Is Hypercare Messaging On-Call Roles Down? Check the current Hypercare Messaging On-Call Roles status

Hypercare Messaging On-Call Roles is operational

Updated

Hypercare Messaging On-Call Roles not working for you?

Monitoring Hypercare since June 2021. Learn more

0 incidents in 2025

Current Hypercare official ongoing incidents

No incidents reported in Hypercare's status page

IsDown pulls data from Hypercare's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Hypercare Messaging On-Call Roles issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Hypercare Messaging On-Call Roles problems

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Hypercare Messaging On-Call Roles outage history

IsDown has tracked 5 incidents for Hypercare Messaging On-Call Roles since started monitoring Hypercare status in June 2021.

  • Sep 25 2023

    We are receiving reports that Hypercare is not loading and/or messages sent are being delayed. Interruptions are intermittent and our team is currently investigating. The next update is expected in 30 minutes. More details

  • May 17 2023

    On May 17th, 2023 at 9:05 PM EST, we became aware of a service disruption on the Canadian region. We have engaged our response team and are working with urgency to resolve this incident as quick as possible. We apologize for the issues you may be ... More details

  • Jan 30 2023

    about 2 years ago · lasted 1 day

    The hypercare team is currently investigating a slowdown in the Canadian region. This currently affects loading chats from your account but may not involve sending messages for example. Our team is looking into temporary measures until the full ro... More details

  • Jun 2021 ...
    IsDown started monitoring Hypercare status

    We've tracked and collected 5 incidents for Hypercare Messaging On-Call Roles since started monitoring Hypercare status

Sign up and check all outage history

Hypercare Messaging On-Call Roles outages in the last 30 days

Number of Incidents

0 issues

Last incident

536 days ago

Having problems with Hypercare Messaging On-Call Roles? What can you do?

  1. First, stay calm.

    • We know it's stressful when Hypercare Messaging On-Call Roles is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Hypercare Messaging On-Call Roles is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Hypercare status changes

IsDown offers an easy way to monitor Hypercare with maximum flexibility

Major Outages Notifications

IsDown monitors Messaging On-Call Roles for major outages. A major outage is when Messaging On-Call Roles experiences a critical issue that severely affects one or more services/regions. When Hypercare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Hypercare status page for minor outages. A minor outage is when Messaging On-Call Roles experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Hypercare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Hypercare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Hypercare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Hypercare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Hypercare Messaging On-Call Roles down today?

Hypercare Messaging On-Call Roles isn't down. You can check Hypercare Messaging On-Call Roles status and incident details on the top of the page. IsDown continuously monitors Hypercare Messaging On-Call Roles official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Hypercare Messaging On-Call Roles status?

Hypercare Messaging On-Call Roles is currently operational. You can check Hypercare Messaging On-Call Roles status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Hypercare Messaging On-Call Roles outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Hypercare Messaging On-Call Roles slow today?

Currently there's no report of Hypercare Messaging On-Call Roles being slow. Check on the top of the page if there are any reported problems by other users.

How are Hypercare Messaging On-Call Roles outages detected?

IsDown monitors the Hypercare Messaging On-Call Roles official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Hypercare Messaging On-Call Roles outage?

Hypercare Messaging On-Call Roles last outage was on September 25, 2023 with the title "Issue with application loading and messages sent delay intermittently"

Hypercare not working for you? How do I know if Hypercare is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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