Palo Alto Networks Status. Is Palo Alto Networks Down?

Check if Palo Alto Networks is down, recent outages, user-reported issues, and outages map.

Is Palo Alto Networks down right now? What's the current status?

Palo Alto Networks is working normally

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Palo Alto Networks service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Palo Alto Networks status data.

Palo Alto Networks Outage Map

View Palo Alto Networks Outage Reports Map

Recent Palo Alto Networks Outages and Downtime History

IsDown has tracked 1338 incidents since started monitoring Palo Alto Networks status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 30, 2025
01:02 PM EDT
 Major Prisma Cloud Issue - Application Security [app2] about 3 hours
Sep 30, 2025
03:34 AM EDT
 Minor Cortex XDR/XSIAM/XPANSE/XSOAR8 - UI console is unavailable for some users about 3 hours
Sep 29, 2025
09:25 PM EDT
 Major WildFire Issue 43 minutes
Sep 29, 2025
05:53 AM EDT
 Minor WildFire Issue about 1 hour
Sep 22, 2025
12:06 AM EDT
 Minor Strata Logging Service - Issue about 1 hour
Sep 18, 2025
02:49 PM EDT
 Minor SaaS API: Ongoing service disruption about 3 hours
Sep 18, 2025
02:23 PM EDT
 Minor Cortex XSOAR in India Region - Playbooks intermittent Issue 41 minutes
Sep 16, 2025
04:05 AM EDT
 Minor Test-A-Site Service Disruption 16 minutes
Sep 16, 2025
03:58 AM EDT
 Minor WildFire Issue about 7 hours
Sep 11, 2025
09:30 PM EDT
 Major DLP FedRAMP Moderate (IL2) Scan Failures 4 days
Sign up to check more outage history
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Palo Alto Networks problems reported by users

  • Will not connect to network

  • I’m not able to access it

  • GlobalProtect is not connecting

  • connection failed every time i try to connect for last 10 minutes

  • Unable to login, load navigate and work with the XSIAM

  • Cortex XDR

    Server is not responding Please try again in a few minutes

  • Cortex XDR

    I can reach the website, however the website will not load to a state where it can be used.

  • Cortex XDR

    We can't access to Cortex XDR portal

  • Prisma Access app hub is inaccessible and we cannot connect to Strata Logging Service to view logs.

  • can not login, unauthorized message

  • Cortex XDR

    Unable to login to Cortex XDR - "Unauthorized user" error

  • Global Protect is not allowing fresh connectivity

  • Was able to connect to GlobalProtect yesterday afternoon but not this morning.

  • Can't connect to GlobalConnect

  • Alex Lee Inc which owns Lowes Foods, Kjs and southeast IGAs is having major issues.

  • Extremely latent connection dropping out when on my GlobalProtect VPN (can't even run a speed test). Hopping off VPN solves latency issue, but then cannot SSH into secure networks without it.

  • Won’t call or text my phone to verify my identity

  • Tyson Foods global protect not working

  • Authentication Failed error

  • Neptune Technologies Group GlobalProtect vpn is not connecting. Connection Failed error.

  • It’s down across the organization

  • I am unable to connect to Global Protect

  • Won't let me login, says connection failed before asking for my credentials. Very odd as it worked all day until now

  • unable to log in , says the network connection is unreachable or the portal is unresponsive

  • Cannot connect to GlobalProtect

  • Unable to connect to Global Protect

  • Unable to connect to VPN

  • In Louisville, Kentucky and unable to connect to GlobalProtect

  • I cannot connect to global protect

  • Can't connect to GlobalProtect in Brooklyn, NY

  • I cannot connect to GlobalProtect VPN at Braintree, MA

  • VPN FAILING TO CONNECT TO VPN

  • If it connects everything is blocked but will not connect on reboot

  • Cant connect, auth fails.

  • Global Protect VPN not allowing network connections

  • Users unable to authenticate on GlobalProtect

  • Global Protect is not connecting for the end users.

  • Users are having authentication failure issues with Global Protect VPN.

  • Global protect is not working

  • GlobalProtect is down. I need to work! Please help!

