Is Voxox Down? Check the current Voxox status

Voxox is having a major outage

Updated

Voxox not working for you?

Monitoring Voxox since December 2021. Learn more

Monitoring 30 Voxox services and regions

1 incident in 2025

Active incident

CloudPhone - Calling & Account Management Impaired

started 2 days ago

Voxox Engineers have identified and are working to fix the issues impacting voice calling and account management through the portal for our CloudPhone customers.

Voxox issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Voxox problems

  • D

    Dennis

    about 4 hours ago

    Cloud Phone I cannot log on to the site. I cannot call my numbers. I cannot receive any calls.

  • B

    Benny

    about 15 hours ago

    Cloud Phone Phones have been down all day. Cannot access site

  • F

    Felecia

    1 day ago

    Cloud Phone Our business Website phone is down. No clients can call us. I can't log into my account and no cloudphone customer service number is working BUT my card continues to get charged! What's going on!?

  • L

    Lori

    6 days ago

    Cloud Phone The calls are not going through when dialed.

  • L

    Lori

    9 days ago

    The call does not goes through.

  • S

    Sondra

    27 days ago

    Cloud Phone Our school uses Clooudphone, and we are unable to send or receive calls. Please help.

  • K

    Kitty

    28 days ago

    Cloud Phone For the second time in under a month, calls are not being forwarded. Most of the site is down too.

  • T

    Thomas

    28 days ago

    Cloud Phone Awful service haven't had working phones in over a week. IT does not respond.

  • D

    Daniel

    2 months ago

    Cloud Phone I run a small cab service and our customers haven't been able to reach us for a couple of days now. Can't make outgoing calls through the cloudphone app either. Zero info online about this and no response on my support ticket.

  • D

    Daniel

    3 months ago

    Cloud Phone My number is now non-functioning and the Cloudphone.com service number is a busy signal.

  • J

    Joe

    3 months ago

    Cloud Phone Cannot receive or make phone calls.

  • A

    Ashley

    3 months ago

    Cloud Phone My phone has been down for three days. No one responds to emails and their customer service line is down. I have missed out on thousands of dollars in business as people call us to book appointments.

  • A

    Allen

    3 months ago

    Cloud Phone I haven’t had phones for weeks. I finally just closed my account and went to a different provider. No apologies for the system being down forever and continuing to bill even though there was no service. No mention of a solution. Just some from emails. I’m lucky. I’m just out a few hundred ...

  • M

    Michael

    3 months ago

    Phone lines not working for 2 days now no response from customer support

  • C

    Crystal

    3 months ago

    Cloud Phone Do we need to start a class action lawsuit against this company? 2 weeks without a phone line, this has affected my business beyond comprehension in the most negative way. Can't get ahold of the company, customers complaining like crazy.

  • S

    Sharon

    3 months ago

    Our calls are not incoming. We were wondering how long this outage may last? sharon@apollosat.com Apollo Satellite.

  • T

    Tim

    3 months ago

    Cloud Phone Voxox Cloudphone.com Services have been down for over 5 days now. They do not answer their phones, respond to emails or answer their live chat on their website.

  • J

    Joe

    3 months ago

    Cloud Phone All incoming numbers get an immediate busy signal. The same if I try calling Cloudphone support. 844-222-3358. This has been since the afternoon of November 28 2024. Messages left with voxox.com are unanswered since November 28 also. Is the company still in business? Any way to get tech sup...

  • A

    Andrew

    4 months ago

    Cloud Phone Toll free numbers from Voxox cloudphone have been down since sometime on Friday 11/15. They have not given an indication of when they will be back up as of the morning of Wednesday 11/20

  • L

    Linda

    5 months ago

    We are unable to receive calls or call out on our phones. We are an HVAC company and customer contact is essential. No response from phone calls and emails to VoXox.

  • K

    Karla

    5 months ago

    The calls are not getting in to our Pbx. It started at 8am pst.

  • A

    Alex

    5 months ago

    Cloud Phone Unable to place calls or receive calls. Service appears to be down.

  • R

    R

    8 months ago

    Cloud Phone Can’t make or receive calls

  • R

    Richard

    8 months ago

    Cloud Phone I cannot make or receive calls or texts.

  • S

    steven

    8 months ago

    Cloud Phone SYSTEM APPEARS TO BE DOWN - NO CONNECTIONS

  • M

    MELISSA

    8 months ago

    Cloud Phone I AM UNABLE TO LOGIN INTO THE APP

  • A

    Alex

    8 months ago

    Cloud Phone Unable to access client portal. No calls going through.

  • S

    Sean

    8 months ago

    Toll free numbers are not connecting. I cannot even call Voxox's support line.

  • T

    Thomas

    8 months ago

    Cloud Phone Calls are not going through

  • C

    Caroline

    over 1 year ago

    Cloud Phone Calls are coming through but unable to hear the person on the other end. We have tested all of our phones and they are all having the same issue.

Voxox outage history

IsDown has tracked 82 incidents since started monitoring Voxox status in December 2021.

  • Nov 15 2024

    4 months ago · lasted 4 months

    We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network. More details

  • Sep 22 2024

    5 months ago · lasted about 3 hours

    Voxox has received reports of calling impacting a subset of customers. Those reports are being investigated at this time. More details

  • Dec 2021 ...
    IsDown started monitoring Voxox status

    We've tracked and collected 82 incidents since started monitoring Voxox status

Sign up and check all outage history

Voxox outages in the last 30 days

Number of Incidents

1 issues

Last incident

2 days ago

Having problems with Voxox? What can you do?

  1. First, stay calm.

    • We know it's stressful when Voxox is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Voxox already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Voxox status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Voxox is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Voxox status changes

IsDown offers an easy way to monitor Voxox with maximum flexibility

Major Outages Notifications

IsDown monitors Voxox for major outages. A major outage is when Voxox experiences a critical issue that severely affects one or more services/regions. When Voxox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Voxox status page for minor outages. A minor outage is when Voxox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Voxox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Voxox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Voxox and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Voxox and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Voxox down today?

Voxox is down. You can check Voxox status and incident details on the top of the page. IsDown continuously monitors Voxox official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Voxox status?

Voxox seems to be having problems. You can check Voxox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Voxox outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Voxox slow today?

Yes, Voxox might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Voxox outages detected?

IsDown monitors the Voxox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Voxox outage?

Voxox last outage was on March 03, 2025 with the title "CloudPhone - Calling & Account Management Impaired"

Voxox not working for you? How do I know if Voxox is down?
How can I check Voxox status and outages?
Why use IsDown to monitor Voxox instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Voxox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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