Palo Alto Networks is having a major outage
Updated
Monitoring Palo Alto Networks since March 2021. Learn more
Monitoring
195 components
Total Incidents in 2025
28 incidents
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We are currently investigating this issue.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Phil
2 days agoUnable to connect via Global Protect VPN
Cindel
2 days agoUnable to connect to GlobalProtect’s VPN
Andrzej
7 days agoIt is trying to connect and nothing happens
Edmund
12 days agoWorking for HP Inc, unable to connect via GlobalProtect. Please do something!!!
CLIN
15 days agohard time connecting, not responsive
CS61C
16 days agoBruh bring my network back. I need to finish my Lab2
Kaiser
16 days agoUnable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025
Tejas
26 days agoI can't connect to the Global Protect VPN
Ishan
30 days agoIts not connecting. Showing error every time, Bad Gateway.
Vladimir
about 1 month agoThe network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe).
Vikas
about 1 month agoNot able to connect to Global Protect
luna
about 1 month agoWon't connect since I started work at 7am pst
Kishore
about 1 month agoperformance degradation, latency issues and unable to connect to any servers.
Aditi
about 1 month agoAmericas-US Central Vpn shiwing gateway error
Aditi
about 1 month agoGateway down error os east central
Chris
about 1 month agoHub The server was unable to complete the request.
Ricardo
about 2 months agoNot able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue.
Jacques
about 2 months agoNo access to global protect
bob
about 2 months agoNot able to connect to VPN
Dan
about 2 months agoGlobal Protect isn't available
Jason
2 months agoIs anyone else having issues with Cloud Engine... Basically, any resource access that is based on an Identity Based Rules are impacted.
Mary
2 months agoRepeated connection issues
Rob
2 months agoGlobalProtect connection repeatedly fails.
Joe
2 months agoNetwork connection is unreachable
Dimitar
2 months agoGlobalProtect cannot reach auth page
Jason
2 months agoGlobalprotect isn't reachable
Samuel
3 months agoVPN networks do not work.
joshua
3 months agoVPN authentication failing
CC
3 months agoAuthentication for VPN continually failing this morning requiring many reboots.
May
3 months agoAuthentication failing for VPN usage
Alfredo
3 months agoGlobal protect is not connecting.
Greten
3 months agoCan't connect, it says it Can't find my credentials
JOey
3 months agoCannot connect to office vpn via global connect
JJ
3 months agoMet with "Connection Failure" message followed by "Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the issue persists, contact your administrator"
Martin.
3 months agoIn trying to connect to my VPN through Palo Alto networks global protect, system keeps finding best available Gateway, connecting, shows connected, and immediately disconnects. Repeat cycle continuously
Pallavi
3 months agounable to connect to GlobalProtect vpn. showing authentication failed with correct credentials
Izzie
3 months agoIt continues to say that the connection failed.
Steven
4 months agoCould not connect to the GlobalProtect service. Make sure the GlobalProtect service is running
Alycia
4 months agoIt connects but nothing will load.
Laurentiu
4 months agoI can't sign in, it's not working
Linda
4 months agoI cannot turn on GlobalProtect on my Mac
Troyeeka
4 months agoThe maximum number of users is reached
Dean
4 months agoConnection failure. Can not connect to GlobalProtect service.
Joseph
4 months agoUnable to connect to GlobalProtect vpn.
Ryan
4 months agoGlobalProtect VPN isn’t connecting
Cami
4 months agoGlobal protect won’t connect
Mike
4 months agoVPN software can not connect
Matt
4 months agoGlobalProtect is down and not connecting
Vivek
4 months agoVPN End point non compliant
Christine
4 months agoJust cycling through connecting and will not make the connection to VPN
Lynn
5 months agoUnable to connect to the GlobalProtect VPN
john
5 months agoMultiple phone users with different cellular networks are unable to accept or receive calls at Stanford Health Care.
John
5 months agoUnable to remotely connect to our network at Benevis. We have a software release and need to test/possibly debug software.
Stephen
5 months agoCannot connect to GlobalProtect
Pat
5 months agoDNSProxy does not respond or does so only after a long delay.
Clay
5 months agoGobla Protect will not connect
Mark
5 months agoCan't connect using global protect
Akash
5 months agoConnected to the tunnel but nothing is working
joseph
5 months agokeeps dropping out and back again
Cecilia
5 months agoMy global protect VPN will not connect
IsDown has tracked 1179 incidents since started monitoring Palo Alto Networks status in March 2021.
1 day ago · lasted about 1 hour
The SCM Command Center shows intermittent stale data when using the 30-day filter. The team is investigating the issue. More details
1 day ago · lasted about 5 hours
We are currently experiencing an issue impacting all AIOps-NGFW-related features. Our team is actively investigating and working to resolve this as quickly as possible. We will provide updates as we progress. Thank you for your patience. More details
We've tracked and collected 1179 incidents since started monitoring Palo Alto Networks status
Number of Incidents
20 issues
Last incident
1 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility
IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Palo Alto Networks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Palo Alto Networks last outage was on February 21, 2025 with the title "Prisma Cloud Compute - Agentless scanning is not available"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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