Outage in Hypercare
[CA] Service interruption to Hypercare services
Resolved MajorIncident Report
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
Components affected
Hypercare Messaging On-Call Roles Hypercare Text Messaging Hypercare Push Notifications and Real Time Events Hypercare Sending Images Hypercare Code Team ActivationsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 05/03/2026 03:27AM
This incident has been resolved.
MONITORING
about 12 hours ago - at 05/03/2026 02:30AM
All core services are now operational and we are continuing to monitor.
IDENTIFIED
about 12 hours ago - at 05/03/2026 02:21AM
Partial interruption to services are being experienced due to maintenance work on Hypercare's cloud services provider. Intermittent interruptions may be experienced in the next 5-10 minutes.
MONITORING
about 13 hours ago - at 05/03/2026 01:41AM
Real time notifications are restored and we are continuing to monitor the issue.
IDENTIFIED
about 13 hours ago - at 05/03/2026 01:36AM
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
Latest Hypercare outages
[US] Service interruption to Hypercare services - about 12 hours ago
Intermittent latency / slowdown - 13 days ago
Unplanned service interruption to all Hypercare services - 17 days ago
Web Client real-time web sockets not connecting - 18 days ago
[US only] Interruptions to services - 23 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
