto Networks status changes?

IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility

Major Outages Notifications

IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Palo Alto Networks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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