Outage in Retell AI
Web Calls and Phone Calls Disruption
Resolved MajorIncident Report
Starting at 4:10 PM, web and outbound calls began failing, while inbound calls experienced connection delays. We are actively investigating the issue and will provide an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/06/2026 12:19AM
The issue affecting web, outbound, and inbound calls has been resolved. All calling services are operating normally.
INVESTIGATING
11 days ago - at 09/05/2026 11:49PM
Starting at 4:10 PM, web and outbound calls began failing, while inbound calls experienced connection delays. We are actively investigating the issue and will provide an update as soon as more information is available.
Latest Retell AI outages
Call service degraded - about 4 hours ago
Some inbound calls failing to connect - about 1 month ago
Inbound calling not connecting - about 2 months ago
Batch calls failing - 2 months ago
TTS provider 11labs v3 model is down - 3 months ago
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