Outage in Hypercare
Unplanned service interruption to all Hypercare services
Major
April 16, 2026 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an unplanned interruption to all Hypercare services
Components affected
Hypercare Code Team Activations Hypercare Push Notifications and Real Time Events Hypercare Login/Signup Hypercare Messaging On-Call Roles Hypercare Text Messaging Hypercare Sending Images Hypercare Administration Controls (Admin Panel)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 15 hours ago - at 04/16/2026 05:21PM
Login services have resumed on the web platform. We are continuing to monitor services to ensure return to full operations.
MONITORING
about 15 hours ago - at 04/16/2026 05:17PM
We are continuing to monitor login issues reported on the Web platform
MONITORING
about 16 hours ago - at 04/16/2026 05:06PM
Services have resumed. We are continuing to monitor services to ensure return to full operations.
Mobile app users are encouraged to check their Hypercare app to ensure they have remained logged into the platform.
INVESTIGATING
about 16 hours ago - at 04/16/2026 04:36PM
We are currently investigating an unplanned interruption to all Hypercare services
Latest Hypercare outages
Web Client real-time web sockets not connecting - 1 day ago
[US only] Interruptions to services - 7 days ago
[CA only] Interruption to all Hypercare services - 18 days ago
[US only] Push notifications are not being delivered on Hypercare - about 1 month ago
[US only] Authentication failing on Hypercare - about 1 month ago
The Status Page Aggregator with Early Outage Detection
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