Outage in Hypercare
[US] Service interruption to Hypercare services
Resolved MajorIncident Report
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 05/03/2026 03:27AM
This incident has been resolved.
MONITORING
about 12 hours ago - at 05/03/2026 03:06AM
Services are restored and we are continuing to monitor.
IDENTIFIED
about 12 hours ago - at 05/03/2026 03:03AM
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
Latest Hypercare outages
[CA] Service interruption to Hypercare services - about 13 hours ago
Intermittent latency / slowdown - 13 days ago
Unplanned service interruption to all Hypercare services - 17 days ago
Web Client real-time web sockets not connecting - 18 days ago
[US only] Interruptions to services - 23 days ago
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