Outage in Aircall
Loading Issues
Resolved MinorIncident Report
We are currently investigating high latency when loading Aircall.
We will be providing updates as progress is made.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/04/2026 07:54PM
System performance has remained stable during monitoring.
We appreciate your patience and understanding while we worked to restore normal functionality.
If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
MONITORING
3 months ago - at 02/04/2026 06:00PM
We have been observing improvements in the system performance after our mitigation attempts.
Customers previously experiencing loading issues should reload the Aircall App (F5 on Windows and Ctrl+R on MacOS) in order to ensure operation with the latest updates.
We continue to monitor the system performance to ensure the root cause has been permanently tackled.
IDENTIFIED
3 months ago - at 02/04/2026 04:15PM
We are actively implementing mitigation measures to improve system performance.
We will be providing updates as progress is made.
INVESTIGATING
3 months ago - at 02/04/2026 03:55PM
We are currently investigating high latency when loading Aircall.
We will be providing updates as progress is made.
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