Check if Retool is down, recent outages, user-reported issues, and outages map.
Retool is working normally
Last checked from Retool's status page
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 98 incidents since started monitoring Retool status in May 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 24, 2025
01:34 PM CEST
|
Minor | Increased Latency When Accessing Retool From Non-US Regions | about 1 hour |
|
Sep 24, 2025
12:41 PM CEST
|
Never Acknowledged | Possible Outage Indicated by User Reports | 33 minutes |
|
May 14, 2025
08:50 PM CEST
|
Major | Downstream Email Service Provider Outage | about 4 hours |
|
May 13, 2025
01:23 AM CEST
|
Minor | Intermittent Certificate Errors for Retool Requests | 5 days |
|
May 09, 2025
08:31 PM CEST
|
Minor | Investigating slowness and crashing when editing apps | about 7 hours |
|
Apr 25, 2025
06:59 PM CEST
|
Minor | Retool Mobile App Editor experiencing frontend errors | about 1 hour |
|
Apr 22, 2025
07:50 AM CEST
|
Major | Retool Mobile on Android v3.191.0 facing crashes on load | about 5 hours |
|
Mar 25, 2025
09:30 PM CET
|
Minor | Some apps not loading | about 2 hours |
|
Mar 24, 2025
02:03 PM CET
|
Minor | Intermittent failures for source control deployments on Cloud | 1 day |
|
Mar 11, 2025
02:07 AM CET
|
Major | Retool Resources: Slack files.upload API Deprecation | 7 days |
Oussama
Very slow or not responsive
Albert
I can't login or open any of my apps
Kirill
(our domain).retool.com is not loading
J
Retool sign in with google not working and returning a 502
otto
new generated bases nor old ones, none of them works. when i go to the api link it's writing "http certificate not found". i cant use apps cause of that.
Jon
Test connection failed Error: timeout expired View in console
Nicolas
Intermittent white screens, very long loading times.
Logan
Only show white screen. Then error screen appears and asks to reload. Error ID: bd0ce0bfcff6438b844831201e602934
Dimitri
Cross-origin script load denied by Cross-Origin Resource Sharing policy
kyle
only loading a white screen after log in then saying something went wrong refresh page after 5 mins
Zach
Retool is facing an issue where all Firestore queries in raw mode are failing with a memory issue: "The code terminated for an unknown reason. Potentially, the memory limit 256 Mibs was breached."
Vera
I can't access any of our retool apps
Mohsin
Not loading app content/Database
Misha
Not loading apps and components, I see empty canvas
James
Blank white screens, slow loading
Cam
All systems slow response time
Peter
blank white screens, slow loading
lili
blank white screen when accessing any apps
Matthew
It is not loading up at all. All the retool apps that I have are not going through
Herman
Queries are constantly timing out.
Elsa
Oops! Something went wrong. Please try again or contact admin for form submissino
D
500 response, their servers are dead
Anushruti
I'm not able to open retool it says connection timed out
M
app and databases not loading
HD
Embed-URL API is giving a 400 status code with invalid group id message. We seem to be passing the correct values.
Arpit
not working
| Component | Status |
|---|---|
| Web Application and APIs | OK |
| Infrastructure | OK |
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Services commonly monitored together with Retool
Retool isn't down. You can check Retool status and incident details on the top of the page. IsDown continuously monitors Retool official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Retool is currently operational. You can check Retool status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Retool being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Retool official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Retool last outage was on September 24, 2025 with the title "Increased Latency When Accessing Retool From Non-US Regions"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Retool and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Retool with maximum flexibility
IsDown monitors Retool for major outages. A major outage is when Retool experiences a critical issue that severely affects one or more services/regions. When Retool marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Retool status page for minor outages. A minor outage is when Retool experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Retool status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Retool publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Retool and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Retool and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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