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Outage in Aircall

SMS and MMS delivery issues

Resolved Minor
February 13, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 02/13/2026 09:58PM

This incident has been resolved.

MONITORING 5 days ago - at 02/13/2026 09:11PM

We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation

INVESTIGATING 5 days ago - at 02/13/2026 08:32PM

We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.

Latest Aircall outages

Loading Issues - 14 days ago
Issues with Login - about 1 month ago
Calls dropping and quality issues - about 2 months ago

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