Check if Palo Alto Networks is down, official outages, user-reported issues, and outages map.
Palo Alto Networks is having a minor outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Palo Alto Networks status data.
IsDown has tracked 1342 incidents since started monitoring Palo Alto Networks status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 13, 2025
08:23 AM EDT
|
Minor
Prisma Cloud - Alerts Service is experiencing intermittent behavior, which may affect timely aler...
|
33 minutes |
Oct 12, 2025
06:23 PM EDT
|
Minor
The issue has been identified and we are working on addressing it
|
about 1 hour |
Oct 10, 2025
01:18 PM EDT
|
Minor
We are currently investigating this issue.
|
about 3 hours |
Sep 30, 2025
01:02 PM EDT
|
Major
Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working o...
|
about 3 hours |
Sep 30, 2025
03:34 AM EDT
|
Minor
Cortex XDR/XSIAM/XPANSE/XSOAR8 - UI console is unavailable for some users
Cortex agent local prot...
|
about 3 hours |
Sep 29, 2025
09:25 PM EDT
|
Major
WildFire is currently experiencing an issue in the Switzerland/Indonesia Cloud. We are actively w...
|
43 minutes |
Sep 29, 2025
05:53 AM EDT
|
Minor
WildFire is currently experiencing an issue in Multiple Clouds. We are actively working on this i...
|
about 1 hour |
Sep 22, 2025
12:06 AM EDT
|
Minor
Strata Logging Service is currently experiencing an issue in China. We are actively working on th...
|
about 1 hour |
Sep 18, 2025
02:49 PM EDT
|
Minor
Mitigation and fixes have been applied to the known problem and we are monitoring the situation
|
about 3 hours |
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Taylor - Completely down in West Virginia.
Autumn - Will not connect to network .
Raelyn - I’m not able to access it.
Melissa - GlobalProtect is not connecting.
Douglas - connection failed every time i try to connect for last 10 minutes.
Naveen - Unable to login, load navigate and work with the XSIAM .
Jason - Server is not responding Please try again in a few minutes.
Bill - I can reach the website, however the website will not load to a state where it can be used. .
Rodrigo - We can't access to Cortex XDR portal.
Eric - Prisma Access app hub is inaccessible and we cannot connect to Strata Logging Service to view logs..
Scott - can not login, unauthorized message.
Alfred - Unable to login to Cortex XDR - "Unauthorized user" error.
Jock - Global Protect is not allowing fresh connectivity.
Chase - Was able to connect to GlobalProtect yesterday afternoon but not this morning..
Chase - Can't connect to GlobalConnect.
LS - Alex Lee Inc which owns Lowes Foods, Kjs and southeast IGAs is having major issues..
Nicholas - Extremely latent connection dropping out when on my GlobalProtect VPN (can't even run a speed test). Hopping off VPN solves latency issue, but then cannot SSH into secure networks without it..
Wen - Won’t call or text my phone to verify my identity .
Jackson - Tyson Foods global protect not working.
Rick - Authentication Failed error.
Chip - Neptune Technologies Group GlobalProtect vpn is not connecting. Connection Failed error. .
Chelsea - It’s down across the organization .
Setareh - I am unable to connect to Global Protect.
Thomas - Won't let me login, says connection failed before asking for my credentials. Very odd as it worked all day until now.
Bernarda - unable to log in , says the network connection is unreachable or the portal is unresponsive.
Chase - Cannot connect to GlobalProtect.
Joe - Unable to connect to Global Protect.
Anurag - Unable to connect to VPN .
Steven - In Louisville, Kentucky and unable to connect to GlobalProtect.
Moe - I cannot connect to global protect.
Lee - Can't connect to GlobalProtect in Brooklyn, NY.
Ka - I cannot connect to GlobalProtect VPN at Braintree, MA.
FREDDY - VPN FAILING TO CONNECT TO VPN.
Kelly - If it connects everything is blocked but will not connect on reboot.
Michael - Cant connect, auth fails..
Gu - Global Protect VPN not allowing network connections.
