Is Hypercare Down? Check the current Hypercare status

Hypercare is having a minor outage

Updated a few minutes ago

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Ongoing outage

[CA & US Region] Users being logged out of Hypercare app

started about 13 hours ago

We are currently investigating reports of users being routinely logged out of their Hypercare app on Android and iOS devices, impacting their ability to receive app push notifications. Reports have...

Hypercare issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Hypercare problems

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Hypercare outage history

IsDown has tracked 76 incidents since started monitoring Hypercare status in June 2021.

  • Dec 07 2023

    We are currently investigating an issue with the user list in departments and sites not loading. Users lists in an Organization are loading with no issues and departments can continue scheduling users into on-call schedulers in the Admin Portal. O... More details

  • Dec 07 2023

    12 months ago · lasted 22 minutes

    We launched a new feature to allow our customers to sync up their internal directory with Hypercare including custom labels. However, the new feature is causing some performance slowdowns of admin portal with large organizations over 2K members po... More details

  • Jun 2021 ...
    IsDown started monitoring Hypercare status

    We've tracked and collected 76 incidents since started monitoring Hypercare status

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Hypercare outages in the last 30 days

Number of Incidents

1 issues

Last incident

1 days ago

The best way to monitor Hypercare and all your third-party services

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Stay informed about Hypercare status changes

IsDown offers an easy way to monitor Hypercare with maximum flexibility

Major Outages Notifications

IsDown monitors Hypercare for major outages. A major outage is when Hypercare experiences a critical issue that severely affects one or more services/regions. When Hypercare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Hypercare status page for minor outages. A minor outage is when Hypercare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Hypercare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Hypercare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Hypercare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Hypercare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Hypercare down today?

Hypercare is down. You can check Hypercare status and incident details on the top of the page. IsDown continuously monitors Hypercare official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Hypercare status?

Hypercare seems to be having problems. You can check Hypercare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Hypercare outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Hypercare slow today?

Yes, Hypercare might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Hypercare outages detected?

IsDown monitors the Hypercare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Hypercare outage?

Hypercare last outage was on November 20, 2024 with the title "[CA & US Region] Users being logged out of Hypercare app"

Hypercare not working for you? How do I know if Hypercare is down?
How can I check Hypercare status and outages?
Why use IsDown to monitor Hypercare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hypercare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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