Smartsheet Status - Is Smartsheet Down?
Smartsheet is operational
Updated
Smartsheet is operational
Updated
IsDown pulls data from Smartsheet's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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Francois
Smartsheet not loading on app or on web Please try again if problem persists contact smartsheet support
Megan
Some users are unable to get into some sheets. Our formulas are all defaulting to #REF in all multi-sheet formulas.
Rabeena
my team is not able to login . Receiving an opensaml::FatalProfileException message
John
Email notifications are not being sent.
Anoy
Whole team unable to login
Mandy
An ERROR has Occurred status when trying to generate a document.
Nagaraju
not able to open the app.smartsheet.com/login/
Amber
No dashboards are populating
Catherine
no dashboards working; nothing is working
Ashley
Reports and dashboards not loading
Andrea
Smartsheets is not loading and getting errors saying it is having trouble reaching the site
Matthew
Won't connect...keep getting error messages
Clare
Log in is down
Sam
Not loading
Malte
Smartsheet cannot be reached, sheets not be opened etc
dane
Website will not load, producing an error
IsDown has tracked 345 incidents since started monitoring Smartsheet status in April 2020.
2 days ago · lasted about 5 hours
We have identified an issue where users may experience intermittent failures loading dashboards. Users can try to refresh the dashboard to resolve these issues. We will provide an update when more information is available. More details
16 days ago · lasted 30 minutes
We're investigating issues affecting some login attempts, as well as navigation within the app for logged-in users. The issue has been identified and we're working to mitigate impact. More details
19 days ago · lasted about 3 hours
We are currently investigating some customer reports of Dashboards failing to load. We will continue to provide frequent updates as we work towards resolution. More details
We've tracked and collected 345 incidents since started monitoring Smartsheet status
Monitoring 59 Smartsheet services and regions
11 incidents in 2025
Number of Incidents
5 issues
Last incident
3 days ago
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Smartsheet isn't down. You can check Smartsheet status and incident details on the top of the page. IsDown continuously monitors Smartsheet official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smartsheet is currently operational. You can check Smartsheet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smartsheet being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smartsheet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smartsheet last outage was on April 21, 2025 with the title "Unable to load Dashboards"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smartsheet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Smartsheet with maximum flexibility
IsDown monitors Smartsheet for major outages. A major outage is when Smartsheet experiences a critical issue that severely affects one or more services/regions. When Smartsheet marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Smartsheet status page for minor outages. A minor outage is when Smartsheet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Smartsheet status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Smartsheet publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Smartsheet and all their 59 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Smartsheet and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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