Outage in Infobip
Multiple Locations - WhatsApp Traffic Processing Degradation
Minor
June 18, 2026 - Started about 14 hours ago
Official incident page
Official incident page
Incident Report
We are currently encountering delays in processing of WhatsApp traffic.
Our dedicated team is already checking this and more updates will follow.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 06/18/2026 07:53PM
The delays and processing issues appear to have been resolved. Our teams are continuing to monitor the situation to ensure it is fully resolved.
MONITORING
about 7 hours ago - at 06/18/2026 02:38PM
Our dedicated team has deployed a fix and remains actively engaged in monitoring the situation.
MONITORING
about 9 hours ago - at 06/18/2026 12:21PM
Our dedicated team has deployed a fix and is currently monitoring the situation.
IDENTIFIED
about 12 hours ago - at 06/18/2026 09:37AM
We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.
IDENTIFIED
about 13 hours ago - at 06/18/2026 08:39AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 14 hours ago - at 06/18/2026 08:10AM
Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.
INVESTIGATING
about 14 hours ago - at 06/18/2026 07:45AM
We are continuing to investigate this issue.
INVESTIGATING
about 14 hours ago - at 06/18/2026 07:45AM
We are currently encountering delays in processing of WhatsApp traffic.
Our dedicated team is already checking this and more updates will follow.
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