Outage in Infobip
Multiple Locations - Customer Portal Top-up Service Degradation
Resolved MinorIncident Report
We are currently experiencing issues with Add Funds page over our Customer Portal. You may experience difficulties with adding funds to your accounts. The issue is being investigated and more updates will follow shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/18/2026 12:30PM
The issue has been successfully resolved and the service is once again operational.
Start (UTC): 18 May 2026 11:14
End (UTC): 18 May 2026 12:21
Impact: Add-Funds page unavailable (error 404 reverted)
IDENTIFIED
1 day ago - at 05/18/2026 12:17PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 05/18/2026 12:06PM
We are currently experiencing issues with Add Funds page over our Customer Portal. You may experience difficulties with adding funds to your accounts. The issue is being investigated and more updates will follow shortly.
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