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Outage in New Relic

Data Irregularities in US Region

Resolved Major
November 02, 2026 - Started about 19 hours ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

On November 2nd, 2026, New Relic experienced a 49-minute incident in the US region affecting the Browser Agent and Mobile Agent. Some customers encountered delayed queries, charts, and dashboards, along with delayed or missing alert notifications. The issue was resolved by 13:58 UTC, with services returning to normal operation.

We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
Components affected
New Relic Browser Agent : US New Relic Mobile Agent : US

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 11/02/2026 02:06PM

Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

INVESTIGATING about 19 hours ago - at 11/02/2026 01:45PM

We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

INVESTIGATING about 19 hours ago - at 11/02/2026 01:43PM

We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

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