Raf - Users unable to authenticate on GlobalProtect.
Garrett - Global Protect is not connecting for the end users..
Jesse - Users are having authentication failure issues with Global Protect VPN..
Ethan - Global protect is not working.
Edmund - GlobalProtect is down. I need to work! Please help!.
Phil - Unable to connect via Global Protect VPN.
Cindel - Unable to connect to GlobalProtect’s VPN.
Andrzej - It is trying to connect and nothing happens .
Edmund - Working for HP Inc, unable to connect via GlobalProtect. Please do something!!!.
CLIN - hard time connecting, not responsive.
CS61C - Bruh bring my network back. I need to finish my Lab2.
Kaiser - Unable to connect to GP via Ziply. It only works through mobile hotspot internet, starting this morning. 02/06/2025.
Tejas - I can't connect to the Global Protect VPN.
Ishan - Its not connecting. Showing error every time, Bad Gateway..
Vladimir - The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. I'm trying to connect from Serbia (Europe)..
Vikas - Not able to connect to Global Protect.
luna - Won't connect since I started work at 7am pst.
Kishore - performance degradation, latency issues and unable to connect to any servers..
Aditi - Vpn shiwing gateway error.
Aditi - Gateway down error os east central.
Chris - The server was unable to complete the request..
Ricardo - Not able to connect to customer VPN: "The network connection is unreachable or the portal is unresponsive." All my work colleagues have the same issue..
Jacques - No access to global protect.
bob - Not able to connect to VPN.
IsDown aggregates scheduled maintenances for Palo Alto Networks. Currently, there are 12 more maintenances scheduled.
Scheduled for October 19, 2025 at 02:00 AM EDT · until 10:00 AM EDT
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea and Japan regions. The maintenance is scheduled for October 19th from 6:00 AM UTC to ...
Scheduled for October 19, 2025 at 02:00 AM EDT · until 10:00 AM EDT
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in America Government region. The maintenance is scheduled for October 19th from 6:00 AM UTC to 2:00 PM UTC. During this window, the service may be unavailable...
Scheduled for October 19, 2025 at 07:00 AM EDT · until 03:00 PM EDT
We are planning a service maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / Cloud in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Italy, South Africa and United Kingdom regions. The maintenance is schedul...
Component | Status |
---|---|
AutoFocus | OK |
Cortex Data Lake | OK |
Cortex XDR | OK |
DNS Security | OK |
DLP | OK |
Device Insights | OK |
Directory Sync Service | OK |
Explore | OK |
Hub | OK |
IOT Security | OK |
PAN-DB Cloud | OK |
Prisma Access | OK |
Prisma Access - Insights | OK |
Prisma Access Cloud Management | OK |
Prisma Cloud | OK |
Prisma SaaS | OK |
WildFire | OK |
Zero Touch Provisioning (ZTP) Service | OK |
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Global cybersecurity firm providing advanced firewalls and cloud-based security solutions across multiple regions including the Americas, Europe, Asia, and specific federal sectors.
Monitoring Palo Alto Networks since March 2021
Tracking 195 Palo Alto Networks services and regions
191 incidents in 2025
Palo Alto Networks is down. You can check Palo Alto Networks status and incident details on the top of the page. IsDown continuously monitors Palo Alto Networks official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Palo Alto Networks seems to be having problems. You can check Palo Alto Networks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Palo Alto Networks might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Palo Alto Networks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Palo Alto Networks last outage was on October 13, 2025 with the title "Intermittent behavior of Prisma Cloud - Alerts services for app.ca"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Palo Alto Networks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Palo Alto Networks is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Palo Alto Networks's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Palo Alto Networks with maximum flexibility
IsDown monitors Palo Alto Networks for major outages. A major outage is when Palo Alto Networks experiences a critical issue that severely affects one or more services/regions. When Palo Alto Networks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Palo Alto Networks status page for minor outages. A minor outage is when Palo Alto Networks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Palo Alto Networks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Palo Alto Networks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Palo Alto Networks and all their 195 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Palo Alto Networks and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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