Outage in Aircall
Issues Making and Receiving Calls
Resolved MajorIncident Report
Summary AI Generated
Aircall experienced a major outage lasting approximately 25 minutes that prevented customers from making or receiving calls, affecting both inbound and outbound call services. A fix was implemented, and error rates returned to normal while the team monitored for stability. The incident was fully resolved with all affected services confirmed as operating as expected.
We are investigating reports that customers can't make or receive calls.
We are continuously working to stabilize the system performance.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/03/2026 03:54PM
This incident has been resolved and the affected Aircall services are operating as expected.
If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.
MONITORING
3 days ago - at 11/03/2026 03:42PM
We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.
INVESTIGATING
3 days ago - at 11/03/2026 03:30PM
We are investigating reports that customers can't make or receive calls.
We are continuously working to stabilize the system performance.
Latest Aircall outages
Increased Platform Errors - 8 days ago
Users with connectivity issues - 20 days ago
Increased Error Rate - 24 days ago
Calling Issues - 25 days ago
Partner Integrations Not Receiving Call Events - about 1 month ago
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