Is Palo Alto Networks Down? Check the current Palo Alto Networks status

Palo Alto Networks is having a major outage

Updated

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Monitoring Palo Alto Networks since March 2021. Learn more

Monitoring

195 components

Total Incidents in 2025

28 incidents

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Active incident

Prisma Cloud Compute - Agentless scanning is not available

started 1 day ago

We are currently investigating this issue.

Palo Alto Networks issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Palo Alto Networks problems

  • P

    Phil

    2 days ago

    Unable to connect via Global Protect VPN

  • C

    Cindel

    2 days ago

    Unable to connect to GlobalProtect’s VPN

  • A

    Andrzej

    7 days ago

    It is trying to connect and nothing happens

  • E

    Edmund

    12 days ago

    Working for HP Inc, unable to connect via GlobalProtect. Please do something!!!

  • C

    CLIN

    15 days ago

    hard time connecting, not responsive

  • C

    CS61C

    16 days ago

    Bruh bring my network back. I need to finish my Lab2

  • K

    Kaiser

    16 days ago

    Unable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025

  • T

    Tejas

    26 days ago

    I can't connect to the Global Protect VPN

  • I

    Ishan

    30 days ago

    Its not connecting. Showing error every time, Bad Gateway.

  • V

    Vladimir

    about 1 month ago

    The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe).

  • V

    Vikas

    about 1 month ago

    Not able to connect to Global Protect

  • L

    luna

    about 1 month ago

    Won't connect since I started work at 7am pst

  • K

    Kishore

    about 1 month ago

    performance degradation, latency issues and unable to connect to any servers.

  • A

    Aditi

    about 1 month ago

    Americas-US Central Vpn shiwing gateway error

  • A

    Aditi

    about 1 month ago

    Gateway down error os east central

  • C

    Chris

    about 1 month ago

    Hub The server was unable to complete the request.

  • R

    Ricardo

    about 2 months ago

    Not able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue.

  • J

    Jacques

    about 2 months ago

    No access to global protect

  • B

    bob

    about 2 months ago

    Not able to connect to VPN

  • D

    Dan

    about 2 months ago

    Global Protect isn't available

  • J

    Jason

    2 months ago

    Is anyone else having issues with Cloud Engine... Basically, any resource access that is based on an Identity Based Rules are impacted.

  • M

    Mary

    2 months ago

    Repeated connection issues

  • R

    Rob

    2 months ago

    GlobalProtect connection repeatedly fails.

  • J

    Joe

    2 months ago

    Network connection is unreachable

  • D

    Dimitar

    2 months ago

    GlobalProtect cannot reach auth page

  • J

    Jason

    2 months ago

    Globalprotect isn't reachable

  • S

    Samuel

    3 months ago

    VPN networks do not work.

  • J

    joshua

    3 months ago

    VPN authentication failing

  • C

    CC

    3 months ago

    Authentication for VPN continually failing this morning requiring many reboots.

  • M

    May

    3 months ago

    Authentication failing for VPN usage

  • A

    Alfredo

    3 months ago

    Global protect is not connecting.

  • G

    Greten

    3 months ago

    Can't connect, it says it Can't find my credentials

  • J

    JOey

    3 months ago

    Cannot connect to office vpn via global connect

  • J

    JJ

    3 months ago

    Met with "Connection Failure" message followed by "Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the issue persists, contact your administrator"

  • M

    Martin.

    3 months ago

    In trying to connect to my VPN through Palo Alto networks global protect, system keeps finding best available Gateway, connecting, shows connected, and immediately disconnects. Repeat cycle continuously

  • P

    Pallavi

    3 months ago

    unable to connect to GlobalProtect vpn. showing authentication failed with correct credentials

  • I

    Izzie

    3 months ago

    It continues to say that the connection failed.

  • S

    Steven

    4 months ago

    Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running

  • A

    Alycia

    4 months ago

    It connects but nothing will load.

  • L

    Laurentiu

    4 months ago

    I can't sign in, it's not working

  • L

    Linda

    4 months ago

    I cannot turn on GlobalProtect on my Mac

  • T

    Troyeeka

    4 months ago

    The maximum number of users is reached

  • D

    Dean

    4 months ago

    Connection failure. Can not connect to GlobalProtect service.

  • J

    Joseph

    4 months ago

    Unable to connect to GlobalProtect vpn.

  • R

    Ryan

    4 months ago

    GlobalProtect VPN isn’t connecting

  • C

    Cami

    4 months ago

    Global protect won’t connect

  • M

    Mike

    4 months ago

    VPN software can not connect

  • M

    Matt

    4 months ago

    GlobalProtect is down and not connecting

  • V

    Vivek

    4 months ago

    VPN End point non compliant

  • C

    Christine

    4 months ago

    Just cycling through connecting and will not make the connection to VPN

  • L

    Lynn

    5 months ago

    Unable to connect to the GlobalProtect VPN

  • J

    john

    5 months ago

    Multiple phone users with different cellular networks are unable to accept or receive calls at Stanford Health Care.

  • J

    John

    5 months ago

    Unable to remotely connect to our network at Benevis. We have a software release and need to test/possibly debug software.

  • S

    Stephen

    5 months ago

    Cannot connect to GlobalProtect

  • P

    Pat

    5 months ago

    DNSProxy does not respond or does so only after a long delay.

  • C

    Clay

    5 months ago

    Gobla Protect will not connect

  • M

    Mark

    5 months ago

    Can't connect using global protect

  • A

    Akash

    5 months ago

    Connected to the tunnel but nothing is working

  • J

    joseph

    5 months ago

    keeps dropping out and back again

  • C

    Cecilia

    5 months ago

    My global protect VPN will not connect

Palo Alto Networks outage history

IsDown has tracked 1179 incidents since started monitoring Palo Alto Networks status in March 2021.

Sign up and check all outage history

Palo Alto Networks outages in the last 30 days

Number of Incidents

20 issues

Last incident

1 days ago

Having problems with Palo Alto Networks? What can you do?

  1. First, stay calm.

    • We know it's stressful when Palo Alto Networks is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Palo Alto Networks already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Palo Alto Networks status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Palo Alto Networks is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Stay informed about Palo Alto Networks status changes

IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility

Major Outages Notifications

IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Palo Alto Networks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Palo Alto Networks down today?

Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Palo Alto Networks status?

Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Palo Alto Networks outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Palo Alto Networks slow today?

Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Palo Alto Networks outages detected?

IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Palo Alto Networks outage?

Palo Alto Networks last outage was on February 21, 2025 with the title "Prisma Cloud Compute - Agentless scanning is not available"

Palo Alto Networks not working for you? How do I know if Palo Alto Networks is down?
How can I check Palo Alto Networks status and outages?
Why use IsDown to monitor Palo Alto Networks instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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