Global(Europe) - Http Api Degradation

The issue has been successfully resolved and the service is once again operational.
During the timeframe specified below, part of Infobip customers submitting HTTP API requests targeting the endpoints below on our Global (Europe) data center may have observed delays and HTTP Status Code 5XX responses.

Start (UTC): 15-07-2025 14:03
End (UTC): 15-07-2025 14:30

Impact:
/ott/whatsapp/1/webhook
/mobile/5/messages?platformType=APNS
/2fa/2/pin
/mi/simswap/1/check
/mobile/5/messages?platformType=GCM
/rmi/SecurityCenterService/login
/2fa/2/pin?ncNeeded=false
/2fa/2/pin/email
/2fa/1/pin
/sms/2/text/advanced
/2fa/2/pin/voice
/viber/1/services/32593/webhook
/2fa/2/pin/?ncNeeded=false
/whatsapp/1/message/template
/2fa/2/pin?ncNeeded=false&
/sms/1/oracle/span/mt
/2fa/2/pin?ncNeeded=true
/dynamics-integration/1/webhook/message

Also, portal login was affected.

We're currently experiencing degradation of our HTTP API api.infobip.com endpoint hosted on our Global(Europe) data center. You may experience difficulties while utilizing this API and receive a 5xx error in the response, also responses returning with delays and timeouts. Also, portal login is being affected.