Outage in Aircall

Calls dropping and quality issues

Resolved Minor
December 22, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of some calls dropping and some facing quality issues

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 12/22/2025 09:45AM

This incident has been resolved.

MONITORING about 9 hours ago - at 12/22/2025 09:18AM

Our telco partner has advised that the issue should be resolved.
We are monitoring the results

IDENTIFIED about 10 hours ago - at 12/22/2025 08:41AM

We have identified the issue as coming from one of our Telco providers.

INVESTIGATING about 11 hours ago - at 12/22/2025 07:56AM

We are investigating reports of some calls dropping and some facing quality issues

Latest Aircall outages

Agent experience degraded - about 1 month ago
Delay updating User status - about 2 months ago

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