Live Voxox status. See if Voxox is down, view recent outages, and get real-time alerts when problems start.
Voxox is operational
IsDown pulls data from Voxox's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 83 incidents since started monitoring Voxox status in December 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 months ago · lasted about 1 hour
We are aware of an incident involving our Portal and Voice for the Cloudphone platform. Our engineering team is h
3 months ago · lasted 14 days
Voxox Engineers have identified and are working to fix the issues impacting voice calling and account management through the portal for our CloudPhone customers.
6 months ago · lasted 4 months
We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network.
We've tracked and collected 83 incidents since started monitoring Voxox status
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Robert
Voxox is our phone provider, our business lines have been down for 10 days. Voxox does not respond to emails their phone number never answers. Does anyone know when their service will be restored?
Kurt
Our CloudPhone business number and voicemail has been out of service for quite a few days. They do not reply to phone calls or emails. The tech support is nonexistent, and I would not recommend them to anyone looking for a similar VoIP system
Samson
We have no phone service at our Real Estate Office. No incoming or outgoing calls and your service number is dead air. What is going on, is your company going out of business. This is unacceptable to not have working phones at a place of business for three weeks.
Chuck
None of my phones with Cloudphone are working!
Terry
Neither of my CloudPhone numbers are working. They will not ring, answer, etc.
Eric
To Whom It May Concern, I have sent multiple messages, submitted multiple support requests, and attempted to call numerous times over several weeks regarding a complete outage of our phone lines — yet, we have received no meaningful response whatsoever. Aside from a single vague message over a...
Michael
Phone lines down. What is address of Cloudphone?
John
Voxox is down and support is non existent
HP
Can’t call any number including the customer service number
Eric
Voxox has been down for over a week - all of their telephone support and contact numbers are down, they are not responding to email support tickets, and representatives from the company are not responding.
David
Incoming and outgoing calls not working for 3 days. No communication. Voxox phones do not go through. No portal. No communication. Had formerly communicated with Customer Success Manager and he does not answer emails and phone number is out of order. Just want to move my numbers.
Jeff
Was down for over a month a few months ago and down again and company does not respond except to bill.
Crystal
Hello I work for The Church Triumphant and we currently use your app for our phones. We are not able to receive incoming calls or make out going calls since yesterday. This has happened several times over the past few months. This truly affects our business when we can not receive calls. Do you k...
Denise
We can not make or receive calls, or faxes
Eric
This is RIDICULOUS! All of our business lines are down, AGAIN, and we've just spent a significant amount of money promoting one of our vanity numbers! When attempting to call Cloud Phone, using the number they have listed on their website, the call fails just as it does when someone tries to call...
Scott
Phone service not working. Also can not log into account
Mike
My numbers with CloudPhone are not functioning! No indication of ringing when you call either on of my business phone numbers. Started in the early AM on 4/8/2025.
Jose
Business Lines have been down since Mid-November. They went back up later on but SMS were unable to fix. Tried getting numbers ported after 7 days of no business but was unsuccessful due to other providers requiring a text message to port in. Have been in limbo ever since. For a week now Business...
Shannon
Phone number doesn’t work, and can’t login to Cloudphone accountz
Stephen
Can't send/receive calls or texts. Support is not responding. Called the support phone number listed on what I understand to be the "parent company" of Voxox. "Number can't be completed as dialed". Even though I'm a paid user, $35/mo, Unlike other users, thankfully I had not implemented t...
Kyle
Can't sign into my account and my business line is not working. What's the deal?
TS
Phones down, login not working on cloudphone.com and no communication from company. Did they just go out of business?
JMK
Phone lines are down for multiple businesses. Cannot make or receive calls also cannot login into the portal on the website.
jason
no service, no contact from company
Joed
Phones do not work for last 8 days and cannot log into account. No way to reach the company for an explanation.
Michelle
Cloudphone has been down for 5 days now we are unable to make or receive calls. We are unable to get ahold of anyone at customer service or login to their website.
