Is CallTrackingMetrics Down? Check current status

Check if CallTrackingMetrics is down, official outages, user-reported issues, and outages map.

Current CallTrackingMetrics status

CallTrackingMetrics is working normally

Updated from CallTrackingMetrics official status page a few minutes ago

Having problems with CallTrackingMetrics?

CallTrackingMetrics service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CallTrackingMetrics status data.

CallTrackingMetrics Outage Map

View CallTrackingMetrics Outage Reports Map

Recent CallTrackingMetrics Outages and Downtime History

IsDown has tracked 61 incidents since started monitoring CallTrackingMetrics status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 02, 2025
03:23 PM EDT
Minor
Investigating Slowness
We are aware of reports of slowness affecting some areas of our platform. Our incident response t...
about 1 hour
Aug 06, 2025
10:00 AM EDT
Minor
Softphone agents are not being signaled of an inbound call
We are currently investigating an issue where Softphone agents are not being signaled for an inbo...
about 2 hours
Jul 28, 2025
11:48 AM EDT
Minor
Investigating issue with site availability and delayed jobs
We are currently investigating this issue.
about 20 hours
Jul 22, 2025
04:03 PM EDT
Minor
Transcriptions are delayed
We are working to reduce the backlog
about 2 hours
Jun 17, 2025
03:30 PM EDT
Minor
Investigating Potential Issue of Slowness in the CTM Call Log
We are aware of errors occurring on the service. Our incident response team is investigating.
about 4 hours
Mar 31, 2025
11:50 AM EDT
Major
Intermittent issues with voice services.
We are aware of intermittent errors affecting your ability to answer calls. Our incident respons...
about 2 hours
Nov 22, 2024
06:36 PM EST
Major
Investigating Potential Issue
We are aware of intermittent errors occurring on the service. Our incident response team is inve...
about 5 hours
Sep 10, 2024
08:50 PM EDT
Major
Investigating Potential Issue
We are currently investigating intermittent reports of customers having difficulty accessing our ...
about 12 hours
Jun 11, 2024
01:27 PM EDT
Minor
Investigating Potential Issue
We are aware of issues currently affecting the indexing of tracking session data that might affec...
about 2 hours
Apr 22, 2024
10:45 AM EDT
Major
Investigating Potential Issue
Our upstream provider has made us aware of issue that are affecting the proper operation of CTM. ...
about 2 hours
Sign up to check more outage history
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User comments about problems with CallTrackingMetrics

  • Ali - unable to call out or answer calls, phone is grayed out. .

  • Nick - Phone system disappeared from system. Help desk is closed. Unable to answer calls .

  • P - API Connection no longer working.

  • Ryan - Dialed numbers are saying invalid/busy for no reason. When called off a cell phone we are able to connect to those numbers without issue. .

  • Lillian - Every time I try to pick up a call it drops it immediately. This is happening with multiple employees on different computers and with all calls..

  • Julia - Cannot hear customers.Calls not working or text .

CallTrackingMetrics status page - All services & components

Component Status
Application Availability OK
Calls MINOR
Texts MINOR
Softphone OK
Amazon Web Services OK
Google Ads/Analytics OK
Payment processing OK
Phone Numbers OK
Reporting OK
Notifications OK
API OK
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CallTrackingMetrics is a communication platform that integrates voice, SMS, and MMS services across global networks to track and manage client interactions and campaigns.

Monitoring CallTrackingMetrics since April 2024

Tracking 80 CallTrackingMetrics services and regions

Need help? Try here:
Support at official website.
Check their official status page.

6 incidents in 2025

Frequently Asked Questions

Is CallTrackingMetrics down today?

CallTrackingMetrics isn't down. You can check CallTrackingMetrics status and incident details on the top of the page. IsDown continuously monitors CallTrackingMetrics official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CallTrackingMetrics status?

CallTrackingMetrics is currently operational. You can check CallTrackingMetrics status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CallTrackingMetrics outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CallTrackingMetrics down today or just slow?

Currently there's no report of CallTrackingMetrics being slow. Check on the top of the page if there are any reported problems by other users.

How are CallTrackingMetrics outages detected?

IsDown monitors the CallTrackingMetrics official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CallTrackingMetrics having an outage right now?

CallTrackingMetrics last outage was on September 02, 2025 with the title "Investigating Slowness"

How to check if CallTrackingMetrics is down?

Why use IsDown to monitor CallTrackingMetrics instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallTrackingMetrics and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CallTrackingMetrics?

IsDown and DownDetector help users determine if CallTrackingMetrics is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CallTrackingMetrics's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about CallTrackingMetrics status changes?

IsDown offers an easy way to monitor CallTrackingMetrics with maximum flexibility

Major Outages Notifications

IsDown monitors CallTrackingMetrics for major outages. A major outage is when CallTrackingMetrics experiences a critical issue that severely affects one or more services/regions. When CallTrackingMetrics marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CallTrackingMetrics status page for minor outages. A minor outage is when CallTrackingMetrics experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CallTrackingMetrics status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CallTrackingMetrics publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CallTrackingMetrics and all their 80 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

CallTrackingMetrics and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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