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Outage in Infobip

Global (Europe) - Multiple service degradation

Resolved Minor
April 13, 2026 - Started 2 days ago - Lasted 44 minutes
Official incident page

Incident Report

Summary AI Generated

Infobip experienced service degradation across multiple services in their Global (Europe) data centers for 44 minutes on April 13, 2026. Users experienced delays in inbound traffic delivery and processing of delivery reports across multiple communication channels. The issue was identified and resolved with a fix implementation.

We are currently experiencing degradation of multiple services hosted on the Global (Europe) data centers. You may experience processing issues and delivery delays for inbound traffic across multiple channels. Our designated teams are actively investigating the issue, and we will share updates accordingly.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/13/2026 11:47AM

The incident has been resolved. During the incident timeframe, you may have experienced delays in the delivery of inbound traffic as well as delays in delivery reports across multiple services hosted on our Global (Europe) data centers.

Start (UTC): 13 April 2026 09:24
End (UTC): 13 April 2026 11:39
Impact: Delays in inbound traffic delivery and delays in processing delivery reports.

IDENTIFIED 2 days ago - at 04/13/2026 11:39AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 04/13/2026 11:37AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 04/13/2026 11:05AM

We are currently experiencing degradation of multiple services hosted on the Global (Europe) data centers. You may experience processing issues and delivery delays for inbound traffic across multiple channels. Our designated teams are actively investigating the issue, and we will share updates accordingly.

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