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Hypercare status. Is Hypercare down right now?

Hypercare status updated a few minutes ago

Is Hypercare down?

Hypercare is working normally

IsDown last checked Hypercare status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jun 2021 · 90 incidents caught · 17 components tracked in real-time

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Hypercare service health over the last 24 hours

This chart shows the number of user-reported issues for Hypercare service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Hypercare Outage Map

Hypercare outage map showing where users report when Hypercare is down

See where users report Hypercare is down. The map shows recent Hypercare outages from around the world.

Hypercare Outage Map

Monitor Hypercare status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, Hypercare had 6 incidents (3 major outages and 3 minor incidents) with a median duration of 4 hours 54 minutes.

Total
6

Incidents

Critical
3

Major Outages

Warning
3

Minor Incidents

Duration
4 hour

Median Resolution

Latest Hypercare outages detected by IsDown

Check Hypercare status history below. IsDown detects when Hypercare is down, tracking both official outages and user-reported issues.

28 minutes
[CA region only] Push notifications to mobile apps not delivering
Jan 10, 2026 at 08:26 PM
about 3 hours
[US Region only] Reports of few users with SAML errors when attempting to login
Dec 14, 2025 at 11:18 AM
about 4 hours
[CA and US Region] Virtual Pager Alerts
Nov 18, 2025 at 08:22 AM
8 days
Ongoing service interruptions from scheduled maintenance period
Oct 29, 2025 at 05:00 AM
about 6 hours
[CA Region, Web Portal] User Contact Page Not Loading
Oct 28, 2025 at 06:20 AM
about 11 hours
[US Region Only] Scheduled Maintenance Downtime Extended
Oct 28, 2025 at 05:04 AM
1 day
Login services (US and CA) and notification services (US) interruption
Oct 20, 2025 at 04:00 AM
1 day
[CA & US Region] Users being logged out of Hypercare app (iOS only)
Jun 23, 2025 at 08:18 PM
about 2 hours
[US and Canada Regions] Partial Service Interruption Due to Third-Party Outage
Jun 12, 2025 at 03:26 PM
5 days
Unable to verify on PIN code page/ biometrics [iOS App Only - CA and US Region]
Mar 26, 2025 at 10:38 AM
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Get alerts when Hypercare is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Hypercare Components Status

Check if any Hypercare component is down. View the current status of 8 services and regions.

Component Status
Administration Controls (Admin Panel) OK
Authentication OK
Marketing Website OK
Messages OK
Notifications OK
On-Call OK
Pager Replacement Number OK
Web Messaging Portal OK

About Hypercare Status and Outage Monitoring

IsDown has monitored Hypercare continuously since June 2021, tracking this VoIP & Communication for 5 years. Over that time, we've documented 90 outages and incidents, averaging 1.6 per month.

We monitor Hypercare's official status page across 17 components organized into 8 groups. IsDown interprets Hypercare statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When Hypercare is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track Hypercare status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors Hypercare

IsDown checks Hypercare's status page every few minutes, across all 17 components. We combine official status data with user reports to detect when Hypercare is down, often before the vendor announces it.

When Hypercare status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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Hypercare status monitoring dashboard

What you get when monitoring Hypercare with IsDown

Track Hypercare incidents and downtimes by severity

IsDown checks Hypercare official status page for major/minor outages or downtimes. A major outage is when Hypercare experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hypercare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hypercare outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Hypercare

Hypercare and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Hypercare outages and downtimes

IsDown collects all information from the outages published in Hypercare status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Hypercare maintenance events

Hypercare publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Hypercare outages that impact your business

IsDown monitors Hypercare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor Hypercare Alongside All Your Dependencies

Hypercare is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor Hypercare health alongside all your other vendors in a single view.

Smart Alerts

Get notified when Hypercare is down. Filter by severity to skip noise.

20+ Integrations

Route Hypercare outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share Hypercare service status with your team or customers on a branded page.

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Hypercare Downdetector vs IsDown

Looking for Hypercare outage alerts like Downdetector? IsDown monitors Hypercare's official status page for verified incident data, not just user reports. Know exactly when Hypercare is down, which components are affected, and when service health is restored. Here's why official Hypercare status monitoring beats crowdsourced detection:

Features
Downdetector
Official Hypercare status page monitoring. Know when Hypercare is down with real time incident details.
Monitor 5,420+ services including Hypercare in a single dashboard.
Instant Hypercare outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: Hypercare official status plus user reports for early outage detection.
Maintenance feed for Hypercare
Granular alerts filtering by Hypercare components and regions.
Monitor Hypercare Status with IsDown

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Frequently Asked Questions

Is Hypercare down today?

Hypercare isn't down. You can check Hypercare status and incident details on the top of the page. IsDown continuously monitors Hypercare official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Hypercare status?

Hypercare is currently operational. You can check Hypercare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Hypercare outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Hypercare down today or just slow?

Currently there's no report of Hypercare being slow. Check on the top of the page if there are any reported problems by other users.

How are Hypercare outages detected?

IsDown monitors the Hypercare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Hypercare having an outage right now?

Hypercare last outage was on January 10, 2026 with the title "[CA region only] Push notifications to mobile apps not delivering"

How to check if Hypercare is down?

Why use IsDown to monitor Hypercare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hypercare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Hypercare?

IsDown and DownDetector help users determine if Hypercare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hypercare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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