Is Smartsheet Down? Check current status

Check if Smartsheet is down, official outages, user-reported issues, and outages map.

Current Smartsheet status

Smartsheet is having a major outage

Updated from Smartsheet official status page

Degraded performance in multiple services

started about 2 hours ago
We’re currently experiencing an issue with the Smartsheet application. We apologize for the inconvenience and are actively working to resolve it as soon as possible
Check details & latest updates

Smartsheet not working for you?

Smartsheet service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Smartsheet status data.

Smartsheet Outage Map

View Smartsheet Outage Reports Map

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Smartsheet recent outages and downtime history

IsDown has tracked 364 incidents since started monitoring Smartsheet status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 14, 2025
07:39 PM IDT
Major
Attachments Disabled Message
We are investigating reports that customers are seeing the “This action has been disabled. Contac...
about 5 hours
Oct 10, 2025
03:28 AM IDT
Minor
Issues Uploading Attachments Through WorkApps
We are currently investigating reports of issues affecting attachment uploads through WorkApps. O...
about 7 hours
Oct 01, 2025
12:05 PM IDT
Minor
Workflows and Webhooks not triggering on attachments or comments
We are currently investigating delays in workflows and webhooks where the trigger event is an att...
about 1 hour
Sep 09, 2025
06:09 AM IDT
Minor
Sheet Loading and Saving
We're currently investigating intermittent reports of occasional issues loading or saving sheets
about 22 hours
Aug 27, 2025
04:43 PM IDT
Major
Data Shuttle
We are currently investigating some customer reports of slow performance with Data Shuttle . We w...
about 4 hours
Aug 26, 2025
03:34 AM IDT
Major
Smartsheet App Unavailable
We are currently investigating some customer reports of the Smartsheet application not loading fo...
about 2 hours
Jul 16, 2025
03:27 AM IDT
Major
Investigating: Smartsheet Inaccessible
We are currently investigating some customer reports of customers being unable to access the Smar...
about 2 hours
Jul 10, 2025
02:09 AM IDT
Minor
Intermittent Errors When Creating Assets (Sheets, Reports, Dashboards, Workspaces)
We are currently investigating an issue where users may encounter an "Access Denied" error after ...
about 2 hours
Jul 07, 2025
04:25 AM IDT
Major
503 Errors on File Upload
We've identified an issue with the primary file uploading service and are switching to the backup...
about 3 hours
Sign up to check more outage history

Looking to track Smartsheet outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Smartsheet reported issues and comments

  • I cannot login in Smartsheet. please fix it.

  • Eoin - Smartsheet - log in not working for all users.

    Mobile App

  • Wendy - Can't attach to rows and can't click on cells to edit. When I try attachments, it says: "This action has been disabled. Contact your system admin for details".

    Attachments

  • Zam - Smartsheet seems to be very slow in NZ.

  • Aaron - We use forms to capture attendance and aggregate data on our campus. ALL of our forms are getting the error "Something Went Wrong" when we search the drop-down list, and all forms have very limited functionality. .

  • Megan - not able to load smartsheet .

  • Francois - Smartsheet not loading on app or on web Please try again if problem persists contact smartsheet support.

  • Megan - Some users are unable to get into some sheets. Our formulas are all defaulting to #REF in all multi-sheet formulas..

  • Rabeena - my team is not able to login . Receiving an opensaml::FatalProfileException message .

  • John - Email notifications are not being sent..

  • Anoy - Whole team unable to login.

  • Mandy - An ERROR has Occurred status when trying to generate a document..

  • Nagaraju - not able to open the app.smartsheet.com/login/.

  • Amber - No dashboards are populating.

    Dashboards

  • Catherine - no dashboards working; nothing is working .

  • Ashley - Reports and dashboards not loading.

  • Andrea - Smartsheets is not loading and getting errors saying it is having trouble reaching the site.

  • Matthew - Won't connect...keep getting error messages.

  • Clare - Log in is down .

  • Sam - Not loading.

  • Malte - Smartsheet cannot be reached, sheets not be opened etc.

  • dane - Website will not load, producing an error.

Smartsheet related services and alternatives

Services commonly monitored together with Smartsheet and alternatives

AWS

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MINOR
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Salesforce

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Microsoft Office 365

Microsoft Office 365

MAJOR
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Zoom

Zoom

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GitHub

GitHub

OK
0 incidents in the last 30 days
Confluence

Confluence

MAJOR
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Jira Software

Jira Software

MAJOR
0 incidents in the last 30 days
DocuSign

DocuSign

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Adobe

Adobe

MAJOR
0 incidents in the last 30 days
Okta

Okta

MINOR
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PagerDuty

PagerDuty

MINOR
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4522+ third-party services available to monitor

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Project management and collaboration tool that offers features like sheets, forms, and reports, with various sign-in options including Google, Microsoft Azure AD, and Apple ID.

Monitoring Smartsheet since April 2020

Tracking 59 Smartsheet services and regions

Need help? Try here:
Support at website.
Check their status page.

30 incidents in 2025

Frequently Asked Questions

Is Smartsheet down today?

Smartsheet is down. You can check Smartsheet status and incident details on the top of the page. IsDown continuously monitors Smartsheet official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Smartsheet status?

Smartsheet seems to be having problems. You can check Smartsheet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Smartsheet outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Smartsheet down today or just slow?

Yes, Smartsheet might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Smartsheet outages detected?

IsDown monitors the Smartsheet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Smartsheet having an outage right now?

Smartsheet last outage was on October 20, 2025 with the title "Degraded performance in multiple services"

How to check if Smartsheet is down?

Why use IsDown to monitor Smartsheet instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smartsheet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Smartsheet?

IsDown and DownDetector help users determine if Smartsheet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smartsheet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Smartsheet?

Compared to Smartsheet's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Smartsheet's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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