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Outage in Hypercare

[Canada Region] Service slowdown to Hypercare services

Resolved Minor
June 01, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

We noticed an intermittent slowdown for Hypercare services in the Canada region at 9:11am. The issue has been identified and implemented a fix. All services are operational as at 9:28am and we're closely monitoring.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/01/2026 04:51PM

This incident has been resolved.

MONITORING 2 days ago - at 06/01/2026 02:20PM

All services are operational. We're monitoring the services closely.

IDENTIFIED 2 days ago - at 06/01/2026 02:03PM

We're seeing slowdown to some Hypercare services. We're looking into the issue.

MONITORING 2 days ago - at 06/01/2026 01:43PM

We noticed an intermittent slowdown for Hypercare services in the Canada region at 9:11am. The issue has been identified and implemented a fix. All services are operational as at 9:28am and we're closely monitoring.

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