Outage in Aircall
Aircall Analytics Performance
Resolved MajorIncident Report
Summary AI Generated
Aircall experienced a major performance issue with their Analytics service that lasted 34 minutes. During mitigation efforts, Analytics data was unavailable for approximately 15 minutes, while Live Monitoring remained unaffected. The issue was resolved through mitigation measures, with performance returning to normal and stable operation confirmed.
We have identified an issue with Analytics performance, and we're implementing mitigation measures.
During the mitigation attempt, Analytics data may be unavailable for a period of 15 minutes.
Live Monitoring is not impacted. We will provide further updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 04/14/2026 03:55PM
Analytics' performance is fully stable and operating normally.
MONITORING
about 8 hours ago - at 04/14/2026 03:31PM
We have completed the mitigation actions, and performance levels are now stable.
We continue to actively monitor Analytics' performance.
Further updates will be provided as soon as progress is made.
IDENTIFIED
about 8 hours ago - at 04/14/2026 03:24PM
We have identified an issue with Analytics performance, and we're implementing mitigation measures.
During the mitigation attempt, Analytics data may be unavailable for a period of 15 minutes.
Live Monitoring is not impacted. We will provide further updates as soon as possible.
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