Outage in Strata Cloud Manager by Palo Alto
Strata Cloud Manager : MSP Page down
Major
March 27, 2026 - Started 19 days ago
Official incident page
Official incident page
Incident Report
Status: Investigating
Severity: Disruption
Locations: Council Bluffs, Doha, Eemshaven, Frankfurt, Hong Kong, Jakarta, Johannesburg, London, Madrid, Milan, Montreal, Mumbai, Paris, Riyadh, Seoul, Singapore, Sydney, Taipei, Tel Aviv, Tokyo, Toronto, Warsaw, Zurich
Impact:
Prisma Access MSP customers will not be able to access the MSP UI. We will provide an update at 16:00 UTC.
Workaround:
No workaround.
An incident has been identified. We are actively investigating to restore services.
Latest Updates ( sorted recent to last )
INVESTIGATING
19 days ago - at 03/27/2026 10:58AM
Status: InvestigatingSeverity: DisruptionLocations: Council Bluffs, Doha, Eemshaven, Frankfurt, Hong Kong, Jakarta, Johannesburg, London, Madrid, Milan, Montreal, Mumbai, Paris, Riyadh, Seoul, Singapore, Sydney, Taipei, Tel Aviv, Tokyo, Toronto, Warsaw, ZurichImpact:Prisma Access MSP customers will not be able to access the MSP UI. We will provide an update at 16:00 UTC.Workaround:No workaround.
An incident has been identified. We are actively investigating to restore services.
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