What is Hypercare current status?

Hypercare is currently operational. You can check Hypercare status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Hypercare status?

You can use IsDown service or go to Hypercare official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Hypercare is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Hypercare has issues. Hypercare official status page might also offer notification options such as email, SMS, or Slack.

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Is Hypercare Down? Check current status

Q: Is Hypercare down today?

Hypercare was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Hypercare status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Hypercare outages, issues and problems' at the top of the page.

Check if Hypercare is down, official outages, user-reported issues, and outages map.

Current Hypercare status

Hypercare is working normally

Updated from Hypercare official status page a few minutes ago

Hypercare service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Hypercare status data.

View Hypercare Outage Reports Map

Recent Hypercare Outages and Downtime History

IsDown has tracked 83 incidents since started monitoring Hypercare status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Jun 23, 2025 08:18 PM EDT	Minor [CA & US Region] Users being logged out of Hypercare app (iOS only) We have received reports of users being routinely logged out of their Hypercare app on iOS device...	1 day
Jun 12, 2025 03:26 PM EDT	Major [US and Canada Regions] Partial Service Interruption Due to Third-Party Outage We are currently experiencing a partial service disruption caused by an ongoing outage with Doppl...	about 2 hours
Mar 26, 2025 10:38 AM EDT	Minor Unable to verify on PIN code page/ biometrics [iOS App Only - CA and US Region] We are currently investigating reports of users being unable to bypass the PIN code page on the m...	5 days
Mar 05, 2025 12:14 PM EST	Major Notification delays [CA Region Only] We are currently investigating reports of Hypercare message notifications experiencing delays in ...	about 2 hours
Feb 19, 2025 07:01 PM EST	Major Notification delays [CA Region Only] We are currently investigating reports of Hypercare message notifications experiencing delays in ...	about 16 hours
Dec 19, 2024 11:49 PM EST	Major [CA Region only] Unable to Initiate Hypercare Login There is interruptions on Hypercare new login sessions in CA Region. Users who are logged in alre...	33 minutes
Dec 11, 2024 11:20 AM EST	Major [US Region only] Interruption to all Hypercare services We are currently investigating reports of all Hypercare services being unaccessible in the US reg...	about 1 hour
Nov 20, 2024 03:14 PM EST	Minor [CA & US Region] Users being logged out of Hypercare app We are currently investigating reports of users being routinely logged out of their Hypercare app...	13 days
Dec 07, 2023 12:13 PM EST	Minor [CA and US Region] Admin Portal - Department and Site User list not loading We are currently investigating an issue with the user list in departments and sites not loading. ...	about 13 hours
Dec 07, 2023 11:31 AM EST	Minor [Canada] - Reports of slowdown on admin portal We launched a new feature to allow our customers to sync up their internal directory with Hyperca...	22 minutes

Hypercare problems reported by users

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Hypercare status page - All services & components

Component	Status
Authentication	OK
Messages	OK
Notifications	OK
Administration Controls (Admin Panel)	OK
Web Messaging Portal	OK
Marketing Website	OK
Pager Replacement Number	OK
On-Call	OK

Secure messaging platform designed for healthcare professionals, featuring real-time communication, image sharing, SMS notifications, and integration with hospital directories and on-call systems.

Monitoring Hypercare since June 2021

Tracking 17 Hypercare services and regions

5 incidents in 2025

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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

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Frequently Asked Questions

Is Hypercare down today?

Hypercare isn't down. You can check Hypercare status and incident details on the top of the page. IsDown continuously monitors Hypercare official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Hypercare status?

Hypercare is currently operational. You can check Hypercare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Hypercare outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Hypercare down today or just slow?

Currently there's no report of Hypercare being slow. Check on the top of the page if there are any reported problems by other users.

How are Hypercare outages detected?

IsDown monitors the Hypercare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Hypercare having an outage right now?

Hypercare last outage was on June 23, 2025 with the title "[CA & US Region] Users being logged out of Hypercare app (iOS only)"

Hypercare down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How to check if Hypercare is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Hypercare and get alerts in real-time when Hypercare has outages.

Why use IsDown to monitor Hypercare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hypercare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Hypercare?

IsDown and DownDetector help users determine if Hypercare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hypercare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Hypercare status changes?

IsDown offers an easy way to monitor Hypercare with maximum flexibility

Major Outages Notifications

IsDown monitors Hypercare for major outages. A major outage is when Hypercare experiences a critical issue that severely affects one or more services/regions. When Hypercare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Hypercare status page for minor outages. A minor outage is when Hypercare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Hypercare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Hypercare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Hypercare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Hypercare and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.