Between 01:10 and 03:35 UTC on September 25th, 2026, New Relic customers in the EU, US, and JP regions experienced intermittent UI navigation errors for approximately 1.3 hours. Data ingest and alert notifications remained unaffected throughout the incident. The issue was investigated and resolved, with all impacted services returning to normal operations by 03:35 UTC.
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Between 01:10 UTC and 03:35 UTC on September 25th, some customers in the US EU and JP region may have experienced some intermittent UI navigation errors. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
We are currently investigating some intermittent UI navigation errors in the EU region. Data ingest and alert notifications are not impacted at this time.
We are investigating an issue with New relic UI for EU region
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