Outage in Infobip
Multiple locations - 2FA Authentication Degradation
Resolved MajorIncident Report
Summary AI Generated
Infobip experienced a major outage affecting their 2FA Authentication service across multiple data centers for 57 minutes on April 14th. Users were unable to complete login attempts as 2FA verification codes failed to work properly. The issue was successfully resolved and the service was restored to full operation.
We are currently experiencing issues with 2FA Authentication service over multiple data centers. The issue is currently being investigated and more information will follow in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 04/14/2026 08:51AM
The issue has been successfully resolved and the service is once again operational.
During the incident, users may have experienced failed login attempts after entering the 2FA verification code.
Start (UTC): 14 April 05:21
End (UTC): 14 April 08:03
Impact: Users were unable to use 2FA Authentication
INVESTIGATING
1 day ago - at 04/14/2026 08:01AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 04/14/2026 07:58AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 04/14/2026 07:58AM
We are currently experiencing issues with 2FA Authentication service over multiple data centers. The issue is currently being investigated and more information will follow in the next update.
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