Check if Retell AI is down, official outages, user-reported issues, and outages map.
Retell AI is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about Retell AI issues that impacted them and how they are affected by the outage.
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IsDown has tracked 51 incidents since started monitoring Retell AI status in January 2026. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Retell AI outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 09, 2026
04:26 AM EST
|
Major
Outbound calls are currently experiencing issues. Some users report receiving multiple calls from...
|
about 1 hour |
|
Dec 30, 2025
04:20 PM EST
|
Major
A recent code change introduced an issue in the ASR module that may cause some agents to go offli...
|
about 1 hour |
|
Dec 16, 2025
10:10 AM EST
|
Major
For around 30 minutes, calls and API requests failed due to an issue with Stripe.
The outage occu...
|
about 5 hours |
|
Dec 10, 2025
02:30 PM EST
|
Minor
For around 20 minutes, there was a spike of transcription error for certain non English traffic (...
|
about 1 hour |
|
Nov 26, 2025
01:48 PM EST
|
Minor
We have observed that calls through retell Telnyx numbers are having issues.
|
4 minutes |
|
Oct 28, 2025
03:28 PM EDT
|
Minor
From 11:10 AM – 11:34 AM PST, we observed that inbound calls were experiencing connection issues ...
|
less than a minute |
|
Oct 20, 2025
03:02 PM EDT
|
Minor
Starting from Oct 20 1am PST, the AWS outage has caused some login issues, and call history and a...
|
about 6 hours |
|
Oct 09, 2025
05:40 PM EDT
|
Minor
From 1:14pm - 1:47PM PST, we observed that some calls were running into connection issues, and ex...
|
less than a minute |
|
Oct 02, 2025
09:30 AM EDT
|
Minor
Incident range: 6:30am - 11am PST
impact: around 7% of the calls are having abnormally high laten...
|
about 7 hours |
|
Aug 26, 2025
01:26 PM EDT
|
Minor
We experienced a temporary disruption where some outbound calls did not connect as expected. This...
|
less than a minute |
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Get instant alerts when an outage is detected.
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| Dashboard status | OK | View details |
| End to End Calling status | OK | View details |
| Website status | OK | View details |
IsDown is a status page aggregator that monitors if Retell AI and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Retell AI, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Retell AI (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of Retell AI's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Retell AI and other services.
IsDown checks Retell AI official status page for major/minor outages or downtimes. A major outage is when Retell AI experiences a critical issue that severely affects one or more services/regions. A minor incident is when Retell AI experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Retell AI outage, we send you an alert and update your dashboard and status page.
Retell AI and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Retell AI status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Retell AI publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Retell AI and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Retell AI but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Retell AI and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Retell AI and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Retell AI down?'
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Need similar to Downdetector Retell AI alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Retell AI outages, IsDown monitors Retell AI's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Retell AI status page monitoring with real-time incident details. | ||
| Monitor 5,350+ services including Retell AI in a single dashboard. | ||
| Instant Retell AI outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Retell AI official status and user-reported issues. | ||
| Maintenance feed for Retell AI | ||
| Granular alerts filtering by Retell AI components and regions. |
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Retell AI isn't down. You can check Retell AI status and incident details on the top of the page. IsDown continuously monitors Retell AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Retell AI is currently operational. You can check Retell AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Retell AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Retell AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Retell AI last outage was on January 09, 2026 with the title "Outbound Calling Service Degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Retell AI and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Retell AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Retell AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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