Outage in CallTrackingMetrics
Intermittent issues with voice services.
Resolved Major
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Outage Details
Components affected
CallTrackingMetrics Incoming Phone Calls CallTrackingMetrics Application Availability CallTrackingMetrics Incoming Client CallsLatest Updates ( sorted recent to last )
The incident has been resolved. We will continue to monitor performance. Please reach out if you continue to experience issues with receiving or placing voice calls.
A fix has been implemented and we are monitoring the results.
Our upstream service provider has identified the problem causing the issues with CTM. They are working on a solution. Visit https://status.twilio.com/incidents/5mbfvb8mzhcn for updates.
Our technical partners are diligently working to identify and address the issue. Please visit https://status.twilio.com for more information. We will update you as we have more information.
We are continuing to investigate this issue.
We are aware of intermittent errors affecting your ability to answer calls. Our incident response team is investigating.
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