Palo Alto Networks Status - Is Palo Alto Networks Down?

Palo Alto Networks is having a major outage

Updated

Palo Alto Networks not working for you?
Active incident

Tenant activations are delayed and device associations may fail

started 2 days ago

Customers will see delays in new tenants getting activated. Customers might also see delays or failures in adding Devices from the Device Association portal. As a result of the issues with device a...

View Details

Palo Alto Networks issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Palo Alto Networks problems

  • L

    LS

    Alex Lee Inc which owns Lowes Foods, Kjs and southeast IGAs is having major issues.

  • N

    Nicholas

    Extremely latent connection dropping out when on my GlobalProtect VPN (can't even run a speed test). Hopping off VPN solves latency issue, but then cannot SSH into secure networks without it.

  • W

    Wen

    Won’t call or text my phone to verify my identity

  • J

    Jackson

    Tyson Foods global protect not working

  • R

    Rick

    Authentication Failed error

  • C

    Chip

    Neptune Technologies Group GlobalProtect vpn is not connecting. Connection Failed error.

  • C

    Chelsea

    It’s down across the organization

  • S

    Setareh

    I am unable to connect to Global Protect

  • T

    Thomas

    Won't let me login, says connection failed before asking for my credentials. Very odd as it worked all day until now

  • B

    Bernarda

    unable to log in , says the network connection is unreachable or the portal is unresponsive

  • C

    Chase

    Cannot connect to GlobalProtect

  • J

    Joe

    Unable to connect to Global Protect

  • A

    Anurag

    Unable to connect to VPN

  • S

    Steven

    In Louisville, Kentucky and unable to connect to GlobalProtect

  • M

    Moe

    I cannot connect to global protect

  • L

    Lee

    Can't connect to GlobalProtect in Brooklyn, NY

  • K

    Ka

    I cannot connect to GlobalProtect VPN at Braintree, MA

  • F

    FREDDY

    VPN FAILING TO CONNECT TO VPN

  • K

    Kelly

    If it connects everything is blocked but will not connect on reboot

  • M

    Michael

    Cant connect, auth fails.

  • G

    Gu

    Global Protect VPN not allowing network connections

  • R

    Raf

    Users unable to authenticate on GlobalProtect

  • G

    Garrett

    Global Protect is not connecting for the end users.

  • J

    Jesse

    Users are having authentication failure issues with Global Protect VPN.

  • E

    Ethan

    Global protect is not working

  • E

    Edmund

    GlobalProtect is down. I need to work! Please help!

  • P

    Phil

    Unable to connect via Global Protect VPN

  • C

    Cindel

    Unable to connect to GlobalProtect’s VPN

  • A

    Andrzej

    It is trying to connect and nothing happens

  • E

    Edmund

    Working for HP Inc, unable to connect via GlobalProtect. Please do something!!!

  • C

    CLIN

    hard time connecting, not responsive

  • C

    CS61C

    Bruh bring my network back. I need to finish my Lab2

  • K

    Kaiser

    Unable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025

  • T

    Tejas

    I can't connect to the Global Protect VPN

  • I

    Ishan

    Its not connecting. Showing error every time, Bad Gateway.

  • V

    Vladimir

    The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe).

  • V

    Vikas

    Not able to connect to Global Protect

  • L

    luna

    Won't connect since I started work at 7am pst

  • K

    Kishore

    performance degradation, latency issues and unable to connect to any servers.

  • A

    Aditi

    Americas-US Central

    Vpn shiwing gateway error

  • A

    Aditi

    Gateway down error os east central

  • C

    Chris

    Hub

    The server was unable to complete the request.

  • R

    Ricardo

    Not able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue.

  • J

    Jacques

    No access to global protect

  • B

    bob

    Not able to connect to VPN

  • D

    Dan

    Global Protect isn't available

  • J

    Jason

    Is anyone else having issues with Cloud Engine... Basically, any resource access that is based on an Identity Based Rules are impacted.

  • M

    Mary

    Repeated connection issues

  • R

    Rob

    GlobalProtect connection repeatedly fails.

  • J

    Joe

    Network connection is unreachable

  • D

    Dimitar

    GlobalProtect cannot reach auth page

  • J

    Jason

    Globalprotect isn't reachable

  • S

    Samuel

    VPN networks do not work.

  • J

    joshua

    VPN authentication failing

  • C

    CC

    Authentication for VPN continually failing this morning requiring many reboots.

  • M

    May

    Authentication failing for VPN usage

  • A

    Alfredo

    Global protect is not connecting.

