Outage in Infobip
Multiple Locations - Billing Processing Issue
Resolved MinorIncident Report
We are experiencing a degradation in account balance/monthly credit limit. We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/22/2025 06:31AM
The issues have been resolved and all services are fully operational. During the period below, a part of Infobip customers may have experienced issues caused by an incorrect reading of account balance/credit limits.
Start (UTC): 21 July 13:17
End (UTC): 22 July 06:21
Impact: Billing service returning incorrect balance
INVESTIGATING
9 months ago - at 07/22/2025 06:04AM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 07/22/2025 05:07AM
We are continuing to investigate this issue and more information will follow.
INVESTIGATING
9 months ago - at 07/22/2025 04:28AM
We are experiencing a degradation in account balance/monthly credit limit. We are currently investigating the issue.
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