Outage in Aircall

Salesforce Integration - Calls not logging in Salesforce

Resolved Minor
November 10, 2025 - Started 27 days ago - Lasted 38 minutes
Official incident page

Incident Report

We have identified an issue preventing some calls from logging in Salesforce, and we're actively working on a fix. We will provide further updates as soon as progress is made.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/10/2025 04:38PM

System performance has remained stable during monitoring.

We appreciate your patience and understanding while we worked to restore normal functionality.

If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

MONITORING 27 days ago - at 11/10/2025 04:11PM

We have implemented a fix, and we observe positive results from our tests.

We continue to monitor the service performance.

IDENTIFIED 27 days ago - at 11/10/2025 04:04PM

We have identified an issue preventing some calls from logging in Salesforce, and we're actively working on a fix.

We will provide further updates as soon as progress is made.

Latest Aircall outages

Aircall Support Portal unavailable - 2 days ago
Agent experience degraded - 24 days ago
Delay updating User status - about 1 month ago
Call dropping - about 1 month ago
AI Voice Agent Not Connecting to Calls - about 2 months ago

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