Check if Infobip is down, recent outages, user-reported issues, and outages map.
Infobip is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Infobip status data.
IsDown has tracked 514 incidents since started monitoring Infobip status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 07, 2025
09:27 AM CEST
|
Minor | Saudi Arabia - Customer Portal Service degradation | about 1 hour |
|
Oct 06, 2025
01:07 PM CEST
|
Minor | Multiple Locations - General Service Degradation | 39 minutes |
|
Oct 03, 2025
11:36 PM CEST
|
Minor | Global (Europe) - Moments Services degradation | about 2 hours |
|
Oct 03, 2025
02:45 PM CEST
|
Minor | Multiple Locations - General service issues | 28 minutes |
|
Oct 02, 2025
11:39 PM CEST
|
Major | Global (Europe) - Overall Service Degradation | 26 minutes |
|
Oct 02, 2025
01:01 PM CEST
|
Major | EU Region-locked - Conversations Service Degradation | 38 minutes |
|
Sep 26, 2025
02:41 PM CEST
|
Minor | Indonesia - General service degradation | 44 minutes |
|
Sep 23, 2025
11:24 AM CEST
|
Minor | Global (Europe) - Moments service degradation | about 1 hour |
|
Sep 23, 2025
10:06 AM CEST
|
Minor | Multiple Locations - WhatsApp Template service degradation | about 4 hours |
|
Sep 22, 2025
09:59 AM CEST
|
Major | Multiple Locations - HTTP API, SMPP and Customer Portal degradation | about 1 hour |
cURL error 28: Failed to connect to api.infobip.com port 443 after 75203 ms: Operation timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html); Http Status Code: 0
cant load properly country brazil
IsDown aggregates scheduled maintenances for Infobip. Currently, there are 17 more maintenances scheduled.
Scheduled for October 16, 2025 at 07:00 AM CEST · until 09:00 AM CEST
We will be conducting routine database patching at our Global (Europe) data center within the specified time-frame. During this process, you may experience brief disruptions in operation of services corresponding to the components listed below. ...
Scheduled for October 16, 2025 at 01:00 PM CEST · until 07:00 PM CEST
We will be performing automatic renewal of our SSL certificate *.api-sa2.infobip.com, timeframe: - Start (UTC): 16 October 11:00 - End (UTC): 16 October 17:00 SSL Certificate information: - Common Name: *.api-sa2.infobip.com - Sub...
Scheduled for October 16, 2025 at 02:00 PM CEST · until 04:00 PM CEST
We will be conducting routine database patching at our India data center within the specified time-frame. During this process, you may experience brief disruptions in operation of services corresponding to the components listed below. Most notab...
Services commonly monitored together with Infobip and alternatives
Multi-channel communication platform offering SMS, email, chat, and voice services, along with tools for customer engagement, support automation, and campaign management.
Monitoring Infobip since October 2022
Tracking 114 Infobip services and regions
104 incidents in 2025
Number of Incidents
12 issues
Last incident
7 days ago
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Infobip isn't down. You can check Infobip status and incident details on the top of the page. IsDown continuously monitors Infobip official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Infobip is currently operational. You can check Infobip status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Infobip being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Infobip official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Infobip last outage was on October 07, 2025 with the title "Saudi Arabia - Customer Portal Service degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Infobip and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Infobip is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Infobip's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Infobip with maximum flexibility
IsDown monitors Infobip for major outages. A major outage is when Infobip experiences a critical issue that severely affects one or more services/regions. When Infobip marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Infobip status page for minor outages. A minor outage is when Infobip experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Infobip status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Infobip publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Infobip and all their 114 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Infobip and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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