  • Unable to connect via Global Protect VPN

  • Unable to connect to GlobalProtect’s VPN

  • It is trying to connect and nothing happens

  • Working for HP Inc, unable to connect via GlobalProtect. Please do something!!!

  • hard time connecting, not responsive

  • Bruh bring my network back. I need to finish my Lab2

  • Unable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025

  • I can't connect to the Global Protect VPN

  • Its not connecting. Showing error every time, Bad Gateway.

  • The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe).

  • Not able to connect to Global Protect

  • Won't connect since I started work at 7am pst

  • performance degradation, latency issues and unable to connect to any servers.

  • Americas-US Central

    Vpn shiwing gateway error

  • Gateway down error os east central

  • Hub

    The server was unable to complete the request.

  • Not able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue.

  • No access to global protect

  • Not able to connect to VPN

  • Global Protect isn't available

Palo Alto Networks scheduled maintenances

IsDown aggregates scheduled maintenances for Palo Alto Networks. Currently, there are 14 more maintenances scheduled.

  • Oct 06 2025
    Scheduled Maintenance for FileMgr in US and Canada regions

    Scheduled for October 06, 2025 at 10:00 PM EDT · until 12:00 AM EDT

    We have a scheduled maintenance for FileMgr in US and Canada regions on Oct 07th from 02:00 to 04:00 UTC. Customers may encounter intermittent disconnections during the maintenance window.

  • Oct 12 2025
    Prisma Cloud Scheduled Maintenance [APP.CA]

    Scheduled for October 12, 2025 at 01:00 AM EDT · until 05:00 AM EDT

    We have a planned service maintenance for Prisma Cloud in the app.ca region. During this scheduled maintenance, customers may experience intermittent failures across services as they get upgraded.

  • Oct 12 2025
    Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan Region

    Scheduled for October 12, 2025 at 02:00 AM EDT · until 10:00 AM EDT

    We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan region. The maintenance is scheduled for October 12th from 6:00 AM UTC to 2:00 PM U...

Palo Alto Networks Related Services & Alternatives

Services commonly monitored together with Palo Alto Networks and alternatives

Azure

Azure

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

MINOR
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Confluence

Confluence

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Prisma by Palo Alto

Prisma by Palo Alto

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Splunk Cloud

Splunk Cloud

OK
0 incidents in the last 30 days
Zendesk

Zendesk

OK
0 incidents in the last 30 days
Smartsheet

Smartsheet

OK
0 incidents in the last 30 days
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Global cybersecurity firm providing advanced firewalls and cloud-based security solutions across multiple regions including the Americas, Europe, Asia, and specific federal sectors.

Monitoring Palo Alto Networks since March 2021

Tracking 195 Palo Alto Networks services and regions

187 incidents in 2025

Palo Alto Networks outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
Sep 09, 2025
No Outages
10
Sep 10, 2025
1 outage
11
Sep 11, 2025
2 outages
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
2 outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
2 outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
1 outage
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
2 outages
30
Sep 30, 2025
2 outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
8
9
10
11

Number of Incidents

13 issues

Last incident

6 days ago

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Frequently Asked Questions

Is Palo Alto Networks down today?

Palo Alto Networks isn't down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Palo Alto Networks status?

Palo Alto Networks is currently operational. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Palo Alto Networks outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Palo Alto Networks down today or just slow?

Currently there's no report of Palo Alto Networks being slow. Check on the top of the page if there are any reported problems by other users.

How are Palo Alto Networks outages detected?

IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Palo Alto Networks having an outage right now?

Palo Alto Networks last outage was on September 30, 2025 with the title "Prisma Cloud Issue - Application Security [app2]"

Palo Alto Networks down for everyone or just me?

How to check if Palo Alto Networks is down?

Why use IsDown to monitor Palo Alto Networks instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Palo Alto Networks?

IsDown and DownDetector help users determine if Palo Alto Networks is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Palo Alto Networks's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Palo Alto Networks status changes?

IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility

Major Outages Notifications

IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Palo Alto Networks and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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