Outage in CallTrackingMetrics

Investigating Potential Issue of Slowness in the CTM Call Log

Resolved Minor
June 17, 2025 - Started 15 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of errors occurring on the service. Our incident response team is investigating.
Components affected
CallTrackingMetrics Application Availability
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 06/17/2025 10:56PM

Services have been restored and operations are back to normal. Thank you for your patience.

MONITORING 15 days ago - at 06/17/2025 09:52PM

A resolution has put in place and we are monitoring performance. Please report any issues you encounter.

INVESTIGATING 15 days ago - at 06/17/2025 08:13PM

All available technical and engineering resources are working on identifying the cause of the degraded performance in the CTM interface.

INVESTIGATING 15 days ago - at 06/17/2025 07:41PM

We continue to investigate the degraded performance in the CTM interface. All available technical and engineering resources are working on identifying the cause.

INVESTIGATING 15 days ago - at 06/17/2025 07:30PM

We are aware of errors occurring on the service. Our incident response team is investigating.

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