Voxox is having a major outage
Updated
Monitoring Voxox since December 2021. Learn more
Monitoring 30 Voxox services and regions
1 incident in 2025
Voxox Engineers have identified and are working to fix the issues impacting voice calling and account management through the portal for our CloudPhone customers.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Dennis
about 4 hours agoCloud Phone I cannot log on to the site. I cannot call my numbers. I cannot receive any calls.
Benny
about 15 hours agoCloud Phone Phones have been down all day. Cannot access site
Felecia
1 day agoCloud Phone Our business Website phone is down. No clients can call us. I can't log into my account and no cloudphone customer service number is working BUT my card continues to get charged! What's going on!?
Lori
6 days agoCloud Phone The calls are not going through when dialed.
Lori
9 days agoThe call does not goes through.
Sondra
27 days agoCloud Phone Our school uses Clooudphone, and we are unable to send or receive calls. Please help.
Kitty
28 days agoCloud Phone For the second time in under a month, calls are not being forwarded. Most of the site is down too.
Thomas
28 days agoCloud Phone Awful service haven't had working phones in over a week. IT does not respond.
Daniel
2 months agoCloud Phone I run a small cab service and our customers haven't been able to reach us for a couple of days now. Can't make outgoing calls through the cloudphone app either. Zero info online about this and no response on my support ticket.
Daniel
3 months agoCloud Phone My number is now non-functioning and the Cloudphone.com service number is a busy signal.
Joe
3 months agoCloud Phone Cannot receive or make phone calls.
Ashley
3 months agoCloud Phone My phone has been down for three days. No one responds to emails and their customer service line is down. I have missed out on thousands of dollars in business as people call us to book appointments.
Allen
3 months agoCloud Phone I haven’t had phones for weeks. I finally just closed my account and went to a different provider. No apologies for the system being down forever and continuing to bill even though there was no service. No mention of a solution. Just some from emails. I’m lucky. I’m just out a few hundred ...
Michael
3 months agoPhone lines not working for 2 days now no response from customer support
Crystal
3 months agoCloud Phone Do we need to start a class action lawsuit against this company? 2 weeks without a phone line, this has affected my business beyond comprehension in the most negative way. Can't get ahold of the company, customers complaining like crazy.
Sharon
3 months agoOur calls are not incoming. We were wondering how long this outage may last? sharon@apollosat.com Apollo Satellite.
Tim
3 months agoCloud Phone Voxox Cloudphone.com Services have been down for over 5 days now. They do not answer their phones, respond to emails or answer their live chat on their website.
Joe
3 months agoCloud Phone All incoming numbers get an immediate busy signal. The same if I try calling Cloudphone support. 844-222-3358. This has been since the afternoon of November 28 2024. Messages left with voxox.com are unanswered since November 28 also. Is the company still in business? Any way to get tech sup...
Andrew
4 months agoCloud Phone Toll free numbers from Voxox cloudphone have been down since sometime on Friday 11/15. They have not given an indication of when they will be back up as of the morning of Wednesday 11/20
Linda
5 months agoWe are unable to receive calls or call out on our phones. We are an HVAC company and customer contact is essential. No response from phone calls and emails to VoXox.
Karla
5 months agoThe calls are not getting in to our Pbx. It started at 8am pst.
Alex
5 months agoCloud Phone Unable to place calls or receive calls. Service appears to be down.
R
8 months agoCloud Phone Can’t make or receive calls
Richard
8 months agoCloud Phone I cannot make or receive calls or texts.
steven
8 months agoCloud Phone SYSTEM APPEARS TO BE DOWN - NO CONNECTIONS
MELISSA
8 months agoCloud Phone I AM UNABLE TO LOGIN INTO THE APP
Alex
8 months agoCloud Phone Unable to access client portal. No calls going through.
Sean
8 months agoToll free numbers are not connecting. I cannot even call Voxox's support line.
Thomas
8 months agoCloud Phone Calls are not going through
Caroline
over 1 year agoCloud Phone Calls are coming through but unable to hear the person on the other end. We have tested all of our phones and they are all having the same issue.
IsDown has tracked 82 incidents since started monitoring Voxox status in December 2021.
4 months ago · lasted 4 months
We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network. More details
5 months ago · lasted about 3 hours
Voxox has received reports of calling impacting a subset of customers. Those reports are being investigated at this time. More details
We've tracked and collected 82 incidents since started monitoring Voxox status
Number of Incidents
1 issues
Last incident
2 days ago
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IsDown offers an easy way to monitor Voxox with maximum flexibility
IsDown monitors Voxox for major outages. A major outage is when Voxox experiences a critical issue that severely affects one or more services/regions. When Voxox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Voxox status page for minor outages. A minor outage is when Voxox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Voxox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Voxox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Voxox and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Voxox and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Voxox is down. You can check Voxox status and incident details on the top of the page. IsDown continuously monitors Voxox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Voxox seems to be having problems. You can check Voxox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Voxox might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Voxox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Voxox last outage was on March 03, 2025 with the title "CloudPhone - Calling & Account Management Impaired"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Voxox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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