Check if Prisma by Palo Alto is down, recent outages, user-reported issues, and outages map.
Prisma by Palo Alto is working normally
To ensure seamless service and prevent potential disruptions caused by enabled TLS 1.3 sessions, as well as to resolve known slow packet buffer leaks, we will be upgrading all Prisma Access environ...
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Prisma by Palo Alto.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Prisma by Palo Alto status data.
IsDown has tracked 212 incidents since started monitoring Prisma by Palo Alto status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 01, 2025
07:08 PM EDT
|
Minor | Prisma Access User Sync Issue | 1 day |
Oct 01, 2025
03:26 PM EDT
|
Major | PAB - Specific browser version loading issues (141.6.3.55) | about 2 hours |
Sep 23, 2025
01:26 PM EDT
|
Major | SCM Command Center and Activity Insights Dashboards impaired - US Prod | 3 days |
Sep 17, 2025
11:01 AM EDT
|
Minor | Prisma SDWAN Incident - Hood Region | about 13 hours |
Sep 12, 2025
10:39 AM EDT
|
Major | SCM Command Center and Activity Insights Dashboards impaired - US Prod | about 12 hours |
Sep 09, 2025
03:13 PM EDT
|
Major | Impact to Prisma Access Management plane on Fedramp Moderate | 16 minutes |
Aug 29, 2025
12:25 PM EDT
|
Major | SCM Command Center Operational Health Dashboard impaired - DE Prod | about 4 hours |
Aug 26, 2025
04:44 PM EDT
|
Major | SCM Command Center dashboards impaired - US Prod | about 3 hours |
Aug 18, 2025
12:55 PM EDT
|
Major | The Log Viewer experienced errors in the IL region | about 2 hours |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
no reliable connections - and corp tuned the laptop that the only connections are via palo.
IsDown aggregates scheduled maintenances for Prisma by Palo Alto. Currently, there are 8 more maintenances scheduled.
Scheduled for October 10, 2025 at 10:00 PM EDT · until 02:00 AM EDT
The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Saturday, October 11th, 2025, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable. You can track service status, maintenance-related updates, and s...
Scheduled for October 12, 2025 at 01:00 AM EDT · until 05:00 AM EDT
The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Sunday, October 12th, 2025, from 05:00 to 09:00 UTC. During this time, UI and API access to the portal will be unavailable. You can track service status, maintenance-related updates, and sig...
Scheduled for October 17, 2025 at 12:00 PM EDT · until 08:00 PM EDT
Prisma Access team will be performing a scheduled maintenance on the infrastructure. There will not be any impact to the customers network infrastructure. The commits may be impacted.
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Monitoring Prisma by Palo Alto since September 2023
Tracking 150 Prisma by Palo Alto services and regions
80 incidents in 2025
Number of Incidents
7 issues
Last incident
0 days ago
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Prisma by Palo Alto isn't down. You can check Prisma by Palo Alto status and incident details on the top of the page. IsDown continuously monitors Prisma by Palo Alto official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Prisma by Palo Alto is currently operational. You can check Prisma by Palo Alto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Prisma by Palo Alto might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Prisma by Palo Alto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Prisma by Palo Alto last outage was on October 06, 2025 with the title "Prisma Access (China): Maintenance Dataplane Upgrade scheduled on Oct 24th (Canary) & Oct 31st (Full)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Prisma by Palo Alto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Prisma by Palo Alto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Prisma by Palo Alto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Prisma by Palo Alto with maximum flexibility
IsDown monitors Prisma by Palo Alto for major outages. A major outage is when Prisma by Palo Alto experiences a critical issue that severely affects one or more services/regions. When Prisma by Palo Alto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Prisma by Palo Alto status page for minor outages. A minor outage is when Prisma by Palo Alto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Prisma by Palo Alto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prisma by Palo Alto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Prisma by Palo Alto and all their 150 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Prisma by Palo Alto and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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