Outage in Aircall
Salesforce Integration - Calls not logging in Salesforce
Resolved MinorIncident Report
We have identified an issue preventing some calls from logging in Salesforce, and we're actively working on a fix.
We will provide further updates as soon as progress is made.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/10/2025 04:38PM
System performance has remained stable during monitoring.
We appreciate your patience and understanding while we worked to restore normal functionality.
If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
MONITORING
2 months ago - at 11/10/2025 04:11PM
We have implemented a fix, and we observe positive results from our tests.
We continue to monitor the service performance.
IDENTIFIED
2 months ago - at 11/10/2025 04:04PM
We have identified an issue preventing some calls from logging in Salesforce, and we're actively working on a fix.
We will provide further updates as soon as progress is made.
Latest Aircall outages
Authentication issue, showing something went wrong - 3 days ago
Calls dropping and quality issues - 27 days ago
Public API returning 500 error - about 1 month ago
Aircall Support Portal unavailable - about 1 month ago
Agent experience degraded - 2 months ago
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