Retool is having a major outage
Updated
Monitoring Retool since May 2021. Learn more
Monitoring 2 Retool services and regions
5 incidents in 2025
Slack is ending support for their files.upload API on March 11, 2025. You will now need to use the files.getUploadURLExternal and files.completeUploadExternal APIs to continue using upload functi...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Nicolas
about 1 month agoIntermittent white screens, very long loading times.
Logan
about 1 month agoOnly show white screen. Then error screen appears and asks to reload. Error ID: bd0ce0bfcff6438b844831201e602934
Dimitri
about 1 month agoCross-origin script load denied by Cross-Origin Resource Sharing policy
kyle
about 1 month agoonly loading a white screen after log in then saying something went wrong refresh page after 5 mins
Zach
about 1 month agoRetool is facing an issue where all Firestore queries in raw mode are failing with a memory issue: "The code terminated for an unknown reason. Potentially, the memory limit 256 Mibs was breached."
Vera
about 1 month agoI can't access any of our retool apps
Mohsin
3 months agoNot loading app content/Database
Misha
4 months agoNot loading apps and components, I see empty canvas
James
5 months agoBlank white screens, slow loading
Cam
6 months agoAll systems slow response time
Peter
6 months agoblank white screens, slow loading
lili
6 months agoblank white screen when accessing any apps
Matthew
7 months agoIt is not loading up at all. All the retool apps that I have are not going through
Herman
7 months agoQueries are constantly timing out.
Elsa
8 months agoOops! Something went wrong. Please try again or contact admin for form submissino
D
9 months ago500 response, their servers are dead
Anushruti
9 months agoI'm not able to open retool it says connection timed out
M
10 months agoapp and databases not loading
HD
about 1 year agoWeb Application and APIs Embed-URL API is giving a 400 status code with invalid group id message. We seem to be passing the correct values.
Arpit
about 1 year agonot working
IsDown has tracked 90 incidents since started monitoring Retool status in May 2021.
13 days ago · lasted about 12 hours
A second slack incident may be impacting our Support offering via slack (available to Enterprise customers with Premium Support). Replies may be intermittent during the outage. Please leverage https://help.retool.com and support@retool.com as fall... More details
13 days ago · lasted about 6 hours
We are currently investigating the impact of an on-going slack incident on our support services. More details
We've tracked and collected 90 incidents since started monitoring Retool status
Number of Incidents
4 issues
Last incident
1 days ago
Get instant alerts when your critical services go down. One dashboard to monitor all your vendors' status pages.
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Retool with maximum flexibility
IsDown monitors Retool for major outages. A major outage is when Retool experiences a critical issue that severely affects one or more services/regions. When Retool marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Retool status page for minor outages. A minor outage is when Retool experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Retool status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Retool publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Retool and all their 2 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Retool and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Retool is down. You can check Retool status and incident details on the top of the page. IsDown continuously monitors Retool official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Retool seems to be having problems. You can check Retool status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Retool might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Retool official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Retool last outage was on March 11, 2025 with the title "Retool Resources: Slack files.upload API Deprecation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Retool and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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