Outage in CallTrackingMetrics
Investigating Potential Issue with Logins
Resolved MinorIncident Report
We are aware of intermittent errors occurring on the service. Our incident response team is investigating.
Components affected
CallTrackingMetrics Application AvailabilityLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/16/2026 11:16PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/16/2026 09:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/16/2026 09:49PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 03/16/2026 09:48PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/16/2026 09:47PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/16/2026 09:46PM
We are aware of intermittent errors occurring on the service. Our incident response team is investigating.
Latest CallTrackingMetrics outages
Unable to access app.calltrackingmetrics.com - 3 months ago
Intermittent issues with softphone - 6 months ago
Upstream vendor outage affecting calls, texts, and forms - 6 months ago
Investigating Slowness - 8 months ago
Softphone agents are not being signaled of an inbound call - 9 months ago
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