Check if Infobip is down, official outages, user-reported issues, and outages map.
Infobip is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 533 incidents since started monitoring Infobip status in October 2022. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Infobip outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 18, 2025
01:38 PM UTC
|
Minor
We are currently experiencing unavailability of www.infobip.com due to a global Cloudflare outage...
|
about 1 hour |
|
Nov 17, 2025
05:58 PM UTC
|
Minor
We are currently experiencing issues with our 2FA Customer Login service. Part of Infobip custome...
|
about 1 hour |
|
Nov 14, 2025
09:44 AM UTC
|
Minor
We are currently experiencing template update issues between our Portal and Meta that prevent tem...
|
about 4 hours |
|
Nov 13, 2025
10:25 AM UTC
|
Minor
We are currently experiencing a degradation affecting our Answers service in regards to use of AI...
|
26 minutes |
|
Nov 13, 2025
12:48 AM UTC
|
Minor
We are currently experiencing a service degradation affecting WhatsApp Templates services across ...
|
about 6 hours |
|
Nov 10, 2025
04:13 PM UTC
|
Minor
We are currently experiencing a service degradation affecting WhatsApp templates services in the ...
|
about 1 hour |
|
Nov 04, 2025
02:30 AM UTC
|
Minor
We are currently experiencing degradation affecting multiple services in the Indonesia data cente...
|
about 1 hour |
|
Nov 03, 2025
09:04 PM UTC
|
Major
We are currently experiencing a degradation affecting multiple services. This includes 2FA API vi...
|
about 2 hours |
|
Nov 03, 2025
03:31 PM UTC
|
Major
We're currently experiencing degradation of the Customer Portal hosted on our Indonesia data cent...
|
about 3 hours |
|
Oct 31, 2025
09:39 AM UTC
|
Major
We are currently experiencing issue with our email validation service. Your requests may receive ...
|
about 3 hours |
See what users are saying about Infobip issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Carlos - cURL error 28: Failed to connect to api.infobip.com port 443 after 75203 ms: Operation timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html); Http Status Code: 0.
matheus - cant load properly country brazil.
IsDown aggregates scheduled maintenances for Infobip. Currently, there are 10 more maintenances scheduled.
Scheduled for December 09, 2025 at 09:00 AM UTC · until 11:00 AM UTC
We will undergo a planned maintenance of our Pakistan data center's database infrastructure that might affect the seamless operation of the People service hosted at this location. During this activity, interruptions are possible when performing a...
Scheduled for December 25, 2025 at 11:00 AM UTC · until 05:00 PM UTC
We will be performing automatic renewal of our SSL certificate *.api-hk2.infobip.com, timeframe: - Start (UTC): 25 December 11:00 - End (UTC): 25 December 17:00 SSL Certificate information: - Common Name: *.api-hk2.infobip.com - S...
Scheduled for December 31, 2025 at 11:00 AM UTC · until 05:00 PM UTC
We will be performing automatic renewal of our SSL certificate *.api-jb.infobip.com, timeframe: - Start (UTC): 31 December 11:00 - End (UTC): 31 December 17:00 SSL Certificate information: - Common Name: *.api-jb.infobip.com - Sub...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Infobip. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Multi-channel communication platform offering SMS, email, chat, and voice services, along with tools for customer engagement, support automation, and campaign management.
Monitoring Infobip since October 2022
Tracking 114 Infobip services and regions
123 incidents in 2025
IsDown is a status page aggregator that monitors if Infobip and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Infobip, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Infobip (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Infobip's 114 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Infobip and other services.
IsDown checks Infobip official status page for major/minor outages or downtimes. A major outage is when Infobip experiences a critical issue that severely affects one or more services/regions. A minor incident is when Infobip experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Infobip outage, we send you an alert and update your dashboard and status page.
Infobip and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Infobip status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Infobip publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Infobip and all their 114 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Infobip but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Infobip and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Infobip and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Infobip down?'
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While Downdetector relies on user-submitted reports to detect Infobip outages, IsDown monitors Infobip's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Infobip status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Infobip in a single dashboard. | ||
| Instant Infobip outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Infobip official status and user-reported issues. | ||
| Maintenance feed for Infobip | ||
| Granular alerts filtering by Infobip components and regions. |
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Infobip isn't down. You can check Infobip status and incident details on the top of the page. IsDown continuously monitors Infobip official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Infobip is currently operational. You can check Infobip status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Infobip being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Infobip official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Infobip last outage was on November 18, 2025 with the title "Unavailability of www.infobip.com due to CloudFlare outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Infobip and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Infobip is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Infobip's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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