Palo Alto Networks is having a major outage
Updated
We are currently investigating this issue.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Chelsea
1 day agoIt’s down across the organization
Setareh
4 days agoI am unable to connect to Global Protect
Thomas
5 days agoWon't let me login, says connection failed before asking for my credentials. Very odd as it worked all day until now
Bernarda
6 days agounable to log in , says the network connection is unreachable or the portal is unresponsive
Chase
11 days agoCannot connect to GlobalProtect
Joe
12 days agoUnable to connect to Global Protect
Anurag
13 days agoUnable to connect to VPN
Steven
14 days agoIn Louisville, Kentucky and unable to connect to GlobalProtect
Moe
20 days agoI cannot connect to global protect
Lee
20 days agoCan't connect to GlobalProtect in Brooklyn, NY
Ka
20 days agoI cannot connect to GlobalProtect VPN at Braintree, MA
FREDDY
25 days agoVPN FAILING TO CONNECT TO VPN
Kelly
25 days agoIf it connects everything is blocked but will not connect on reboot
Michael
29 days agoCant connect, auth fails.
Gu
about 1 month agoGlobal Protect VPN not allowing network connections
Raf
about 1 month agoUsers unable to authenticate on GlobalProtect
Garrett
about 1 month agoGlobal Protect is not connecting for the end users.
Jesse
about 1 month agoUsers are having authentication failure issues with Global Protect VPN.
Ethan
about 1 month agoGlobal protect is not working
Edmund
about 1 month agoGlobalProtect is down. I need to work! Please help!
Phil
about 2 months agoUnable to connect via Global Protect VPN
Cindel
about 2 months agoUnable to connect to GlobalProtect’s VPN
Andrzej
about 2 months agoIt is trying to connect and nothing happens
Edmund
about 2 months agoWorking for HP Inc, unable to connect via GlobalProtect. Please do something!!!
CLIN
2 months agohard time connecting, not responsive
CS61C
2 months agoBruh bring my network back. I need to finish my Lab2
Kaiser
2 months agoUnable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025
Tejas
2 months agoI can't connect to the Global Protect VPN
Ishan
2 months agoIts not connecting. Showing error every time, Bad Gateway.
Vladimir
3 months agoThe network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe).
Vikas
3 months agoNot able to connect to Global Protect
luna
3 months agoWon't connect since I started work at 7am pst
Kishore
3 months agoperformance degradation, latency issues and unable to connect to any servers.
Aditi
3 months agoAmericas-US Central Vpn shiwing gateway error
Aditi
3 months agoGateway down error os east central
Chris
3 months agoHub The server was unable to complete the request.
Ricardo
3 months agoNot able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue.
Jacques
3 months agoNo access to global protect
bob
3 months agoNot able to connect to VPN
Dan
3 months agoGlobal Protect isn't available
Jason
4 months agoIs anyone else having issues with Cloud Engine... Basically, any resource access that is based on an Identity Based Rules are impacted.
Mary
4 months agoRepeated connection issues
Rob
4 months agoGlobalProtect connection repeatedly fails.
Joe
4 months agoNetwork connection is unreachable
Dimitar
4 months agoGlobalProtect cannot reach auth page
Jason
4 months agoGlobalprotect isn't reachable
Samuel
4 months agoVPN networks do not work.
joshua
4 months agoVPN authentication failing
CC
4 months agoAuthentication for VPN continually failing this morning requiring many reboots.
May
4 months agoAuthentication failing for VPN usage
Alfredo
4 months agoGlobal protect is not connecting.
Greten
5 months agoCan't connect, it says it Can't find my credentials
JOey
5 months agoCannot connect to office vpn via global connect
JJ
5 months agoMet with "Connection Failure" message followed by "Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the issue persists, contact your administrator"
Martin.
5 months agoIn trying to connect to my VPN through Palo Alto networks global protect, system keeps finding best available Gateway, connecting, shows connected, and immediately disconnects. Repeat cycle continuously
Pallavi
5 months agounable to connect to GlobalProtect vpn. showing authentication failed with correct credentials
Izzie
5 months agoIt continues to say that the connection failed.
Steven
5 months agoCould not connect to the GlobalProtect service. Make sure the GlobalProtect service is running
Alycia
5 months agoIt connects but nothing will load.
Laurentiu
5 months agoI can't sign in, it's not working
IsDown has tracked 1202 incidents since started monitoring Palo Alto Networks status in March 2021.
about 21 hours ago · lasted 24 minutes
The issue has been identified and a fix is being implemented. More details
5 days ago · lasted about 15 hours
WildFire is currently experiencing an issue with the Wildfire Public Clouds. We are working on this issue and will provide another update by 20:30 UTC with further details. Customer Impact: Some customers may suffer PublicCloud Server certifica... More details
We've tracked and collected 1202 incidents since started monitoring Palo Alto Networks status
Monitoring 195 Palo Alto Networks services and regions
51 incidents in 2025
Number of Incidents
18 issues
Last incident
0 days ago
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Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Palo Alto Networks last outage was on April 08, 2025 with the title "SG region is down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility
IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Palo Alto Networks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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