Live Smartsheet status. See if Smartsheet is down, view recent outages, and get real-time alerts when problems start.
Smartsheet is operational
IsDown pulls data from Smartsheet's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 349 incidents since started monitoring Smartsheet status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
7 days ago · lasted about 3 hours
We are currently investigating reports of intermittent access to Smartsheet. Users may experience difficulty logging in or accessing features.
27 days ago · lasted about 4 hours
We are investigating some reports of intermittent errors in workflow execution, in loading dashboards and sheets, and in loading and submitting forms (including update and approval requests). We will update this status message as our investigation...
about 1 month ago · lasted about 3 hours
We are currently investigating some customer reports of issues and unexpected errors while logging in to the app, accessing assets, and navigating the site. We will continue to provide frequent updates as we work towards resolution.
We've tracked and collected 349 incidents since started monitoring Smartsheet status
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Francois
Smartsheet not loading on app or on web Please try again if problem persists contact smartsheet support
Megan
Some users are unable to get into some sheets. Our formulas are all defaulting to #REF in all multi-sheet formulas.
Rabeena
my team is not able to login . Receiving an opensaml::FatalProfileException message
John
Email notifications are not being sent.
Anoy
Whole team unable to login
Mandy
An ERROR has Occurred status when trying to generate a document.
Nagaraju
not able to open the app.smartsheet.com/login/
Amber
No dashboards are populating
Catherine
no dashboards working; nothing is working
Ashley
Reports and dashboards not loading
Andrea
Smartsheets is not loading and getting errors saying it is having trouble reaching the site
Matthew
Won't connect...keep getting error messages
Clare
Log in is down
Sam
Not loading
Malte
Smartsheet cannot be reached, sheets not be opened etc
dane
Website will not load, producing an error
Be the first to know when Smartsheet and other third-party services go down
Services commonly monitored together with Smartsheet
Smartsheet isn't down. You can check Smartsheet status and incident details on the top of the page. IsDown continuously monitors Smartsheet official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smartsheet is currently operational. You can check Smartsheet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smartsheet being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smartsheet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smartsheet last outage was on May 27, 2025 with the title "Intermittent Smartsheet Access"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smartsheet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Smartsheet with maximum flexibility
IsDown monitors Smartsheet for major outages. A major outage is when Smartsheet experiences a critical issue that severely affects one or more services/regions. When Smartsheet marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Smartsheet status page for minor outages. A minor outage is when Smartsheet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Smartsheet status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Smartsheet publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Smartsheet and all their 59 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Smartsheet and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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