Outage in Voxox

Voxox Voice & SMS - Services Outage

Resolved Major

November 15, 2024 - Started over 1 year ago - Lasted 4 months
Official incident page

Incident Report

We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network.

Components affected

Voxox Calling Service Voxox Origination Voxox SMPP Voxox Voice Service Voxox API Voxox SMS Service Voxox Outbound SMS (MT) Voxox Inbound SMS (MO) Voxox Messages Delivery Receipts (DLR)

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 01/17/2025 12:07AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 11/15/2024 06:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 11/15/2024 06:53PM

We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network.

Latest Voxox outages

Cloudphone - Voice, and Portal Service Interruption - about 1 year ago

CloudPhone - Calling & Account Management Impaired - about 1 year ago

CloudPhone - Calling Impairment - over 1 year ago

CloudPhone - Unable To Hear Virtual Receptionists - over 1 year ago

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