Check if Smartsheet is down, official outages, user-reported issues, and outages map.
Smartsheet is having a major outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Smartsheet status data.
IsDown has tracked 364 incidents since started monitoring Smartsheet status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 14, 2025
07:39 PM IDT
|
Major
We are investigating reports that customers are seeing the “This action has been disabled. Contac...
|
about 5 hours |
Oct 10, 2025
03:28 AM IDT
|
Minor
We are currently investigating reports of issues affecting attachment uploads through WorkApps. O...
|
about 7 hours |
Oct 01, 2025
12:05 PM IDT
|
Minor
We are currently investigating delays in workflows and webhooks where the trigger event is an att...
|
about 1 hour |
Sep 09, 2025
06:09 AM IDT
|
Minor
We're currently investigating intermittent reports of occasional issues loading or saving sheets
|
about 22 hours |
Aug 27, 2025
04:43 PM IDT
|
Major
We are currently investigating some customer reports of slow performance with Data Shuttle . We w...
|
about 4 hours |
Aug 26, 2025
03:34 AM IDT
|
Major
We are currently investigating some customer reports of the Smartsheet application not loading fo...
|
about 2 hours |
Jul 16, 2025
03:27 AM IDT
|
Major
We are currently investigating some customer reports of customers being unable to access the Smar...
|
about 2 hours |
Jul 10, 2025
02:09 AM IDT
|
Minor
We are currently investigating an issue where users may encounter an "Access Denied" error after ...
|
about 2 hours |
Jul 07, 2025
04:25 AM IDT
|
Major
We've identified an issue with the primary file uploading service and are switching to the backup...
|
about 3 hours |
I cannot login in Smartsheet. please fix it.
Eoin - Smartsheet - log in not working for all users.
Wendy - Can't attach to rows and can't click on cells to edit. When I try attachments, it says: "This action has been disabled. Contact your system admin for details".
Zam - Smartsheet seems to be very slow in NZ.
Aaron - We use forms to capture attendance and aggregate data on our campus. ALL of our forms are getting the error "Something Went Wrong" when we search the drop-down list, and all forms have very limited functionality. .
Megan - not able to load smartsheet .
Francois - Smartsheet not loading on app or on web Please try again if problem persists contact smartsheet support.
Megan - Some users are unable to get into some sheets. Our formulas are all defaulting to #REF in all multi-sheet formulas..
Rabeena - my team is not able to login . Receiving an opensaml::FatalProfileException message .
John - Email notifications are not being sent..
Anoy - Whole team unable to login.
Mandy - An ERROR has Occurred status when trying to generate a document..
Nagaraju - not able to open the app.smartsheet.com/login/.
Amber - No dashboards are populating.
Catherine - no dashboards working; nothing is working .
Ashley - Reports and dashboards not loading.
Andrea - Smartsheets is not loading and getting errors saying it is having trouble reaching the site.
Matthew - Won't connect...keep getting error messages.
Clare - Log in is down .
Sam - Not loading.
Malte - Smartsheet cannot be reached, sheets not be opened etc.
dane - Website will not load, producing an error.
Component | Status |
---|---|
Authentication and Sign In | OK |
Core Application | OK |
Documents | OK |
Notifications | OK |
Workflows | OK |
Connectors | OK |
Premium Apps | OK |
Resource Management | OK |
Administration and Audit | OK |
Developers and API | OK |
Help and Community | OK |
Third Party Integrations | OK |
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Project management and collaboration tool that offers features like sheets, forms, and reports, with various sign-in options including Google, Microsoft Azure AD, and Apple ID.
Monitoring Smartsheet since April 2020
Tracking 59 Smartsheet services and regions
30 incidents in 2025
Smartsheet is down. You can check Smartsheet status and incident details on the top of the page. IsDown continuously monitors Smartsheet official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Smartsheet seems to be having problems. You can check Smartsheet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Smartsheet might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Smartsheet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smartsheet last outage was on October 20, 2025 with the title "Degraded performance in multiple services"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smartsheet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Smartsheet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smartsheet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Smartsheet's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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