Outage in Aircall
Calling Issues
Resolved MajorIncident Report
Summary AI Generated
Aircall experienced a major calling outage lasting approximately 50 minutes, during which a subset of customers were unable to make or receive calls. Both inbound and outbound calling were affected. A fix was implemented, voice traffic stabilized, and the issue was fully resolved.
We are currently investigating reports of customers not being able to receive or make calls.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/12/2026 10:17AM
The issue has now been resolved.
MONITORING
1 day ago - at 10/12/2026 10:05AM
A fix has been implemented, and we are monitoring the results. Voice traffic seems to be stable now.
IDENTIFIED
1 day ago - at 10/12/2026 09:44AM
The issue is circumscribed to a subset of customers and we are taking actions to mitigate the impact. Improvements should be experienced within a few minutes.
INVESTIGATING
1 day ago - at 10/12/2026 09:29AM
We are currently investigating reports of customers not being able to receive or make calls.
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