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Outage in Infobip

Pakistan - General service issues

Resolved Major
July 31, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing general issues over Pakistan data center. The scope of the issue is currently being investigated and more information will follow in the next update.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/31/2025 01:20PM

The incident has been resolved.

Start (UTC): 31 July 2025 11:40
End (UTC): 31 July 2025 13:06
Impact: Data center degradation affecting all deployed services.

IDENTIFIED 10 months ago - at 07/31/2025 12:39PM

The root cause of the issue has been identified as the fiber cable break has occurred on the operator's network infrastructure. Our team is communicating with the relevant parties to get more information. More information to follow in the next update.

INVESTIGATING 10 months ago - at 07/31/2025 12:06PM

We are currently experiencing general issues over Pakistan data center. The scope of the issue is currently being investigated and more information will follow in the next update.

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