  • G

    Greten

    Can't connect, it says it Can't find my credentials

  • J

    JOey

    Cannot connect to office vpn via global connect

  • J

    JJ

    Met with "Connection Failure" message followed by "Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the issue persists, contact your administrator"

Real-time vendor status monitoring for IT and Ops teams

Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.

Start Monitoring Your Vendors 14-day free trial · No credit card required · No setup required - just add your vendors

Palo Alto Networks outage history

IsDown has tracked 1212 incidents since started monitoring Palo Alto Networks status in March 2021.

Sign up and check all outage history

Having problems with Palo Alto Networks? What can you do?

  1. First, stay calm.

    • We know it's stressful when Palo Alto Networks is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Palo Alto Networks already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Palo Alto Networks status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Palo Alto Networks is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Be the first to know when Palo Alto Networks is down (and all your dependencies)

Instant Outage Alerts

Get notified on Slack, Datadog, Incident.io and more

Unified Dashboard

Monitor all vendors status in one place

Status Pages

Create private or public status pages

Historical Data

Track uptime over time in all your vendors

Start Monitoring your Vendors
14-day free trial No credit card required
Learn more about IsDown

Monitoring 195 Palo Alto Networks services and regions

61 incidents in 2025

Palo Alto Networks outages in the last 30 days

Number of Incidents

16 issues

Last incident

2 days ago

Companies that monitor Palo Alto Networks also follow the status of these services

Azure Azure
OK
AWS AWS
OK
Microsoft 365 Microsoft 365
OK
Google Cloud Google Cloud
OK
Cloudflare Cloudflare
MINOR
Microsoft Office 365 Microsoft Office 365
OK
Confluence Confluence
OK
Slack Slack
OK
Prisma by Palo Alto Prisma by Palo Alto
OK
Zoom Zoom
OK
Adobe Adobe
OK
Salesforce Salesforce
MINOR
Splunk Cloud Splunk Cloud
OK
Zendesk Zendesk
OK
Smartsheet Smartsheet
OK
Monitor All Your Services

Why teams choose IsDown:

  • ✓ Real-time alerts for Palo Alto Networks and 3850+ cloud services
  • ✓ Unified dashboard for all your vendors
  • ✓ Custom status pages for your team

14-day free trial • No credit card required

Real-time vendor status monitoring for IT and Ops teams

Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.

Start Monitoring Your Vendors 14-day free trial · No credit card required · No setup required - just add your vendors

Frequently Asked Questions

Is Palo Alto Networks down today?

Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Palo Alto Networks status?

Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Palo Alto Networks outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Palo Alto Networks slow today?

Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Palo Alto Networks outages detected?

IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Palo Alto Networks outage?

Palo Alto Networks last outage was on April 25, 2025 with the title "Tenant activations are delayed and device associations may fail"

Palo Alto Networks not working for you? How do I know if Palo Alto Networks is down?

How can I check Palo Alto Networks status and outages?

Why use IsDown to monitor Palo Alto Networks instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Palo Alto Networks status changes?

IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility

Major Outages Notifications

IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Palo Alto Networks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”

Laurent D., Lead SRE & Platform
We play well with others

Get Palo Alto Networks outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Slack logo
Slack Datadog logo
Datadog PagerDuty logo
PagerDuty Opsgenie logo
Opsgenie Zendesk logo
Zendesk Rootly logo
Rootly FireHydrant logo
FireHydrant StatusHub logo
StatusHub Google Chat logo
Google Chat Microsoft Teams logo
Microsoft Teams SquaredUp logo
SquaredUp Squadcast logo
Squadcast Crisp logo
Crisp
Zapier logo
Zapier
Discord logo
Discord

Email
Webhooks

Webhooks

Latest Articles from our Blog

Is Github Reliable? Outage Trends, Stats & Comparisons

Is Github Reliable? Outage Trends, Stats & Comparisons

Is GitHub reliable for critical workflows? Explore outage trends, uptime data, and how it compares to GitLab and Bitbucket in real-world performance.
What Is a Status Page Aggregator?

What Is a Status Page Aggregator?

Discover how a status page aggregator simplifies monitoring third-party services, delivers real-time alerts, and helps businesses prevent costly downtime.
AWS outage? A better way to monitor outages in Amazon Web Services

AWS outage? A better way to monitor outages in Amazon Web Services

Amazon Web Services (AWS) needs no introduction. It’s one of the most popular services in the world. Here is a better way to monitor it.
See all the blog articles

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required