New Relic status updated
New Relic is working normally
This chart shows the number of user-reported issues for New Relic service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where New Relic users are reporting performance issues or downtime. The map shows recent outages from around the world.
Top locations, last 24h:
See what users are saying about New Relic issues that impacted them and how they are affected by the outage.
Safi - False server outage alert.
Farhan - Cant Access Login and Dashboard.
Dave - Can log in but all screens are hanging on the loading spinner.
Rodrigo - Errors to load some pages like drop rules.
Balaji - Overall UI slow down. Mainly not able to access logs UI..
Leo - api polling stopped on ALL accounts 2 hours ago. slowly resuming in some accounts from 30 mins ago.
Johanna - Cannot log into New Relic. Error message: "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" Based in Europe (Sweden).
Satya - Unable to access new relic in browser..
Shivam - Getting This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH error.
Jay - Unable to login to new relic due to SSL issue.
In the last 90 days, New Relic had 7 incidents (2 major outages and 5 minor incidents) with a median duration of 1 hour 6 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 496 incidents since started monitoring New Relic status in April 2020. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official New Relic outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investing an issue causing timeouts/query lag in NRDB
|
Jan 12, 2026 at 03:21 PM UTC
|
about 3 hours |
|
We are investigating a potential service interruption that may impact some customers. Please cont...
|
Dec 18, 2025 at 11:30 PM UTC
|
about 3 hours |
|
We are investigating an issue with data ingest
|
Nov 19, 2025 at 11:48 AM UTC
|
about 1 hour |
|
Some customers in the EU region may experience difficulty logging into New Relic accounts. If you...
|
Nov 18, 2025 at 12:34 PM UTC
|
about 8 hours |
|
We are investigating a potential service interruption that may impact some customers. Please cont...
|
Nov 18, 2025 at 12:11 PM UTC
|
12 minutes |
|
We are investigating an issue with data ingest.
|
Nov 18, 2025 at 12:10 PM UTC
|
16 minutes |
|
Possible Outage Indicated by User Reports
|
Oct 30, 2025 at 06:09 PM UTC
Never acknowledged
|
31 minutes |
|
Some customers in the US and EU region may experience errors when sending data to New Relic using...
|
Oct 20, 2025 at 08:40 AM UTC
|
about 13 hours |
|
A subset of customers in the US region may experience delayed Browser Monitoring data for queries...
|
Oct 10, 2025 at 04:00 PM UTC
|
about 4 hours |
|
We are investigating a potential service interruption that may impact some customers. Please cont...
|
Oct 07, 2025 at 05:04 PM UTC
|
about 2 hours |
Check the current status of the 7 components, services, or regions being monitored for New Relic.
Compare uptime, outage stats, and incident history between New Relic and its alternatives.
IsDown has maintained continuous monitoring of New Relic, a Application Monitoring solution, since April 2020. Our database contains 496 documented incidents from the past 6 years, giving us deep insight into New Relic's reliability patterns and typical resolution times. We parse New Relic's official status page across all 77 components and 7 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When New Relic experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor New Relic and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of New Relic (and 5,420+ other services) for issues. We collect the status and outage information across all 77 New Relic components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from New Relic and other services, focusing only on those affecting your business.
IsDown checks New Relic official status page for major/minor outages or downtimes. A major outage is when New Relic experiences a critical issue that severely affects one or more services/regions. A minor incident is when New Relic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a New Relic outage, we send you an alert and update your dashboard and status page.
New Relic and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in New Relic status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
New Relic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors New Relic and all their 77 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor New Relic but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from New Relic and other services.
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IsDown integrates with 20+ tools. Connect the status of New Relic and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is New Relic down?'
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Need similar to Downdetector New Relic alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect New Relic outages, IsDown monitors New Relic's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official New Relic status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including New Relic in a single dashboard. | ||
| Instant New Relic outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of New Relic official status and user-reported issues. | ||
| Maintenance feed for New Relic | ||
| Granular alerts filtering by New Relic components and regions. |
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New Relic isn't down. You can check New Relic status and incident details on the top of the page. IsDown continuously monitors New Relic official status page every few minutes. In the last 24 hours, there were 0 outages reported.
New Relic is currently operational. You can check New Relic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of New Relic being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the New Relic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
New Relic last outage was on January 12, 2026 with the title "Data and UI Irregularities - US and EU regions"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor New Relic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if New Relic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about New Relic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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