Outage in Hypercare
Unplanned service interruption to all Hypercare services
Resolved MajorIncident Report
We are currently investigating an unplanned interruption to all Hypercare services
Components affected
Hypercare Administration Controls (Admin Panel) Hypercare Messaging On-Call Roles Hypercare Text Messaging Hypercare Login/Signup Hypercare Push Notifications and Real Time Events Hypercare Sending Images Hypercare Code Team ActivationsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 04/17/2026 05:45PM
This incident has been resolved.
MONITORING
22 days ago - at 04/16/2026 05:21PM
Login services have resumed on the web platform. We are continuing to monitor services to ensure return to full operations.
MONITORING
22 days ago - at 04/16/2026 05:17PM
We are continuing to monitor login issues reported on the Web platform
MONITORING
22 days ago - at 04/16/2026 05:06PM
Services have resumed. We are continuing to monitor services to ensure return to full operations.
Mobile app users are encouraged to check their Hypercare app to ensure they have remained logged into the platform.
INVESTIGATING
22 days ago - at 04/16/2026 04:36PM
We are currently investigating an unplanned interruption to all Hypercare services
Latest Hypercare outages
[US] Service interruption to Hypercare services - 6 days ago
[CA] Service interruption to Hypercare services - 6 days ago
Intermittent latency / slowdown - 18 days ago
Web Client real-time web sockets not connecting - 23 days ago
[US only] Interruptions to services - 28 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