Crystal
I have my attorney on this and encourage all others to do the same. My business line phone number has been down since NOVEMBER. This has incredibly impacted my business and the worst part is when I tried to port out my number to another company, Cloudphone would not approve the port to move. So n...
Kim
Cloud Phone is down - can't log in, can't receive calls or make calls, texting hasn't worked since December. What is going on?
Dennis
I cannot log on to the site. I cannot call my numbers. I cannot receive any calls.
Benny
Phones have been down all day. Cannot access site
Felecia
Our business Website phone is down. No clients can call us. I can't log into my account and no cloudphone customer service number is working BUT my card continues to get charged! What's going on!?
Lori
The calls are not going through when dialed.
Lori
The call does not goes through.
Sondra
Our school uses Clooudphone, and we are unable to send or receive calls. Please help.
Kitty
For the second time in under a month, calls are not being forwarded. Most of the site is down too.
Thomas
Awful service haven't had working phones in over a week. IT does not respond.
Daniel
I run a small cab service and our customers haven't been able to reach us for a couple of days now. Can't make outgoing calls through the cloudphone app either. Zero info online about this and no response on my support ticket.
Daniel
My number is now non-functioning and the Cloudphone.com service number is a busy signal.
Joe
Cannot receive or make phone calls.
Ashley
My phone has been down for three days. No one responds to emails and their customer service line is down. I have missed out on thousands of dollars in business as people call us to book appointments.
Allen
I haven’t had phones for weeks. I finally just closed my account and went to a different provider. No apologies for the system being down forever and continuing to bill even though there was no service. No mention of a solution. Just some from emails. I’m lucky. I’m just out a few hundred ...
Michael
Phone lines not working for 2 days now no response from customer support
Crystal
Do we need to start a class action lawsuit against this company? 2 weeks without a phone line, this has affected my business beyond comprehension in the most negative way. Can't get ahold of the company, customers complaining like crazy.
Sharon
Our calls are not incoming. We were wondering how long this outage may last? sharon@apollosat.com Apollo Satellite.
Tim
Voxox Cloudphone.com Services have been down for over 5 days now. They do not answer their phones, respond to emails or answer their live chat on their website.
Joe
All incoming numbers get an immediate busy signal. The same if I try calling Cloudphone support. 844-222-3358. This has been since the afternoon of November 28 2024. Messages left with voxox.com are unanswered since November 28 also. Is the company still in business? Any way to get tech sup...
Andrew
Toll free numbers from Voxox cloudphone have been down since sometime on Friday 11/15. They have not given an indication of when they will be back up as of the morning of Wednesday 11/20
Linda
We are unable to receive calls or call out on our phones. We are an HVAC company and customer contact is essential. No response from phone calls and emails to VoXox.
Karla
The calls are not getting in to our Pbx. It started at 8am pst.
Alex
Unable to place calls or receive calls. Service appears to be down.
R
Can’t make or receive calls
Richard
I cannot make or receive calls or texts.
steven
SYSTEM APPEARS TO BE DOWN - NO CONNECTIONS
MELISSA
I AM UNABLE TO LOGIN INTO THE APP
Alex
Unable to access client portal. No calls going through.
Sean
Toll free numbers are not connecting. I cannot even call Voxox's support line.
Thomas
Calls are not going through
Caroline
Calls are coming through but unable to hear the person on the other end. We have tested all of our phones and they are all having the same issue.
All Third-Party Status Pages in One Dashboard
Voxox isn't down. You can check Voxox status and incident details on the top of the page. IsDown continuously monitors Voxox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Voxox is currently operational. You can check Voxox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Voxox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Voxox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Voxox last outage was on March 21, 2025 with the title "Cloudphone - Voice, and Portal Service Interruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Voxox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Voxox with maximum flexibility
IsDown monitors Voxox for major outages. A major outage is when Voxox experiences a critical issue that severely affects one or more services/regions. When Voxox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Voxox status page for minor outages. A minor outage is when Voxox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Voxox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Voxox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Voxox and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Voxox and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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