Outage in Retool

Downstream Email Service Provider Outage

Resolved Major

May 14, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

Platform features relying on email sending (invites, password reset etc) will be degraded until the outage is resolved Data connectors using the Retool Email resource type are NOT affected at this time. They should continue to be fully functional.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 05/14/2025 10:56PM

Provider has fully recovered.

IDENTIFIED 10 months ago - at 05/14/2025 06:50PM

Platform features relying on email sending (invites, password reset etc) will be degraded until the outage is resolved

Data connectors using the Retool Email resource type are NOT affected at this time. They should continue to be fully functional.

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