Outage in Aircall
Increased Platform Errors
Resolved MinorIncident Report
Summary AI Generated
Aircall experienced a 40-minute minor incident caused by a regional outage with one of their infrastructure providers. The degradation caused sporadic impact across multiple platform features, including user status, live monitoring, contacts, integrations, and conversations. The system stabilized and was fully resolved within the same evening.
We are currently investigating signs of a possible service degradation. We will provide further details as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/03/2026 10:38PM
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
MONITORING
4 days ago - at 09/03/2026 10:28PM
We have been observing stabilization of the system performance for the past few minutes.
Our team will continue monitoring it until full resolution is confirmed.
IDENTIFIED
4 days ago - at 09/03/2026 10:09PM
This may cause sporadic impact on User status, Live Monitoring, Contacts, integrations, conversations, and other services.
The issue appears to be caused by an ongoing regional incident with one of our Infrastructure Providers.
We are continuously working to stabilize the system performance.
INVESTIGATING
4 days ago - at 09/03/2026 09:59PM
We are currently investigating signs of a possible service degradation. We will provide further details as soon as possible.
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