Prisma by Palo Alto Status. Is Prisma by Palo Alto Down?

Check if Prisma by Palo Alto is down, recent outages, user-reported issues, and outages map.

Is Prisma by Palo Alto down right now? What's the current status?

Prisma by Palo Alto is working normally

Prisma Access (China): Maintenance Dataplane Upgrade scheduled on Oct 24th (Canary) & Oct 31st (Full)

started about 15 hours ago

To ensure seamless service and prevent potential disruptions caused by enabled TLS 1.3 sessions, as well as to resolve known slow packet buffer leaks, we will be upgrading all Prisma Access environ...

Need to monitor Prisma by Palo Alto outages?

Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Prisma by Palo Alto.

Having problems with Prisma by Palo Alto?

 

Prisma by Palo Alto service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Prisma by Palo Alto status data.

Recent Prisma by Palo Alto Outages and Downtime History

IsDown has tracked 212 incidents since started monitoring Prisma by Palo Alto status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 01, 2025
07:08 PM EDT
Minor Prisma Access User Sync Issue 1 day
Oct 01, 2025
03:26 PM EDT
Major PAB - Specific browser version loading issues (141.6.3.55) about 2 hours
Sep 23, 2025
01:26 PM EDT
Major SCM Command Center and Activity Insights Dashboards impaired - US Prod 3 days
Sep 17, 2025
11:01 AM EDT
Minor Prisma SDWAN Incident - Hood Region about 13 hours
Sep 12, 2025
10:39 AM EDT
Major SCM Command Center and Activity Insights Dashboards impaired - US Prod about 12 hours
Sep 09, 2025
03:13 PM EDT
Major Impact to Prisma Access Management plane on Fedramp Moderate 16 minutes
Aug 29, 2025
12:25 PM EDT
Major SCM Command Center Operational Health Dashboard impaired - DE Prod about 4 hours
Aug 26, 2025
04:44 PM EDT
Major SCM Command Center dashboards impaired - US Prod about 3 hours
Aug 18, 2025
12:55 PM EDT
Major The Log Viewer experienced errors in the IL region about 2 hours
Sign up to check more outage history
Be the First to Know When Vendors Go Down

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Monitoring Your Vendors 14-day free trial · No credit card required

Prisma by Palo Alto problems reported by users

  • no reliable connections - and corp tuned the laptop that the only connections are via palo.

Prisma by Palo Alto scheduled maintenances

IsDown aggregates scheduled maintenances for Prisma by Palo Alto. Currently, there are 8 more maintenances scheduled.

  • Oct 10 2025
    Scheduled Update - Sugarloaf Region

    Scheduled for October 10, 2025 at 10:00 PM EDT · until 02:00 AM EDT

    The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Saturday, October 11th, 2025, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable. You can track service status, maintenance-related updates, and s...

  • Oct 12 2025
    Scheduled Update - Hood Region

    Scheduled for October 12, 2025 at 01:00 AM EDT · until 05:00 AM EDT

    The Prisma SD-WAN (CloudGenix) upgrade is scheduled for Sunday, October 12th, 2025, from 05:00 to 09:00 UTC. During this time, UI and API access to the portal will be unavailable. You can track service status, maintenance-related updates, and sig...

  • Oct 17 2025
    Prisma Access Infra Upgrade (PA China Only)

    Scheduled for October 17, 2025 at 12:00 PM EDT · until 08:00 PM EDT

    Prisma Access team will be performing a scheduled maintenance on the infrastructure. There will not be any impact to the customers network infrastructure. The commits may be impacted.

IsDown.app - Chrome Extension

Quickly access the status of Prisma by Palo Alto and 4522+ services

Cloud security service that provides comprehensive visibility and control over data, applications, and services across multiple regions.

Monitoring Prisma by Palo Alto since September 2023

Tracking 150 Prisma by Palo Alto services and regions

80 incidents in 2025

Prisma by Palo Alto outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
Sep 09, 2025
1 outage
10
Sep 10, 2025
No Outages
11
Sep 11, 2025
No Outages
12
Sep 12, 2025
1 outage
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
1 outage
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
1 outage
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
2 outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
1 outage
7
8
9
10
11

Number of Incidents

7 issues

Last incident

0 days ago

Be the first to know when Prisma by Palo Alto goes down

Monitor All your Vendors in One Place

4522+ third-party services available to monitor

Know Before They Know

Alerts 30+ minutes before official updates

Stop the Ticket Flood

Cut "is it down?" tickets by 80%

14-day free trial • No credit card required
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

Frequently Asked Questions

Is Prisma by Palo Alto down today?

Prisma by Palo Alto isn't down. You can check Prisma by Palo Alto status and incident details on the top of the page. IsDown continuously monitors Prisma by Palo Alto official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Prisma by Palo Alto status?

Prisma by Palo Alto is currently operational. You can check Prisma by Palo Alto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Prisma by Palo Alto outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Prisma by Palo Alto down today or just slow?

Yes, Prisma by Palo Alto might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Prisma by Palo Alto outages detected?

IsDown monitors the Prisma by Palo Alto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Prisma by Palo Alto having an outage right now?

Prisma by Palo Alto last outage was on October 06, 2025 with the title "Prisma Access (China): Maintenance Dataplane Upgrade scheduled on Oct 24th (Canary) & Oct 31st (Full)"

Prisma by Palo Alto down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Prisma by Palo Alto is down?

Why use IsDown to monitor Prisma by Palo Alto instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Prisma by Palo Alto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Prisma by Palo Alto?

IsDown and DownDetector help users determine if Prisma by Palo Alto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Prisma by Palo Alto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Prisma by Palo Alto status changes?

IsDown offers an easy way to monitor Prisma by Palo Alto with maximum flexibility

Major Outages Notifications

IsDown monitors Prisma by Palo Alto for major outages. A major outage is when Prisma by Palo Alto experiences a critical issue that severely affects one or more services/regions. When Prisma by Palo Alto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Prisma by Palo Alto status page for minor outages. A minor outage is when Prisma by Palo Alto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Prisma by Palo Alto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Prisma by Palo Alto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Prisma by Palo Alto and all their 150 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Prisma by Palo Alto and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

We play well with others

Get Prisma by Palo Alto outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required