Check if Palo Alto Networks is down, official outages, user-reported issues, and outages map.
Palo Alto Networks is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about Palo Alto Networks issues that impacted them and how they are affected by the outage.
GlobalProtect is not allowing me to log in.
Can’t connect. Time out error.
can't connect to portal or vpn.
Global protect vpn is down.
Global protect is not connecting in London ky.
Phill - CRL unable to update, seems to have cleared but was unable to see "crl.paloaltonetworks.com" from 545am to 847am NZT VPN connections not completing.
Paloalto GlobalProtect VPN is not working. No site found..
Taylor - Completely down in West Virginia.
Autumn - Will not connect to network .
Raelyn - I’m not able to access it.
Melissa - GlobalProtect is not connecting.
Douglas - connection failed every time i try to connect for last 10 minutes.
Naveen - Unable to login, load navigate and work with the XSIAM .
Jason - Server is not responding Please try again in a few minutes.
Bill - I can reach the website, however the website will not load to a state where it can be used. .
Rodrigo - We can't access to Cortex XDR portal.
Eric - Prisma Access app hub is inaccessible and we cannot connect to Strata Logging Service to view logs..
Scott - can not login, unauthorized message.
Alfred - Unable to login to Cortex XDR - "Unauthorized user" error.
Jock - Global Protect is not allowing fresh connectivity.
Chase - Was able to connect to GlobalProtect yesterday afternoon but not this morning..
Chase - Can't connect to GlobalConnect.
LS - Alex Lee Inc which owns Lowes Foods, Kjs and southeast IGAs is having major issues..
Nicholas - Extremely latent connection dropping out when on my GlobalProtect VPN (can't even run a speed test). Hopping off VPN solves latency issue, but then cannot SSH into secure networks without it..
Wen - Won’t call or text my phone to verify my identity .
Jackson - Tyson Foods global protect not working.
Rick - Authentication Failed error.
Chip - Neptune Technologies Group GlobalProtect vpn is not connecting. Connection Failed error. .
Chelsea - It’s down across the organization .
Setareh - I am unable to connect to Global Protect.
IsDown has tracked 1371 incidents since started monitoring Palo Alto Networks status in March 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Palo Alto Networks outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 29, 2025
07:19 AM UTC
|
Minor
We are currently investigating this issue.
|
1 day |
|
Dec 19, 2025
04:25 PM UTC
|
Major
Prisma cloud is experiencing issues with alerts in the app4 stack. Some alert functionality may ...
|
35 minutes |
|
Dec 16, 2025
09:15 PM UTC
|
Minor
One of our detectors experienced an issue that caused false positive blocking with scanning categ...
|
1 day |
|
Dec 12, 2025
04:43 PM UTC
|
Minor
We are currently investigating this issue.
|
about 7 hours |
|
Dec 11, 2025
06:31 PM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Dec 11, 2025
09:43 AM UTC
|
Major
We are currently experiencing an issue impacting the access to the Admin Site and Customer Suppor...
|
about 3 hours |
|
Dec 11, 2025
09:19 AM UTC
|
Minor
WildFire is currently experiencing an issue in multiple Cloud. We are actively working on this is...
|
about 3 hours |
|
Dec 11, 2025
09:19 AM UTC
|
Minor
We are currently investigating this issue.
|
about 3 hours |
|
Dec 11, 2025
12:17 AM UTC
|
Major
We are currently investigating this issue.
|
about 5 hours |
|
Dec 06, 2025
01:50 AM UTC
|
Minor
We are currently investigating this issue.
|
2 days |
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IsDown aggregates scheduled maintenances for Palo Alto Networks. Currently, there are 14 more maintenances scheduled.
Scheduled for January 11, 2026 at 05:00 AM UTC · until 01:00 PM UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America Government region. The maintenance is scheduled for January 11th from 5:00AM UTC to 1:00PM UTC. During this window, the service may be unavailable f...
Scheduled for January 11, 2026 at 07:00 AM UTC · until 03:00 PM UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan regions. The maintenance is scheduled for January 11th from 7:00AM UTC to 3...
Scheduled for January 11, 2026 at 09:59 AM UTC · until 05:59 PM UTC
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is schedul...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Palo Alto Networks. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Microsoft Azure
AWS
Microsoft 365
Google Cloud
Cloudflare
Microsoft 365 Consumer
Confluence
Slack
Prisma by Palo Alto
Zoom
Adobe
Salesforce
Splunk Cloud
Zendesk
Smartsheet
IsDown is a status page aggregator that monitors if Palo Alto Networks and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Palo Alto Networks, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Palo Alto Networks (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of Palo Alto Networks's 195 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Palo Alto Networks and other services.
IsDown checks Palo Alto Networks official status page for major/minor outages or downtimes. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. A minor incident is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Palo Alto Networks outage, we send you an alert and update your dashboard and status page.
Palo Alto Networks and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Palo Alto Networks status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Palo Alto Networks but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Palo Alto Networks and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Palo Alto Networks and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Palo Alto Networks down?'
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Need similar to Downdetector Palo Alto Networks alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Palo Alto Networks outages, IsDown monitors Palo Alto Networks's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Palo Alto Networks status page monitoring with real-time incident details. | ||
| Monitor 5,350+ services including Palo Alto Networks in a single dashboard. | ||
| Instant Palo Alto Networks outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Palo Alto Networks official status and user-reported issues. | ||
| Maintenance feed for Palo Alto Networks | ||
| Granular alerts filtering by Palo Alto Networks components and regions. |
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Palo Alto Networks isn't down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Palo Alto Networks is currently operational. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Palo Alto Networks being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Palo Alto Networks last outage was on December 29, 2025 with the title "Prisma Cloud [APP2]: Stale data in asset inventory"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Palo Alto Networks is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Palo Alto Networks's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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